The facility is very clean and there is a staff member onsite…read more These are extremely honest people who go out of their way to accommodate your needs. I was with another storage company where it was filthy, no one onsite, broken elevators and no carts. State Route Storage is a refreshing change. You can't go wrong with them.

Friendly staff, clean facility, temperature controlled.. We keep over 400 flags with flagpoles…read morethere from Fort Square in Quincy. Had a problem getting into the building, called the phone number and a manager was there within 15 minutes to let me in

This is my first storage that I have rented but I have known people to rent other units with other…read morecompanies/ locations. Paul was great! He was very honest and helpful. He knew his stuff and was able to answer all my questions. The facility itself was very easy to get into and extremely clean. I love that it is on the first floor and very organized in terms of finding my unit. I would recommend this facility any day!

I moved in on September 3 on a month to month contract. I stored some items that did not fit in my…read moreapartment. The place seemed fine. It is not climate controlled, which was disclosed to me, but they said it had heating and a dehumidifier. On December 1, I received a message that they are doubling my rent in 30 days, which is clear bate and switch, and shady business practices. They know it's challenging and expensive to move so they attract you with a lower rate and take advantage of you once you are moved in. They also require a 30-day move out notice so I have to tell them now that I'm moving out without having a moving company lined up if I want to avoid the rent hike. I now have to coordinate a move during the holidays. I strongly recommend avoiding this place. See photo below. For reference my rent was $46 before. When I called to complain, I was told that a computer decided that the rent went up!?!?

They just did a great job moving me on a very rainy day. I moved my furniture from storage to a…read moresecond floor in the pouring rain.

Hard working no nonsense guys. Pricey but worth it. Not the friendliest crew but would definitely…read morehire again.

I am not able to access the 2nd floor storage unit I rented for the last 2 days. Elevators are out…read moreof service and I was informed by the facility manager today that he cannot provide a timeline. He advised me to use the stairs. Seriously?

Don't rent at Public Storage…read more I signed up for a unit in August. Restrooms are located by the elevator and look like they should be accessible to renters, but they're always locked. I never would've moved in if I'd known they don't actually allow customers to use them. I was later told they keep all bathrooms locked because people dump trash in them. There is not a restaurant, or store nearby to use the restroom so don't plan on staying all day at this facility. I've never seen a property manager or any cleaning crew making rounds, picking up trash, or monitoring anything. One of the employees even said they don't have time to check the cameras to see who's dumping trash which is pretty alarming considering they're supposed to be protecting our belongings. The facility is consistently dirty. The office staff rarely leaves the desk, and there's no visible upkeep at all. I reached out to customer service through social media, phone, and email and no response from anyone. It's clear they don't care. This is by far the worst facility I've ever rented from. Don't go here. On another note - the "climate controlled temperature " is questionable at this facility. It was extremely hot during the summer and it's been cold this November.

I was on a step stool in the far back of my 10x15 storage room when the lights suddenly went out…read more No warning. With difficulty and getting hit by a falling item, I made it to the hall. There were two Electricians working down the hall. Again no warning from the office. For safety reasons the office should have put up a warning notice and I would have come back another day. When I finally, in the dark ( only a small emergency light in the corridor) got my suff back into my room, I went to the office and the manager showed little concern for me or my safety. She simply said she would tell he manager. I asked her to call corporate. She declined. Stay clear of the place. Also, over the past 5 years, the cleanliness of the faculty has gone down hill.

I don't even know where to start! They get u there with a good price, then a few months later they…read moreincrease the price by almost double, the property manager has absolutely NO customer service skills, came over and yelled at me that they were closing soon, even though I was A) leaving already and B) have 24 hour access. Then I get falsely accused of sleeping in my unit(even though if they looked in my unit they would have CLEARLY seen there was NO room for that to happen) and lied about the details about it, then when I told what I was doing the called me the lier, even though they had no proof that I had, it was a he said she said situation but yet I was still kicked out with NO physical proof even though I could prove with evidence that 2 of the 3 things said WERE A LIE! renter beware, there is only one nice employee, Graciela. She was very helpful anytime I needed anything or had any questions. The others has attitudes and superiority complex and had to be right on everything even if they weren't. Would give zero stars if I could Don't go there go to the public storage at the top of the hill it might be more expensive but it's cleaner newer and a security is 100 times better as most of the time a door is left open or not shut all the way to anyone can get in at any time.

a difficult move from NYC to Quincy Ma and a second leg from Quincy to Chatham. Bell Air movers did…read morea great job, handling everything with great care and in a timely manner. this was the third time I've used Bell Air and I highly recommend them.

