GREAT and friendly service offered by ALL the employees every time I have visited this location…read more Employees go out of their way to make everyone feel welcome and appreciated. The better is always very clean, well-maintained, and fully stocked with supplies. Parking is readily available in the large, private parking lot.

Extremely disappointed with the lack of basic helpfulness at this store. I forgot my phone and…read morecouldn't access the shipping address I needed. I asked the employee if he could quickly pull up a browser to search for it--it's a well-known place where typing literally two words would populate the exact address. I get that there are security protocols and I couldn't touch their computer myself, but for an employee to show zero effort or resourcefulness is ridiculous. We live in an age of AI and instant answers, yet basic customer service apparently doesn't exist here

It's not too late To ship it…read moreShip it good... Simple in and out Amazon return dropoff. 5/5 Service Great service at this location. They help you with all your shipping needs. Only have had to return Amazon items so they'll scan your barcode and print you a receipt. 4.5/5 Parking Parking is available jusy not right by the door unless you have a handicap placard is the AMC is in the same shopping center. So if you need to ship it and ship it good, visit this UPS store. Psalm 121:2, God bless

I had a disappointing experience at this UPS location. While I was speaking with another employee…read morewho was assisting me, a different employee interrupted our conversation even though she was not helping me. I felt her tone was rude and unprofessional, and it made the interaction uncomfortable. I would appreciate better customer service and more respectful communication with customers in the future. I didn't catch the employee's name, but she was working at the right counter around 1pm.

The most helpful, professional ups store I've ever been to. Friendly helping people with a smile. I…read morewould certainly go back to them even if I move far away

Great service! Did my live scan and it was cheap, quick and easy! Would definitely come backread more

I went in to do a drop off and was feeling all over the place, not having anything prepared. I felt…read moreembarrassed walking in with a packing slip the size of my head. I didn't catch his name but I'm assuming he was the owner, but he was really nice and helped me out. I'll be coming back for sure and everyone else should too.

There are 20min parking spots right in front or around the corner…read more We have been coming here almost every day from selling stuff on eBay and needing boxes. This store is very quaint and welcoming! The owner/person at the register was really nice. And they have great prices here (there is a shipping store walking distance from us but their prices are not great or service so we are willing to drive here). I highly recommend coming here for your box needs! And they have some sports paraphernalia like jerseys and Nike shoes (all under $100) and random trinkets.

Robert and the guys here are amazing ... I used to come when I lived closer. I experienced places…read morecloser to me and realized it's worth a drive to go back to one stop. They are always looking for ways to save you money and I so appreciate that! Extremely professional!!!

Super convenient. They have really cool products. And don't wait too much of a line. I usually get…read morehelped out by Josh and he is a nice guy.

Recently moved to the area and found they're my local fedex shop. I only had to drop off a package…read morewith label already paid for. They were quick and efficient with two guys working the counter to get through the line that formed. I think I was in and out in like a minute. Parking is pretty easy in a shared lot which doesn't seem like it'll get too busy most of the time

Excellent service that went above and beyond. Jason and Kim were so friendly, helpful, and…read moreproactive. I want to keep coming here because of how they treat everyone in the building, whether they met you before or not.

By far the best UPS store. Everyone who works there has great customer service, always very helpful…read moreand knowledgeable. They help everyone out service is fast and they even have self serve service too!!

*****UPDATE***** Just received a message from ANOTHER one of…read moremy customers saying they never received their order and guess where the package was dropped off?? Yup!! Baldwin park UPS store and it says I dropped it off on March 1, 2026 and they created the label back on February 1, 2026‍ this store is soo ridiculous and full of thieves!! Biggest mistake trusting this location with my package they scanned my package in and it never left their store according to UPS! Of course the store blames UPS even though they never got it! I can't even replace the item for my client cuz it was specially made for them the store didn't even offer an apology! He just kept saying to file a claim and how UPS has special technology to track packages lol ya maybe that's true if the package had left your store in the first place never coming to this location again

First time at this UPS store and very happy with the service! It was a one man show on a Saturday…read moreafternoon and the staff behind the counter ran everything so efficiently. He was friendly and very polite and was quick to process back to back returns. Wish they had a self service counter, though so we could skip the line, scan and go! Will keep coming back to this UPS store to drop off my Amazon returns.

I've been here a dozen or so times and the service is always great. I never feel rushed and my…read morequestions are always answered.