I am not able to access the 2nd floor storage unit I rented for the last 2 days. Elevators are out…read moreof service and I was informed by the facility manager today that he cannot provide a timeline. He advised me to use the stairs. Seriously?

Don't rent at Public Storage…read more I signed up for a unit in August. Restrooms are located by the elevator and look like they should be accessible to renters, but they're always locked. I never would've moved in if I'd known they don't actually allow customers to use them. I was later told they keep all bathrooms locked because people dump trash in them. There is not a restaurant, or store nearby to use the restroom so don't plan on staying all day at this facility. I've never seen a property manager or any cleaning crew making rounds, picking up trash, or monitoring anything. One of the employees even said they don't have time to check the cameras to see who's dumping trash which is pretty alarming considering they're supposed to be protecting our belongings. The facility is consistently dirty. The office staff rarely leaves the desk, and there's no visible upkeep at all. I reached out to customer service through social media, phone, and email and no response from anyone. It's clear they don't care. This is by far the worst facility I've ever rented from. Don't go here. On another note - the "climate controlled temperature " is questionable at this facility. It was extremely hot during the summer and it's been cold this November.

Hey, I don't know why this place has 1.5 stars or whatever but it's actually not bad at all. It's a…read morenormal regular secure storage place. (No entry past 10pm) The freight elevator goes up to the second floor and there's a flight of stairs that goes to the third floor which makes it more difficult to load and unload heavy items. I've been helped by Cory the store manager a few times and I've had zero issues. Exactly the opposite. For example I was just late on one of my payments because...life. He waived the late fee, 48 dollars. The gesture was nice and helpful and appreciated. I don't write reviews, but I felt compelled to come on here, make an account, and let other people know. Put your stuff here it's fine.

I am a former loyal customer. typically use the app. and use online check in. Rented a van for…read moretoday at 8:00 am., received multiple confirmations, arrived at 8:05 and was informed my rental was cancelled because "nothing available" and also told they can cancel if you arrive 15 min late when the app and website say "1 hr"! Left me high and dry. Not a happy customer. Done with u-haul.

I just recently used Mozart Moving for a move from my 3rd floor Brookline apartment. After 15 years…read morein my place a move can be a major stressful undertaking. Stephan, Ivan and Den took so much of the stress out of the process. They showed up exactly on time and set to work immediately on arrival. They worked so quickly that we had to keep up just to give them directions when they needed it. They were a marvel to watch work and they completed the move in record time. I would not hesitate to use them again for the next move another 15 years down the line. Thank you!

Mozart Movers were top-notch! I initially did some moving…read morecompanies comparisons, and ultimately decided on Mozart as the background office staff was informative, courteous, professional and timely, and they answered all of my questions, that is a feat in itself. The movers made contact when they were en route to my location, and showed up on time. All three of the movers introduced themselves, and post my tour of what they needed to move, they went to work. Our move was sizeable 3bd apt in a house to a 2bd smaller townhouse. They disassembled, reassembled, and arranged furniture in the most effective configuration. They were real people who truly cared about the job they did. They also understood how stressful moving is. My move took 6 hours and they were moving the entire time. Nothing broken and they were a super effective team. (hopefully no time soon...the process of moving bites) If I ever need movers again Mozart Movers are going to be my choice. Thanks Dan ,Evan , and Tony, and Elisa

They just did a great job moving me on a very rainy day. I moved my furniture from storage to a…read moresecond floor in the pouring rain.

Hard working no nonsense guys. Pricey but worth it. Not the friendliest crew but would definitely…read morehire again.

I've used this facility twice and have no complaints about the service or the facility itself…read more However, both times I've had to leave due to rate increases. This most recent time, the fee went up by almost 100.00 in under a year.

