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    Extra Space Storage

    3.3 (3 reviews)
    Open 6:00 am - 10:00 pm
    Updated 2 weeks ago

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    2 years ago

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    4 years ago

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    3 years ago

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    All My Sons Moving & Storage

    All My Sons Moving & Storage

    1.3
    (72 reviews)

    I had a very good experience with All My Sons. The team was organized, efficient, professional, and…read moreworked hard throughout the move. I also thought the service was a good value for the level of work they provided. What I especially appreciated was that they worked with me to find a solution when my plans changed. At one point, I was considering storing my belongings at their warehouse for less than a week. Rather than simply taking the additional business, they told me it did not make sense to move everything from the original location into warehouse storage for such a short period because it would unnecessarily increase my costs. That advice was one of the reasons I ultimately decided to use PODS instead. My moving needs did change at the last minute, which made the overall move more expensive than I had originally planned, but that was because of the changing logistics, not because they were trying to increase the price. I really appreciated that they were focused on helping me find the most practical and cost-effective solution. I would absolutely recommend them.

    All My Sons Moving - Virginia North…read more This moving company needs to be investigated for fraud or deceptive business practices. I booked my move a week in advance and paid a $100 deposit after being told it would guarantee my moving date and secure my spot. Then, only 3 days before my scheduled move, the manager -- I believe his name was David -- called to tell me they were fully booked for the entire week and that my move would either need to be rescheduled or canceled altogether. I made it very clear from the beginning that my apartment lease ends on the 31st and that I needed to move before then. Had this company been honest about the fact that paying a deposit did not actually guarantee service, I would have hired another moving company much earlier. Now I'm left scrambling at the last minute, despite having everything planned out. I also have to report to work in another state on the 1st, so this has created a major inconvenience and unnecessary stress. To make matters worse, speaking with them on the phone was a complete disaster. The communication was unprofessional, disorganized, and unacceptable. They agreed to refund the $100 deposit, but that does not make up for the inconvenience, stress, and potential consequences this situation may cause me. If I receive penalties from my landlord for a late move-out or face any employment-related consequences because of this company's failure to honor their commitment, I will absolutely be exploring all possible legal and consumer protection options.

    The UPS Store

    The UPS Store

    3.7
    (36 reviews)

    I've been coming to this UPS Store for about three years now, and somehow I still don't know the…read morestaff by name, which I'm realizing is a shame because they all deserve a shoutout. It seems to be the same small team of three men and one woman, and every single one of them has consistently been friendly, patient, communicative, and genuinely helpful. Over the years, they've gotten used to seeing me, and there's now that easy, welcoming rapport that makes it feel like a true neighborhood store. When I bring my dog in, they always make sure he gets a treat, which is such a small thing but says a lot about the atmosphere they've created. I regularly have to use UPS, FedEx, and USPS depending on what I'm shipping, and I can confidently say I am always happiest when the package gets to go through UPS. That's entirely because of the people working at this location. After three years of consistently great customer service, they deserve some recognition. Thank you to the whole team for always making a basic errand a genuinely pleasant part of my neighborhood routine.

    Yes I was glad that they were the only office store that was open in the entire city on Labor Day…read more However to charge $2.29 for a single page black and white page is highway robbery. I asked one of the two clerks as to why their price to print out a single no -color page costs 8 times higher than anywhere else, and he suggested that I should go ahead and go there. I thought that was a very cocky and rood response. Both of the clerks acted extremely arrogant and I was the sole customer in the store. Then on top of that, it took them several minutes to get the printer to even work. Yet I still got robbed. The only reason why I am gifting this place 2 stars is because they were in fact open when nobody else was, and one of the employees gave me directions to U Street.

    U-Haul Moving & Storage of Capitol Hill

    U-Haul Moving & Storage of Capitol Hill

    2.8
    (83 reviews)

    Great service from this location. When we went to rent a truck there was a difficult customer in…read morefront of us in line and the staff did a great job of managing him while continuing to assist other customers. They were patient and helpful. Also, I reserved a utility dolly with my reservation but realized it hadn't been put in the truck. Not only did they refund me the $7 cost of the dolly but rounded it up to $10 for the inconvenience of not having one. That's what great customer service looks like and I will definitely be renting from this location for my next move. Thanks.

    This is a general review of U-Haul as a company. I reserved a truck and the day before I moved,…read moreU-Haul emailed me saying they have no trucks at the location where my reservation was. They sent me to a different U-Haul, in Leesburg, 35 miles away. This added two hours to my already tight moving schedule. They sent me an updated reservation and said there was a truck there for me. The day of my move, I showed up at Leesburg and there were no trucks. I spent an hour calling different people at U-Haul, and they repeatedly told me there were no trucks at any U-Haul location reasonably near me, not even in Baltimore. This experience ended up costing me an extra $1,500 because I needed to find movers with a truck the day of my move. U-Haul as a company acted like this was no big deal and barely an inconvenience. They mentioned something about reimbursement, but that does not even cover the inconvenience and the extra cost this caused me. I will never use U-Haul again.

    Extra Space Storage - selfstorage - Updated August 2026

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