Awful experience start to finish! I just concluded the most stressful move of my lifetime/…read moredownsizing after college students departure and thought booking this storage nearby would be easy but NO it was everything but that. I arrived at 4p during business hours to find the front doors locked and no clue on how to get inside to my unit prior to the moving truck arriving to off load my belongings. I called the company phone multiple times and got no answer. Upon watching others enter I figured out how to enter my access code and drive into the garage passage way. It may seem like common sense to someone who WORKS there or has used storage before but to a new comer/ totally unfamiliar, it was CHAOS! Upon trying to gain access to the elevator, I couldn't figure it out and an employee " Michelle " comes waltzing thru casually after 15 mins of trying to dial out and no signal inside the garage portal, she says "just enter your code on the wall". Until then I hadn't even seen the keypad, I was in the elevator trying to figure out why it wouldn't work. She had no clue where my assigned unit was, did not get up to escort me to it or welcome me formally with a smile or any gestures of politeness, yet when people of another race came subsequently she was all too happy to provide white glove service for them. After finding my unit on my own in that MAZE of a facility, I came back downstairs to inquire about one closer to the ground only to find that Michelle had disappeared and I had no clue of how to exit the building since she locked the front office!!! I used an emergency exit just before my anxiety suffocated me then was not helped at all by her who had NO IDEA where the map was and if other units were available closer to the ground/front. She dismissed me citing "there were none" yet I know she didn't even really check nor did she care. I wish I'd chosen cube smart right beside my apt and been done with it because the discrimination, service and lack thereof at Public storage is TERRIBLE! I will be moving my things out before this month completes. Never again! PS - they upsold me on a 5x10 unit when a 5x5 would've fit the 2 twin beds and frames I inquired about just fine. Crooks & incompetent racists! Great!

I like the layout. you don't have to be outside in the weather if it's raining etc…read more The pricing was also better than my old unit.

I have never been treated so rudely at any storage facility as this one. I went into the office and…read moreasked for my deposit back that was it the man working said he would be back...I waited 43 minutes when he finally came back in he reached into the safe and handed me my money. I said you could have done that before you left and he said "I don't like they way you asked for your deposit back...Unbelievable terrible customer service I will be calling corporate in the morning

It's been 5 months since my last review.. it's now $300 a month from $98. You're telling me,…read moreEVERYONE is paying as much as us? I bet if I called asking for a space they would give us the same deal they did before. This storage unit is more than my car insurance and car payment. I'm paying more for an UNAIRCONDITONED outside space. Doubt anyone else is paying that much. Stay away if you can

Excellent customer service from Ashleigh reasonable prices.....large units indoor and outdoorread more

Ashley was great! Very helpful. I would recommend people coming to this CubeSmart. The storage I…read moregot was spacious.

Hard to get ahold of initially... but the local manager was amazing getting us setup. Great…read morelocation and nice facilities! I also enjoy the app for easy access

Facility not only very expensive after first 6 months but unit property not safe as well. Started a…read more10×15unit for 154 in 01/2022 and now paying 365 a month from all of the price increases since. My indoor unit has been flooded twice and broken into as well now. Avoid this company.

The process was initiated online but Cherish took the time to call me a walk me through the…read moreprocess. Thank you for your patience and for going the extra mile to make sure that my needs were taken care of. I would definitely recommend this facility.

From the owner: Public Storage rents spaces large and small, from closet-sized units to ones that can hold the…read morecontents of a five-bedroom house. Choose from drive-up, walk-up, elevator-access, indoor or outdoor units, depending on the amenities available at the location you choose amongst thousands of our facilities. Renting from Public Storage is fast, flexible, convenient.A Great Deal:$1 first month's rent*No credit card required for reservations; no obligationRent month-to-monthClean and trusted:Convenient Access to your units Well-lit, fenced propertiesComputer controlled gated accessYou keep the only key to your unitExtra perks:Climate controlled units availableManagers live on site at many addressesPacking Materials and locks available for your convenience Personal, business or vehicle storagePay and manage your account online or on your smart phoneCall now or visit our website to find a location, check rates, reserve!* Subject to availability. Other restrictions, taxes, and fees, including an administrative fee, apply.

Quiet. Location on highway exit on a corner lot. Area well traveled and visible to all passing…read morethrough. Not sure how well lit it is at nighttime, but good to check if you are thinking about storing. Spacious and gated.

From the owner: U Store IT - U Lock It - U Keep The Key…read more Thank you for choosing Lone Star Self Storage. We realize that you have many options when looking for a self-storage facility which is why we will work to make certain you are 100% satisfied with your decision. We want to meet each customer's individual storage needs.

This storage outfit operates a five star facility in many different ways: very convenient access to…read moregrounds from Main Street and Newt-Patterson Rd, Mansfield; clean and clear premises; Office personnel keep accurate hours, are helpful, and have necessary amenities like boxes, locks, packing etc; Facility has a loading dock for the A/C units building, and has drive up lockers in outlying areas; Cost and Prices are competitive; they rent U-Haul trucks, and have a spacious staging/ holding yard for extra trucks; biggest bonus is, the Knapp Sisters Self Storage facility is like a historic location, where the buildings are new and architected so that in the office area it has the Farm business feeling with actual equipment from before when it was a working Ranch and farm. Last thing: many storage places will build as cheap as they can, but the Knapp facility is well architected, and sturdy- meant to last a long time. Also, it does not have any 2nd floors (aside from the hayloft above the front desk in the office.

The only person working there was a dude in his pajamas. Very unprofessional. On my email it said…read moreonly $45 due at pick up and he placed a $300+ hold on my card. He gave me the keys to the wrong truck initially. I asked him why he is charging my card that much when the email says I will not have to pay the $45 at truck pick up and he could not give me an answer. Poor experience.

We loved working with these people! Never worried about our RV while it was there! Highly recommend…read moreMini U Storage! Managers are very kind and efficient!

I love using this company to store my items. The management is fantastic very nice people and are…read morealways available if you have questions or need help. Been thrre over a year, wont use another company. Also if you want to save alot of money compared to other facilities they are always cheaper than anything else around. Use them it's worth it.

I usually like WHBM in general, but everyone here was super unfriendly. Came in to look for a dress…read morefor 3 of us. No greeting at the door and completely ignored us the whole time we were at the store yet they talked to everyone else. Found only one dress but I wouldn't waste my time here again.

The store itself is pretty clean and organized. If you find a misplaced item that isn't on sale, it…read morewas usually someone who just left it there. I totally understand that since I love buying off the sale rack. I was able to buy 3 tops and a dress for $76 bucks!! If you're a young professional like me, I definitely recommend coming here for inexpensive work wear. The staff is also very friendly and Robin helped me with my purchase today. I will come back soon to this location!