The Good: Clean facility, wide corridors, generous assortment of wheeled carts available. Not too…read morebusy and I generally had no problem snagging one of the 3 spaces right at the "loading" entrance, or getting one of the two large elevators. Seems reasonably secure. The Bad: They play the usual games with the monthly rates. At the end of January I rented a 5x5 unit for $21/month. In April they told me the rate was going up to $125/month. At that point their website was offering a teaser rate and then $75/month. I told them I would not pay more than the advertised normal rate and they lowered it to $73. In August they sent me the same rate increase notice; the website now advertised a $25 teaser rate and then $50. I expect I could have gone through the same nonsense, but this was good incentive to get rid of the stored stuff and close my account. Overall: fine for a short rental; maybe OK for longer rental if you are willing to argue.

This was my second year using this storage facility, and it will be my last. My friends and I, as…read morecollege students, initially chose this place for its affordable rates and clean facilities. However, after just three months, our rent increased by over $50, justified as aligning with "market rates." When I checked competing storage options in the area, I found their prices to be much lower than the increased rate. Even the US Storage website showed significantly lower prices for the same unit size. The only solution offered was to move our belongings to a smaller unit, which was impossible because we were studying abroad and couldn't access the unit until late January. Although the rent increase was slightly reduced, we were still left paying far more than we originally budgeted for. Overall, the experience was frustrating and disappointing.

I moved in on September 3 on a month to month contract. I stored some items that did not fit in my…read moreapartment. The place seemed fine. It is not climate controlled, which was disclosed to me, but they said it had heating and a dehumidifier. On December 1, I received a message that they are doubling my rent in 30 days, which is clear bate and switch, and shady business practices. They know it's challenging and expensive to move so they attract you with a lower rate and take advantage of you once you are moved in. They also require a 30-day move out notice so I have to tell them now that I'm moving out without having a moving company lined up if I want to avoid the rent hike. I now have to coordinate a move during the holidays. I strongly recommend avoiding this place. See photo below. For reference my rent was $46 before. When I called to complain, I was told that a computer decided that the rent went up!?!?

Paul was very helpful. He was knowledgeable and helped me find my storage. He also gave me a spot…read morethat wasn't too far.

The service was great. The quality and cleanliness of the space was as described and the access to…read morethe storage area was easier than expected for a city storage space.

I was dealing with a very complex wine storage and cellar management issue from California…read moreinvolving a collection being moved from New York and Jahn and his team went above and beyond to help me with this very complicated situation. I could not have asked for a more accommodating, friendly, and professional group of people. The wine storage area is incredibly secure and at the right temperature and humidity levels. The lockers do not have shelves, so I would recommend bringing your own very sturdy ones to maximize the safety and efficiency of your storage needs.

They just did a great job moving me on a very rainy day. I moved my furniture from storage to a…read moresecond floor in the pouring rain.

Hard working no nonsense guys. Pricey but worth it. Not the friendliest crew but would definitely…read morehire again.

Great experience with an intercity move. Flash kept in touch with us, adjusted the delivery…read moreschedule to accommodate us and were fast and efficient. I originally thought we needed a national moving company, but turns out movers like Flash will often accommodate moves to places like NYC and DC.

VERY QUICK AND EFFICIENT!! They were personable too!…read moreBest pick of the cities. Easy to work with. Was super fast with load in and unload. The value was AMAZING as well. Great value!! Service was as requested and was as needed!

A very clean storage unit that has easy access and great parking. The keypad to get in makes…read moreaccessing the property easy and makes you feel safe at the same time.