Excellent moving experience! The guys arrived promptly and got right to work. We were making two…read morestops so they started by clearly identifying what was going where. Everything was wrapped up neatly and securely for transport. The guys worked quickly and before I knew it everything was in the truck. I really appreciate the care they took with my mother's things. The guys were pleasant to deal with too! I would definitely recommend Bell Air Moving for your next move!

Convenient location in West Roxbury - easy loading and decent prices for a short rental.read more

Since SecureSpace took over the facility in November, my rate increased from $200 to $290, and now…read more$362 starting in April. I called to see if it was a mistake and was offered a $20 discount - when new customers can get the same size unit for $163. Also, the gated entrance hasn't worked since they took over and the cleanliness has declined. I was there cleaning out my unit yesterday and saw a dead mouse in the hallway, and either a human or very large dog had defecated by the door. Also note there is no way to cancel your unit online. I called twice yesterday to cancel and was told I have to wait to hear back from the manager. Still no response.

Hands down best storage facility in the Boston metro area. Maybe anywhere. Stop looking and do…read moreanything you can to get a storage unit here. I looked at 20+ facilities all around the metro area and nothing comes vaguely close to the safety, cleanliness, and service provided here. Drive through bay for your car and truck makes you feel super safe even if you're a female going to and front the unit alone (most storage facilities are terrifying). The bay is also clutch for moving trucks especially if a rain storm or blizzard hits on moving day (we had one of each). It's well lit and bright. Units are all super clean as is the rest of the facility. It's well staffed and Leo is wonderful. Climate control will keep your precious belongings safe even in frigid Boston winters or humid summers. We tell everyone we know about ezstorage. I had just resigned to the fact that all storage units are terrible, sketchy places often with homeless people living in them if you're anywhere near Boston, oh and they'll rip you off too and raise your rates or never stop billing you. Storing your goods does not have to be misery, people!! Go to EZstorage now. They're honest and wonderful. You have actual peace of mind knowing your stuff is safe. Yes I really am that pleased with a storage facility. It is THAT good.

Today was the last day with EZ Storage -- several months early due to their manager. Overall the…read moreplace is clean, well laid out and easily accessible. Having had a small business in the same vicinity believe me my tendency would be to be as supportive as possible but the treatment I received was inexcusable. 1. I never missed a payment. During Covid, I mailed my monthly payment within days of being due ( even though my own vendors were months behind) and due to the mail service at the time being very slow, I was slapped with a late fee which took some discussion to remove despite the whole world at the time being exempt from late rent and eviction. 2. More recently I went to move items out and had an accident where my face was bleeding profusely-- no one was in the office or reachable by phone ( I sat by my phone with blood all over my clothes , crying and trying to reach a family member. Why the manager did not forward his phone to his cell in this day and age is beyond me and should be a security requirement, but the fact that I later learned it was he walking by me numerous times without an inquiry was unbelievable! The man with him later turned out to be quite kind and got me ice once I figured out that the manager was on the floor. 2. The next time i went to the unit was the 5th of the month and my check had been mailed on Monday the 3rd. I could not get in despite the fact there is a 10 day grace period. The manager told me he could override the controls but only if he were in his office which, based on past behavior, could have trapped me there. I was in the process of getting him a personal cc ( would also need to cancel my check) when he hung up on me-- seriously? 3. I was pretty upset when I called back and mentioned his neglect when I was injured and lack of safety to which he replied " I am not here to serve your beck and call." 4. Fine free country -- CUBESmart is awesome!!