Quick response to my inquiry. They were too far away to help me but would have considered if in…read moreMesquite area.

If I could give A3 and Melanie the manager 10 stars, I would. Because of delays building my new…read morehome in Boston, my belongings ended up being in storage at A3 for 3 years--definitely not my original plan! Although they were so far away from me, I was worry-free. A3 is so clean and safe, and Melanie so responsive. My only regret: I knew that it would be unlikely I'd find such great storage and management again. Friends kept telling me horror stories about chain storage facilities which increase prices unexpectedly and repeatedly. And the ones I toured had poor security and/or were dirty. (Thank goodness I finally found another locally managed facility, though not quite up to A3's standard: Melanie spoiled me!) Should you need clean, climate-controlled storage with easy access, decent lighting, and excellent management close to downtown Dallas, this is your place.

I stored here for several years. Was always very happy with the service and the care and upkeep of…read morethe facility.

From the owner: U-Stor is the leading provider of clean, safe, and secure self storage mini warehouses. We offer…read moreaffordable solutions for your storage needs. Each of our spaces feature free 24/7 access, an individually alarmed door, and convenient ground-level drive-up access. Our automobile and motorcycle storage spaces are the perfect place to park your recreational vehicle between adventures.

This Extra Space storage has been excellent since day 1. I have been using this storage facility…read morefor over a year but will be moving to Florida soon. I have felt that my stored belongings have always been safe and that the facility is secure. Also, the staff is always professional and courteous. I recently spoke with Desiree when cancelling my unit and she was awesome. She walked me through the whole process and didn't try to nickel and dime us on move out. She was friendly and had such a great attitude. I would 100% use this facility again over all others if I moved back to the Irving/Dallas area.

I had the wrong keys for the storage door, help me charge the lock in no time great customer serviceread more

I could have never imagined using 'delightful' and 'storage' in the same sentence... that is until…read morenow. My dealings with Leah at Advantage Storage on Harry Hines in Dallas have been a pleasure -- and her professionalism, coupled with a sweet voice and demeanor, make even a task as unpleasant as moving stuff in the Texas heat feel like a breeze! I would highly recommend anyone needing storage to go see them!

Friendly staff when you sign up and lease. Afterwards, constantly raising your unit lease without…read morecause and NOT flexible about reducing your rate. All with in a year... best of luck with this facility. Location is NOT always better with this renter.

Im very happy having my things stored at this locate. I give the customer service an A+. Im…read moreconfident about the safety and security they provide. I wouldn't hesitate to use U Store next time i move. Thank you very much.

I've rented from here for two years and have never had a problem. The management is great ,the…read morefacilities are clean and well kept and the cost is reasonable.

Abby is awesome great costumer service…read more She is bilingual Si nececitas ayuda ella es muy profesional y tiene mucha paciencia te responde tus dudas Sobretodo es muy honesta She is a great asset to the company

On this morning I had an appointment to meet with the property manager once again and once again it…read morewas a no show., this is twice within one week. No call no nothing. I had a scheduled appointment with the manager last Saturday at one before my move in date to discuss hanging wires but to no avail didn't show up. I complained and was told I would be given $25 credit and had to reschedule. PS wasn't willing to be inconvenienced so I opted to take an appointment this morning and reminding them that I would be driving far for this meeting and that my gas, and time was important. They assured me that the manager would show. I'm beyond pissed and convinced that there is no management at the 1601 E Beltline Rd Coppell TX and that it is 100 percent virtual. I want my money back and I want to relocate somewhere else. Oh I might also add on my fourth day in this storage, I no longer have access to my storage as the storage next to me was vandalized and now my unit won't open and is stuck. It's been a few days now and nothing! PLEASE DON'T WASTE YOUR TIME! RUN FROM PS. NOT WORTH IT! I REGRET RENTING HERE. Convenience is not always worth it.

This is a "satellite" facility so beware or find another place. This one on 7500 N. Macarthur…read moreleaves a lot to be desired. When you do call, you get sent to another location. If that location calls you back, they have no information and refer you to the district manager. His job is to get you off the phone as quickly as possible. I have had the lock cut off erroneously, the door to my unit damaged, the door to the bank of units damaged and unavailable, the gate to the entire storage facility inoperable and, well, I think that is it. My rate when from $70 to $292 over time. In summary, just find another place. Maybe another Public Storage even. This one is just a headache.

Today I have some unpleasant experience at the Public Storage while I was trying to put my stuff…read morein. Around last week for several days the building elevator was not working due to some electrical problem and I never complained and waited until it is fixed. Today when I was loading my stuff into the elevator and so kept the door open for less than two minutes a lady from a community approached and asked to close the door. I told her that I need minimal time to load the stuff into the lift before closing the door but she was adamant and went to the office to complain about me. By that time I came one level up and unloaded the stuff. After sometime a lady (seems the security) of the same community approached me and told me that I should not keep the elevator door open. I told her that this is required naturally to load and upload your stuff but she said I have to use a push cart (that I did not have that time) and threatened me to terminate my lease if I do not comply. I decided to walk away to avoid sush biased behavior.

I set up my reservations online, I asked for inside temperature control. I showed up the next day…read moreto move in and it was one story and no temperature and no one at the facility. I called and had to leave a message. The manager calls back and tells me to call a #800 number to change everything. So I call the #800 number and they say they were going to refund me and close out the reservation as I moved to a different location. But to date NOTHING and no phone call back as of yet. TERIBBLE customer service so far. Would not recommend renting from this location ever!!!

Alvin was a good help with me getting in my unit and making sure everything was straight!…read more HIGHLY RECOMMEND ‼

The office team is amazing! Great customer service! Ariel is always so helpful and friendly! I will…read morenever use any other storage company! They go above and beyond to help their customers! Not to mention by far the most affordable and they can even provide insurance and it's still cheaper than the others but better service!

They go way beyond excellence in costumer service and are by far the best to store your belongings…read morewith around! Wonderful experience every time I communicate with any one of the employees or office staff. Would definitely recommend this business to anyone wanting to store in with a quality business and exceptional staff.