The facility is very clean and there is a staff member onsite…read more These are extremely honest people who go out of their way to accommodate your needs. I was with another storage company where it was filthy, no one onsite, broken elevators and no carts. State Route Storage is a refreshing change. You can't go wrong with them.

Friendly staff, clean facility, temperature controlled.. We keep over 400 flags with flagpoles…read morethere from Fort Square in Quincy. Had a problem getting into the building, called the phone number and a manager was there within 15 minutes to let me in

Isai was really kind , helpful . He walked me through every step and walked me through the units…read moremake sure I don't get lost, and to the process since it was my first time doing it. He even catch a mistake on my account and promptly corrected it. It was a must for me ,making sure I leave him a review. Good job to Isai , He deserves a raise.

if I could give zero stars, I would. Stay away from extra space storage in Tewksbury, Mass!!!! I…read morewas paying $177 per month for10x15 storage unit. They hiked up the price to $277 per month. Yet today, October 1, 2025 when I called the storage unit facility the person answering the phone had a major attitude was putting words in my mouth by saying I called him incompetent which by the way I never did. What pissed me off was the fact that he could not answer a simple question. And my question was why is it that when I just looked online at other storage facilities & even just now looking online at extra storage space website storage units that are bigger than mine were $100 less per month and even smaller units were under $100 a month so why was I being charged $277 per month???? he could not answer my question. Told me I would be getting a call back right away from one of his other associates..... which of course hasn't happened. I am filing a complaint with the Better Business Bureau regarding extra space storage unit in Tewksbury, MA.

I just moved out of my storage unit after 6+ years. At one time, I was using two units (and…read moreconsolidated to one) on the same floor. I've been on the 4th floor since I rented here. I've consistently found this to be an effortless storage facility. Plenty of 4-wheel dolleys, a large elevator, ample parking and ramp space, and generous lighting. In the 6+ years I stored books, music, a Cycle Shell, stereo gear, and more here, everything remained pristine. Highly Recommended!

Very helpful and thorough staff. The facility is clean and well maintained. I appreciate the help I…read morereceived in securing my unit and the invitation to reach out if I had any questions. Special shout out to Tim and Chris!!!

Find another place or Storage Company. #1 there's a guy that works there who have a power trip…read moreevery time #2 No notices on Rent going up you find out when they charge your card BUT the worst is my storage went up in rent x3 the normal rate which was supposed to be $110 a month and ended up paying $309 a month. That's ROBBING everyone there excuse was always "oh well rent goes up as we see how much occupancy we have left" smh They are friendly until the trial end period so make it a short stay or stop living to keep an eye out on how many vacancy is available and calling them each month. Search Extra Space Storage Reviews on google millions will show same story wish I had done that before now

Really disappointed. After a huge rent increase last month I just went to my unit and had a mouse…read morerun out of it. Some of my things are ruined and there are droppings everywhere. The office seemed completely unconcerned and just told me to call insurance.

I rented a 5×5 locker here last month for advertised price of $43/month. They wouldn't tell me how…read morelong that price would be in effect. Local office-no. Natl,-no. Regional-,no. Squirrelly people. 1st month cost $71 w admin fees. Now the second month is $47. Classic bait and switch. They won't tell me. Probably 4$ increments until $80/mo. Or more.

DO NOT USE THIS STORAGE UNIT. NOT CLIMATE CONTROLLED AS ADVERTISED. I had water damage on about 1/3…read moreof all of my items! Also paid for the insurance and that didn't do anything! They do not cover water damage or mold! Lost thousands of dollars in furniture and got nothing for it.....

Michael and the cubiq team were absolutely fabulous. Every dropoff and pickup was timely and…read moreseamless, and I SO appreciated their help in moving my things into a new apartment (with no elevator). Super friendly and amazingly efficient, will definitely be using Cubiq again next time!

From Ian in customer service who helped us schedule drop off and pick up to Micheal the owner who…read morepersonally made our move in dreams come true on an impossibly tight schedule. I strongly recommend this business. They made the usual hectic college move so easy and organized.

Horrible ! DO NOT RENT A STORAGE SPACE HERE!! Unethical unprofessional disrespectful . Imposes…read moreunfair unethical foreclosure fees for customers who bank acct was hacked. Terible Tom on site manager. disrespectful to customers. Charges $20 for a lock. Unethically raises rates on a $23 5x 5 unit to $95. Worst company ever. AVOID!!!

Nice friendly staff, accommodated my storage needs and online price on the spot. A lot of bays for…read moretruck which works perfectly for me as I have ton of heavy stuff. Good convenient location. Recommend!

This isn't a 1 star review. It's a -1star review. They are definitely in the sub club. Starting…read morefrom day one there were problems. I made an appointment online to view a unit. When I arrived the door was locked. So I called and received no answer. I then called the main number and all they could tell me is that someone was there, somewhere. So after almost an hour an employee came and unlocked the door to show us the unit. The unit was the size I was looking for and it was easily accessible on the first floor. I agreed to take the unit. Almost every time I went to use the storage I could not find a dolly to use. They only had 2 and no one ever returns them. So they aren't any help but they are somewhere in the building like the employees. One day I received a call from my wife while she was in the unit. She was disgusted. There were rat turds inside of our storage unit. We had all brand new furniture in there and it wasn't there for the rats to enjoy. My wife told the employee on-site and they told her that they will give her some Rat Poison to put in the unit. SMH. We were on vacation the following week so there wasn't much we could do at the time. A few days into our vacation I received an email stating that the rental fee for my unit was being adjusted from $212 to $310. I guess it was being adjusted due to the higher than quoted rat occupancy. The day I returned from vacation I went to another storage facility and signed a lease agreement and went to Prime to give them my notice... Stay away, far far away!

Do Not Rent Storage here, there are much better options. They quoted me a rate, then "oh by the…read moreway" you have to have insurance which adds a chunk to the real rate. Then after a couple months you find out the rate was a tickler rate and the "real" rate is 50% higher after you have moved all your stuff in and are stuck. There was water intrusion pooling in my unit the first month and water elsewhere in the building after every major storm. It is "climate controlled" but not water entry controlled. The entry to my area of the building was filthy and never cleaned. I tried to clarify something in the contract and was told not to worry about my concern (but they would not put anything in writing). All this in 3 months. I sucked it up and hauled all my stuff to another place. Don't make the same mistake.

How can you provide a paying customer with a vehicle with check engine lights on? Try the west…read moreroxbury location for better quality vehicles and more options

showed up at 9am to pick up our u-haul and waited 20 minutes after the store was supposed to be…read moreopen for someone to show up

Amazing service from start to end. Very professional, organized and quick. Would definitely…read morerecommend them.

Our Exela moving team was super professional and took great care with our items. They made our…read moremoving day far less stressful for us. Highly recommend them!!!