I don't even know where to start! They get u there with a good price, then a few months later they…read moreincrease the price by almost double, the property manager has absolutely NO customer service skills, came over and yelled at me that they were closing soon, even though I was A) leaving already and B) have 24 hour access. Then I get falsely accused of sleeping in my unit(even though if they looked in my unit they would have CLEARLY seen there was NO room for that to happen) and lied about the details about it, then when I told what I was doing the called me the lier, even though they had no proof that I had, it was a he said she said situation but yet I was still kicked out with NO physical proof even though I could prove with evidence that 2 of the 3 things said WERE A LIE! renter beware, there is only one nice employee, Graciela. She was very helpful anytime I needed anything or had any questions. The others has attitudes and superiority complex and had to be right on everything even if they weren't. Would give zero stars if I could Don't go there go to the public storage at the top of the hill it might be more expensive but it's cleaner newer and a security is 100 times better as most of the time a door is left open or not shut all the way to anyone can get in at any time.

Mozart Movers were top-notch! I initially did some moving…read morecompanies comparisons, and ultimately decided on Mozart as the background office staff was informative, courteous, professional and timely, and they answered all of my questions, that is a feat in itself. The movers made contact when they were en route to my location, and showed up on time. All three of the movers introduced themselves, and post my tour of what they needed to move, they went to work. Our move was sizeable 3bd apt in a house to a 2bd smaller townhouse. They disassembled, reassembled, and arranged furniture in the most effective configuration. They were real people who truly cared about the job they did. They also understood how stressful moving is. My move took 6 hours and they were moving the entire time. Nothing broken and they were a super effective team. (hopefully no time soon...the process of moving bites) If I ever need movers again Mozart Movers are going to be my choice. Thanks Dan ,Evan , and Tony, and Elisa

I had a super smooth, easy experience with my move today! Stephen and Tony were on time, friendly,…read moreand worked really efficiently. They were like a well-oiled machine! The 5% discount for paying with cash was awesome. I would definitely use Mozart again!

Jenn was amazing, very helpful and gave us a tour. Convenient location, very bright and clean…read more Opens late until 10PM.

Courtney is very attentive to the property with awesome customer service!!…read moreDefinitely recommend this location!!

This is a newer facility and it's really nice. Well lit, feels safe, kind staff. So glad I found…read moreit! The only thing that concerns me is that apparently the rental price can fluctuate- the rate is not locked in.

CubeSmart Self Storage is clean with good lighting. Although short-staffed, the service was…read morewonderful and informative. BREE assisted us and answered our many questions professionally and patiently. Bree's attitude was so good even though she had to drive from Rhode Island to Boston. I hope that more people like Bree will be hired.

I'm honestly shocked by the great customer service I received. It far surpassed my expectations. I…read morerarely experience a true 'above and beyond' service anywhere, let alone at this storage location, which has been a nightmare for the past five years under Extra Space/Store U Self. By nightmare I mean price increases of 50% in just seven months, no climate control despite it being in the contract, a mice infestation with droppings all over my unit, elevators out of service for months at a time, a dismissive front desk that blamed everything on the company, and management refusing to return calls--one time for seven weeks straight. Seeing every one of those issues now being addressed, maintained, and proactively handled is incredibly refreshing. Ashton from the Wakefield location was helping me out in West Roxbury on 12/2 , and they were an absolute joy to work with. I couldn't be happier with the switch and finally have high hopes for this place again. I truly hope this feedback reaches the proper channels--Ashton deserves recognition for a 10/10 experience. I'm also laughing at the review that Ben wrote because that's not what happened at all I was literally there when it happened and it's kind of upsetting someone would lie and jeopardize someone career over $12 but whatever. Insurance is mandatory whether it's just the $12 one, it always has been, they slipped it in as an extra change with extra space so I'm not sure why it's an issue now. Extra space did not do things by the book and unfortunately secure space is going to have to undo and fix all of their mistakes and I think they are doing an awesome job being transparent about it. But that's just my take.

Since SecureSpace took over the facility in November, my rate increased from $200 to $290, and now…read more$362 starting in April. I called to see if it was a mistake and was offered a $20 discount - when new customers can get the same size unit for $163. Also, the gated entrance hasn't worked since they took over and the cleanliness has declined. I was there cleaning out my unit yesterday and saw a dead mouse in the hallway, and either a human or very large dog had defecated by the door. Also note there is no way to cancel your unit online. I called twice yesterday to cancel and was told I have to wait to hear back from the manager. Still no response.