From A happy Customer:…read more Mike made my day as I was searching for a storage unit today. He walked me through the different sizes they offer and was very professional. Mike made it a quick and easy process. Thank you, Mike!

Went to pick up the U-Haul truck I rented it had an 8th of a tank in there making me spend time to…read morego to a gas station to fill up instead of being able to just start on my move. Not knowing how much MPH the truck takes I filled to 3/4 of a tank and only used 1/4 (so left a half of tank). I gave a call to customer service and they won't reimburse for gas so I spent an extra $60 and the extra miles to get to a gas at a station that I won't be getting back! They said basically said it sucks to suck. So all in all the conveniency is terrible! Personally I think the truck should be filled before anybody rents out a truck so you exactly how much gas to put so the customer doesn't get ripped off!

Do not, I repeat do not rent here. When I moved in they gave me a rate of $96 and within 3 months…read moremy rent has gone up to $169!!! When I call to discuss my rent rate they say it's due to market rates. Which is crazy because they use low rates to bring customers in and once they are moved in the jack up the cost. I've tried to get ahold of the area manager for over 2 weeks and they are "not available" and let me know they will return my call. And yet, no returned call. I've also submitted an inquiry online and no response to that either. Only reason I haven't moved out is because I don't have the man power to move all my stuff all over but as soon as I do I am leaving this facility and never looking back. Don't do business with this company.

This place went to shit ! We moved out the rest of our stuff and never will rent a storage here…read moreagain. New person that works there don't know anything to what's going on. My lock was broken and stuff was missing. Beware!

Quick, friendly service. I was able to access the storage unit right away. Easy to access any day…read moreof the week. They treat you like you're family.

I have been a customer for 5+years and Tammy has always been very accommodating. Tammy is extremely…read morehelpful, kind, down to earth and so much more. Thank you so much for everything Tammy. Aside from great customer service, this storage location is perfect. Never had any issues and/or concerns. If you are looking for storage space please consider this location.

i can't recommend this facility enough! Clean brightly lit, gorgeous grounds. the manager Kim is a…read morepure delight and alot of fun to talk to, very informative very informative and made me feel very good about the choice to storm my belonging s here. very informative and made me feel very good about the choice to storm my belongings here, belongings here

The whole process and transaction was easy and quick. The Office is nice and clean. Thank you…read moreKimberly.

Eric was fantastic! He was extremely knowledgeable, helpful, and clear throughout the entire…read moreprocess. He made us feel confident about choosing to rent a storage unit here. Highly recommend!

My experience with Orangecrest Self Storage has been frustrating. I had my unit for around eight…read moremonths and followed their cancellation process, including sending the necessary email. Despite this, they claimed I owed money and tried to report it to collections, which impacted my credit. I would strongly advise staying clear of doing business with this company, as it will definitely lead to future issues and concerns. I urge potential customers to be wary of their practices and keep thorough documentation if you choose to rent from them.

I am continually being mistreated by management at this facility. He will not return emails…read morerequesting assistance nor will he do anything to help when I walk in the office. I tried to link my accounts into the app they make you use but then dont assist any further instead he tells me they don't do that and haven't done it for a year. When using the app it says go into the office to ask for assistance. I called customer service and they said I'd have to go into the office. This is the kind of run around I get just to access my account. Yet he had no issue sending me an email to tell me my card on file expires in a month or my bill is past due by a day or no problem taking money from the card on file when I did not set up autopay (since I still can't even access the account) just so he can charge me an extra $50 for staying 15 minutes past 8pm. I am still having issues with what I was told at sign up 3 months ago and what is actually allowed at this facility. I would avoid this place at all cost! It's going to cost me an extra 1k due to there lack of concern and lies for their customers. I have no idea if the owner is telling management to breach the contract or if management is being petty on their own without the owner knowing since I haven't heard from him yet either. Would love to get this all resolved amicably before I get another month of fees here.

Rented at 7x7 for over 10 years - went to close it and clean out my things and there was rat shit…read moreeverywhere. The got into all my items and even ate through my punching bag. Told management that after being a loyal customer and paid 166.00 a month for this unit that I deserved a refund. Not only that but this unit is advertising for 70.00 and I paid 166.00. So outrageous and to have all my items destroyed when you state that you keep the units clean. Not happy whatsoever with this service.

I should've did my research on this company because this place is a scam! They bait you with low…read morerates so that you could move all of your stuff in. Then 3 months later they'll raise the price of your rent to what ever price they want. I tried calling their office to see if the price could be negotiated but they were not willing to work with me. So now I have to move again. Supposedly, this company tends to raise their prices to what ever they want whenever they want. I've heard someone say they started out paying $30 per month only to end up paying over $150 per month in less than a year! I think this company preys on the fact that moving is a stressful thing to do, so they expect people to deal with price increases rather than move. Not me! Luckily I only have a few things to move but I can't imagine how people with a lot more stuff to move are coping right now.

Spencer was phenomenal my mom has a storage here and it's been great to see someone take extra…read moresteps to help my mom through some hard times. They helped my mom today work through some questions and concerns. This facility is always well kept when I bring my mom and the staff is very supportive. Thank you guys Spencer and the technician that was also present today!

They took lunch at middle of evening and there was no lunch hours. We had to wait with no answer…read more There no hours information on site and online.

David and Fay are wonderful managers, very kind and compassionate, as is Laveena. They took…read moreexcellent care of my displaced family member, helping him with his storage units and payment. It is a very clean and safe place to store your belongings. We would highly recommend them!!!! The Cramer Family