The facility is very clean and there is a staff member onsite…read more These are extremely honest people who go out of their way to accommodate your needs. I was with another storage company where it was filthy, no one onsite, broken elevators and no carts. State Route Storage is a refreshing change. You can't go wrong with them.

Friendly staff, clean facility, temperature controlled.. We keep over 400 flags with flagpoles…read morethere from Fort Square in Quincy. Had a problem getting into the building, called the phone number and a manager was there within 15 minutes to let me in

They just did a great job moving me on a very rainy day. I moved my furniture from storage to a…read moresecond floor in the pouring rain.

Hard working no nonsense guys. Pricey but worth it. Not the friendliest crew but would definitely…read morehire again.

A very clean storage unit that has easy access and great parking. The keypad to get in makes…read moreaccessing the property easy and makes you feel safe at the same time.

I was on a step stool in the far back of my 10x15 storage room when the lights suddenly went out…read more No warning. With difficulty and getting hit by a falling item, I made it to the hall. There were two Electricians working down the hall. Again no warning from the office. For safety reasons the office should have put up a warning notice and I would have come back another day. When I finally, in the dark ( only a small emergency light in the corridor) got my suff back into my room, I went to the office and the manager showed little concern for me or my safety. She simply said she would tell he manager. I asked her to call corporate. She declined. Stay clear of the place. Also, over the past 5 years, the cleanliness of the faculty has gone down hill.

Hands down best storage facility in the Boston metro area. Maybe anywhere. Stop looking and do…read moreanything you can to get a storage unit here. I looked at 20+ facilities all around the metro area and nothing comes vaguely close to the safety, cleanliness, and service provided here. Drive through bay for your car and truck makes you feel super safe even if you're a female going to and front the unit alone (most storage facilities are terrifying). The bay is also clutch for moving trucks especially if a rain storm or blizzard hits on moving day (we had one of each). It's well lit and bright. Units are all super clean as is the rest of the facility. It's well staffed and Leo is wonderful. Climate control will keep your precious belongings safe even in frigid Boston winters or humid summers. We tell everyone we know about ezstorage. I had just resigned to the fact that all storage units are terrible, sketchy places often with homeless people living in them if you're anywhere near Boston, oh and they'll rip you off too and raise your rates or never stop billing you. Storing your goods does not have to be misery, people!! Go to EZstorage now. They're honest and wonderful. You have actual peace of mind knowing your stuff is safe. Yes I really am that pleased with a storage facility. It is THAT good.

Today was the last day with EZ Storage -- several months early due to their manager. Overall the…read moreplace is clean, well laid out and easily accessible. Having had a small business in the same vicinity believe me my tendency would be to be as supportive as possible but the treatment I received was inexcusable. 1. I never missed a payment. During Covid, I mailed my monthly payment within days of being due ( even though my own vendors were months behind) and due to the mail service at the time being very slow, I was slapped with a late fee which took some discussion to remove despite the whole world at the time being exempt from late rent and eviction. 2. More recently I went to move items out and had an accident where my face was bleeding profusely-- no one was in the office or reachable by phone ( I sat by my phone with blood all over my clothes , crying and trying to reach a family member. Why the manager did not forward his phone to his cell in this day and age is beyond me and should be a security requirement, but the fact that I later learned it was he walking by me numerous times without an inquiry was unbelievable! The man with him later turned out to be quite kind and got me ice once I figured out that the manager was on the floor. 2. The next time i went to the unit was the 5th of the month and my check had been mailed on Monday the 3rd. I could not get in despite the fact there is a 10 day grace period. The manager told me he could override the controls but only if he were in his office which, based on past behavior, could have trapped me there. I was in the process of getting him a personal cc ( would also need to cancel my check) when he hung up on me-- seriously? 3. I was pretty upset when I called back and mentioned his neglect when I was injured and lack of safety to which he replied " I am not here to serve your beck and call." 4. Fine free country -- CUBESmart is awesome!!

According to my U-Haul account, I've rented 10' and 15' trucks here in Jan 2025, Feb 2025, and Nov…read more2025. No issues with any of those transactions though I will say that the employees were not particularly memorable. I recently came for some cheaper-than-Home-Depot moving boxes and was in and out in under 5 minutes since I knew how many of each I wanted. The man behind the desk even helped bring the boxes out to my car. I returned a week later with my original receipt to return the boxes I didn't use. The manager was not there so I was told to leave my information and the refund would be processed once the manager got in. I checked my credit card transactions a few hours later and got the refund.

Da people there rude they lie about da miles on ur truck they make u pay more . I got rental van…read morethey charge me for a truck. The black and Spanish guys don't know what they doing they was just sitting around , my van was a mess

The Good: Clean facility, wide corridors, generous assortment of wheeled carts available. Not too…read morebusy and I generally had no problem snagging one of the 3 spaces right at the "loading" entrance, or getting one of the two large elevators. Seems reasonably secure. The Bad: They play the usual games with the monthly rates. At the end of January I rented a 5x5 unit for $21/month. In April they told me the rate was going up to $125/month. At that point their website was offering a teaser rate and then $75/month. I told them I would not pay more than the advertised normal rate and they lowered it to $73. In August they sent me the same rate increase notice; the website now advertised a $25 teaser rate and then $50. I expect I could have gone through the same nonsense, but this was good incentive to get rid of the stored stuff and close my account. Overall: fine for a short rental; maybe OK for longer rental if you are willing to argue.

We rented a unit online on May 12 and were to pick up keys the next day. No one was at the office,…read moreand no one could not tell me when I might be able to pick up the keys for the unit I had already rented. A few days later, finally got them to cancel my lease, but they will not refund the charges on my credit card. I don't recommend.

I moved in on September 3 on a month to month contract. I stored some items that did not fit in my…read moreapartment. The place seemed fine. It is not climate controlled, which was disclosed to me, but they said it had heating and a dehumidifier. On December 1, I received a message that they are doubling my rent in 30 days, which is clear bate and switch, and shady business practices. They know it's challenging and expensive to move so they attract you with a lower rate and take advantage of you once you are moved in. They also require a 30-day move out notice so I have to tell them now that I'm moving out without having a moving company lined up if I want to avoid the rent hike. I now have to coordinate a move during the holidays. I strongly recommend avoiding this place. See photo below. For reference my rent was $46 before. When I called to complain, I was told that a computer decided that the rent went up!?!?

Paul was very helpful. He was knowledgeable and helped me find my storage. He also gave me a spot…read morethat wasn't too far.

Stay away --- my rent has increased from $157/month to $409/month in less than three years…read more This is simple corporate greed, but unfortunately, it's difficult to move out once you've filled your unit with stuff.

Storage representative is super nice and helpful. Came with…read morea tractor trailer and there was no access so he helped us find a spot to use another small truck from.