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    Extra Space Storage

    2.6 (17 reviews)
    Open 6:00 am - 10:00 pm

    Services - Extra Space Storage

    Self storage

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    2 years ago

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    2 years ago

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    3 years ago

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    2 years ago

    I locked in a rate online and was able to lock it in for a whole year. Anthony helped close my lease and showed me around.

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    2 years ago

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    4 years ago

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    5 years ago

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    5 years ago

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    6 years ago

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    7 years ago

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    Ask the Community - Extra Space Storage

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    U-Haul Moving & Storage at Central Square - Rodents at U-Haul storage Cambridge,  MA location.

    U-Haul Moving & Storage at Central Square

    (98 reviews)

    I am no longer renting a storage unit from U-Haul. I have made a complaint with your home office in…read moreArizona and I have filed a insurance claim with your insurance company RepWest. Mr. Francisco, Diseases directly transmitted by rats. Hantavirus Pulmonary Syndrome. This is a viral disease that is transmitted by the rice rat. This disease is spread in one of three ways: inhaling dust that is contaminated with rat urine or droppings, direct contact with rat feces or urine, and infrequently due to the bite of rat. They also carry. Officially, the CDC (The Center for Disease Control) lists seven diseases North American rats and mice transmit directly and 11 they transmit indirectly. None sounds good, and several can kill you. ... Foodborne disease is transmitted through saliva, urine, and droppings. In the course of one day's food rummaging, a rat can unload 50 half-inch droppings. I understand you are not responsible for what happened to my belongings, due to the rodent problem.However, my storage unit was infested by rats, rat fences and destruction of my personal property. i.e. my polo jacket, khakis pants, comforter and my suitcase. Due the high probability of transmitting a deadly disease carried by rodent, I was forced to discard my belongings!!! These items were destroyed by rats eating, nesting and probably reproducing inside my storage unit # 366 located at your Uhaul location in Cambridge,MA 844 Main Street. 02139 I complained about my unit having been overturned by rodents, back in October 2017. But nothing really happened. I understand that unfortunately, there is a huge homeless, disenfranchised people that occupy your area. I was threatened by one of your ex-customers that , had a storage unit next to mine, a year ago. They started asking me for money, then the man became aggressive and threatened me! I called 911, a Cambridge, Massachusetts police officer arrived. When I told the officer what happened, they lied and changed their version of events. The officer, let them go with a warning. And I quickly left your Uhaul location and headed home! Another time, I came to your location early on a Sunday morning, I was stuck outside your Cambridge Uhaul location because your after hours access card would not work!!!!! A caucasian man with a seringe dangling out of his arm, stumbled down the sidewalk towards me. He asked me for money, I noticed he had dried up blood on his arm, I told him I didn't have any money and ran away! I contacted your Uhaul customer service number, and explained, I was being charged an extra $5 for after hours access, and still couldn't get inside!!! And I also believe some of them also rent storage units and probably store food items in those storage items, in your Cambridge,MA location. I am not blaming you for the staff at this particular U-lHaul l ocationor what happened to me me or the serious rodents problem in your location. But, my belongings should have been safe and not destroyed by disease carrying rodents!! I have spent in excess of $2,000.00 during the 2 1/2 years of being your customer. I am sorry, I had to terminate my business with Uhaul. But between the rodents destroying and contaminating my entire storage unit, also I am purchasing a home in March, and I am now storing in a friend's home, here in Brookline, MA. I considered leaving some of my personal items in my storage unit, in your Cambridge Uhaul location. Because I could not salvage those because they were too contaminated with rodent excrement and the possible spread of dangerous pathogens and disease! But, after I saw the extent of rodent damage , rat excrement all over my clothing, linens, luggage and basically the infestation and contamination of the entire unit, I decided to end my storage occupancy at this location. Respectfully Yours,

    Excellent cool folks working there, exactly what I needed that day of the rental; employees are NOT…read moreanal-retentive people like some "other" places when you just want to get what you need and go about your day, and if you're a little late on the return, the employees DO NOT give you the all high-and-mightly "Karen" treatment. In conclusion, great place to rent what you need, and as a customer, don't give these working folks a hard time, it's tough doing public service-facing jobs, remember that!

    Your Move - Moving it gently, of course!

