Ashley was extremely helpful & patient with our group, showed us the facility and how to use the…read moreelevator. The pricing was great and the customer service was grade A+... If you need a storage unit in the Arcadia/San Gabriel Valley area look no further than Arcadia Self Storage! Many thanks!

Matthew's customer service skills were impeccable. He was very knowledgeable and helpful every time…read moreI had a question or concern. Unfortunately, after one year, the owner doubled the monthly fee, and I had to find a new storage facility to store my belongings . Good location, very clean and Matthew is the man, but there are locations nearby that are just as good and that do not surprise you after a year by doubling your fees.

Great location. Ample of room and space. Excellent employees with good customer service skills…read more Clean location. And well secured. Very reasonable for what his offered. Highly recommend this business.

Everyone was very helpful!! They are busy, but they always make time to help! Very satisfied!read more

Found a great deal on this storage unit online. Would recommend that anyone looking for a storage…read moreunit here or any other location to shop online first and reserve the spot just like I did! Much better value and less hassle than going in yourself and finding the right fit for your price range. My opinions on this specific location. It closes at 7pm and you need to be out of the facility by then. Honestly the only con of renting a unit here as the the place here is under heavy surveillance so you can store your stuff here with a sense of relief. They also offer carts for any heavy items with just one request to the front desk. Other than that I wish you the best of luck finding a good storage unit for yourself and hope this review helped!

The facility is clean, well-lit, and feels secure, which gave me peace of mind when storing my…read morebelongings. The units are easy to access, and there's plenty of space for parking and unloading. Customer service was helpful during the sign-up process, and they were clear about pricing and policies.

Kazem was super nice and super helpful! He's willing to accommodate and work things around for us…read more Too bad he's not there everyday. The facility is clean, can't complain.

I recently rented a larger storage space for a move. Kazem, the office manager, helped me select…read morethe appropriate size and when I mentioned that it only had a 2 month price break, he extended it to 3 months, and as a new single mama, that was a huge help. The facility seems secure, the elevator was working, and there were always trolleys on hand to move the larger items. I felt safe going there by myself with my two kiddos, and every time I was there Kazem was busy going from place to place which made me feel like everything was even more secure. I would recommend Arcadia 210 storage to all my mama, single or otherwise.

Sergio was absolutely amazing! I wish he was there every day…read more Very clean facility. The reason for the knock on the star - whoever I spoke with on the phone when I initially booked never said anything about price increases - showing up with a moving van I'm paying by the hour and learning if a big shift in pricing was quite stressful and felt like a bait and switch. Sergio, however, was very transparent, professional, apologetic and surprised this wasn't previously disclosed - I greatly appreciated his service.

I've work with many different storage companies throughout the years, but I have to be honest and…read moresay that SmartStop Self Storage #6131 in San Gabriel is the best in the business. The place is practically brand new, is always clean, and I never have a problem with entering & leaving the facility. I want to give a special shout out to David, Anna, & especially Eddie. They've all been extremely accommodating & very professional at their jobs. Always very pleasant and courteous when I see them. They are always very willing to help when any issues arise. They are great employees. I feel safe and secure that my things are stored at their facility. Never had any serious issues. I will continue to store my things there because it's close & convenient, the facility is beautiful, but most of all because of the employees.

The manager that was walking around was very nice!! asked if we had any questions and if we needed…read morehelp with anything!! very helpful i believe his name is Juan

Tehya at the Arcadia location was nothing short of amazing! She made things so easy for me. She…read moretruly is an asset to the company.

I needed a small storage space for some of my belongings and Angie went out of her way to help me…read morefind the perfect space for my needs. It was actually close to closing time when I came in, but Angie took the time to tell me about all of the spaces that were available as well as ensure that I got a great deal. She even went with me to show me this facility, which is across the street from the other location. Angie explained in great detail all of the information that would be helpful and stayed after hours to review the information with me again. She is so professional, courteous, and made me feel like we've known each other for years. Thank you so much for the great customer service, Angie! I really appreciate it! By the way, the storage space is nice and clean, too! It's exactly what I was looking for.

Nancy was awesome! Super helpful, showed me a couple of units and honored their online booking…read moreprice. Place is very clean and quiet even for being under the freeway.

A storage unit became a necessity for me, and I was happy to find El Monte Storage. It was…read moreconveniently located, and I thoroughly researched different storage companies before making my decision. El Monte Storage offered a good move-in deal, and when I went to see the unit, I received great service, and the process was very smooth. I've been renting my unit for over a year now, and have been very pleased with it. The facility is clean, very well maintained and secure. And the staff is very friendly and efficient. Also, since my unit is on the third floor, I often borrow a cart from the office to transport boxes to my unit. This process is easy--you just have to leave your drivers license at the office until you return the cart. Only once did I have to wait for a cart because they were all in use. Since then, I try to go early in the morning if I know I'll need to borrow a cart. Highly recommended!

Literally THE BEST PRICING! I shopped around a ton and El Monte Storage had lower rates than…read moreanyone. I was able to check out online and finish very minimal paperwork in the office. The staff there are so sweet, and so helpful! I also couldn't believe how clean the facility is. It's pristine. It's right off the 10 fwy, so super easy access as well. I recommend El Monte Storage to everyone!