PREDATORY PRICING Extra Space Storage (including this branch) will raise your "rent" 30% after a…read morefew months. They currently have a class action lawsuit against them https://bit.ly/2OKGX0c and it is not the first https://bit.ly/3g2SuTU. They are still advertising the original price of my unit while notifying me that my rate is increasing because of "market conditions." I would never store my possessions at Extra Space ever again.

Our move was seamless and so fast! 4 hours to move from a one bedroom apt to another.read more

a difficult move from NYC to Quincy Ma and a second leg from Quincy to Chatham. Bell Air movers did…read morea great job, handling everything with great care and in a timely manner. this was the third time I've used Bell Air and I highly recommend them.

I hired Rexton to help me move out of state. Ivan and his colleague went above and beyond! They…read morewere fast, meticulous with every detail, took care of my belongings as if it were there own. Very friendly and personable and also provided insight on where to place the furniture to make it look the best. I highly, highly recommend them, i will never have enough good things to say about them. They take so much pride in what they do to help others. I'd absolutely hire them again for all future moves. Thank you both again!

I reached out a week prior to my move via Yelp, and they responded quickly and efficiently with the…read morebest quote in comparison to several other moving services. They arrived on time with 2 gentleman, who were INCREDIBLY STRONG. I had some very heavy furniture, which they made look light as a feather. Everything was moved to the new place within the time frame they quoted, placed in the correct rooms of the home, and all without a scratch. I would absolutely recommend them to whomever needs movers, and will be using them in the future for any moving endeavors!

This isn't a 1 star review. It's a -1star review. They are definitely in the sub club. Starting…read morefrom day one there were problems. I made an appointment online to view a unit. When I arrived the door was locked. So I called and received no answer. I then called the main number and all they could tell me is that someone was there, somewhere. So after almost an hour an employee came and unlocked the door to show us the unit. The unit was the size I was looking for and it was easily accessible on the first floor. I agreed to take the unit. Almost every time I went to use the storage I could not find a dolly to use. They only had 2 and no one ever returns them. So they aren't any help but they are somewhere in the building like the employees. One day I received a call from my wife while she was in the unit. She was disgusted. There were rat turds inside of our storage unit. We had all brand new furniture in there and it wasn't there for the rats to enjoy. My wife told the employee on-site and they told her that they will give her some Rat Poison to put in the unit. SMH. We were on vacation the following week so there wasn't much we could do at the time. A few days into our vacation I received an email stating that the rental fee for my unit was being adjusted from $212 to $310. I guess it was being adjusted due to the higher than quoted rat occupancy. The day I returned from vacation I went to another storage facility and signed a lease agreement and went to Prime to give them my notice... Stay away, far far away!

Do Not Rent Storage here, there are much better options. They quoted me a rate, then "oh by the…read moreway" you have to have insurance which adds a chunk to the real rate. Then after a couple months you find out the rate was a tickler rate and the "real" rate is 50% higher after you have moved all your stuff in and are stuck. There was water intrusion pooling in my unit the first month and water elsewhere in the building after every major storm. It is "climate controlled" but not water entry controlled. The entry to my area of the building was filthy and never cleaned. I tried to clarify something in the contract and was told not to worry about my concern (but they would not put anything in writing). All this in 3 months. I sucked it up and hauled all my stuff to another place. Don't make the same mistake.

Flash Moving & Storage made our move from New Hampshire to Virginia an absolute breeze. This is my…read morethird time using them, and somehow they continue to exceed expectations every single time. Their team is consistently professional, hardworking, and incredibly efficient. A huge shoutout to Victor and Alex -- they were fantastic. They helped us move in 100+ degree weather without missing a beat, stayed positive the entire time, and worked quickly and efficiently from start to finish. Their attitude, work ethic, and care for our belongings did not go unnoticed. I can't say enough good things about this company. If you're moving and want a team you can trust to get the job done right, I would recommend Flash Moving & Storage to anyone without hesitation.

It was just a mix up for the phone number. It was listed incorrectly. They seem like a great moving…read morecompany if we were ever to connect.