    Your Move

    (17 reviews)

    I was referred to this mover by the MIT furniture exchange. They said that YourMove was excellent…read more I was happy about this, because it is always great to find a good mover! What happened over the next week and a half was discouraging. I told them that I had a very restricted schedule (because I am a teacher). I cannot leave classes just because I have movers coming over. We tried to find a time, but it was hard. Eventually I asked my boss for a favor so I could get a time that would work. He let me out of a faculty meeting. This was a big favor. I worked hard to meet these movers halfway! But then on the day of the move, the movers called to say "Hey, we're done early today. Can we come to your place now?" It was TWO HOURS BEFORE THE AGREED TIME! I had to teach my class! What the hell? Who do these people think they are? I should leave work two hours earlier than OUR AGREED TIME just because it was MORE CONVENIENT FOR THE MOVERS? I tried to reach the dispatcher, Judy. I called her twice, but she didn't pick up. She claimed that she called me twice, but my phone said she hadn't. My phone ALWAYS picks up the missed calls. Her movers were certainly able to reach me via the same number. Judy said that she COULDN'T SEND THE MOVERS AT THE AGREED TIME BECAUSE SHE "DIDN'T WANT THEM WAITING AROUND FOR TWO HOURS." She said that over EMAIL. WHY ARE HER SCHEDULING ISSUES MY PROBLEM? It is not my problem! A DEAL IS A DEALl! I CALLED IN A FAVOR FROM MY BOSS SO I COULD BE THERE AT A TIME CONVENIENT FOR THE MOVERS, AND THEN THEY DON'T SHOW UP??? Too bad, favor wasted, because YOUR MOVE MOVERS DIDN'T WANT TO DO THEIR JOBS. When I talked to Judy on the phone, to her credit, she apologized tepidly. But she also said that nothing could be done about it. She made it seem like SHE was doing ME a favor by agreeing for such a late move time (4pm to 5pm). "Movers start early. The work hard and they finish early." She said she worked really hard to find a time for me, she really did me a favor. Great, that would have been nice IF THEY HAD SHOWN UP. You said 4-5PM, BE THERE AT 4-5PM! AND DON'T ACT LIKE YOU ARE _DOING_ME_A_FAVOR_BY_DOING_YOUR_JOB! Who do these people think they are? I cancelled my order. I will not be using them. I will be using someone else. This is flabbergasting, unacceptable. I can't hand over money to people who do such a miserable job with their customer service. Use someone else, someone who actually cares about their customers. Judy lost my sale, and broke a promise just because she can't schedule properly and because she didn't want to have her movers "sitting around for two hours" because she didn't have anything scheduled for them. Maybe she saved money by doing that, but she made me a furious fucking customer. I will make sure none of my friends ever use this service. Nice job, guys.

    I am about to use this company for the FOURTH time. They…read moreare consistently kind, cautious, and quick. Two of these moves involved a piano. Yes, a piano, and it was a great success. Also they are a reasonably priced, small, local business, and this shows through in my interactions with the owner and his employees, which is a very good thing. I could not ask for a better experience! I am reviewing them now, before an upcoming move, because I am a jerk who promised them a great review after my last move and forgot to do it.

    Born to Move

    Born to Move

    (189 reviews)

    We were so impressed with Sanzhar and Iliya from Born to Move today! They helped us move out of our…read morecity apartment and into our first house. They were total pros and navigated the move like it was nothing! They took apart and reassembled several large pieces of furniture and wrapped everything super carefully and took great care of our things. We would definitely recommend!

    WARNING: DO NOT TRUST BORN TO MOVE FOR INTERSTATE MOVES FROM LA TO SEATTLE. (Request #36910 / FMCSA…read moreCase #00280238). I booked a direct carrier move from LA to Seattle with a signed binding flat-rate contract. The contract explicitly listed the partial packing services I requested would cost a fixed, pre-specified amount, and there would be "no ballpark estimates or hourly rates." As soon as the truck was completely loaded, however, this company pulled a classic bait-and-switch, inflating my bill by ~$800 and claiming packing was always intended to be billed at a separate hourly rate. The dispatcher, JJ, who of course had been perfectly charming during the initial intake weeks prior, *aggressively* gaslit me over the phone and tried to pressure me into a verbal compromise to "meet him in the middle," instantly revealing to me just how heartless this company truly was. I refused to back down. I got off the phone, triple-checked my records for my own sanity, demanded in writing that they preserve their recorded phone lines, and sent corporate written proof of their own contract. Management quietly changed my online portal on the backend to remove the fraudulent fees right before delivery, but of course that was not the end of it. At the truck in Seattle, they *still* forced an overcharge by refusing to honor their written 3% cash discount policy, which I immediately protested via text and email with the corporate office, and I have not yet received a satisfactory response. My honest evaluation as a consumer forced to become educated in a very short window of time? This is a PREDATORY company clearly counting on customers being too exhausted and stressed on moving day to fight back. And while the actual movers, the physical laborers, were perfectly adequate and almost certainly did not play any role in the illegal and unethical practices I have described, I have officially filed formal fraud complaints with the Federal FMCSA and the Washington UTC because, unfortunately, that is the level of involvement it takes to instigate meaningful outcomes. At any rate, ALWAYS keep your receipts with detailed notes and AVOID this predatory company if you possibly can. I thought I could trust them, but I was woefully wrong.

    Extra Space Storage - selfstorage - Updated May 2026

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