I had the rudest retail experiences at this location. An employee named Bobby spoke to me in a…read moreway that I found unnecessarily hostile, and the interaction escalated to the point where he yelled at me and told me to leave the store. The experience left me shaken for the rest of the afternoon. After reading other reviews describing similar interactions, I was disappointed to see that my experience may not have been an isolated incident. I hope management takes customer concerns seriously and addresses how customers are treated

Hostile Staff & Terrible Customer Service…read more Avoid this location if you expect standard retail service. I walked in to make a quick one-page copy, and when I went to the register to pay, the associate (Bobby) deliberately walked away from the counter into the back room to avoid ringing me up. After leaving exact change and briefly returning to retrieve a forgotten USB drive, both associates aggressively confronted me, falsely claiming I was "banned" from the store--a complete lie out of nowhere. When questioned, Bobby simply taunted me repeatedly on my way out. Looking at other reviews here, it's clear Bobby's rudeness and unprovoked hostility are a ongoing trend for this location. Management needs to address the unprofessional behavior happening at this store. Taking my business elsewhere.

I had such a positive experience at Maui Pack and Ship in Kahului (415 Dairy Rd, Ste E)…read more After searching for weeks for an odd-shaped cylinder container to safely transport a piece of art, I was honestly close to giving up. A stranger suggested I try this place, and I'm so glad I did. Abel took the time to listen and creatively build a custom solution from materials he had on hand, even though they didn't carry exactly what I needed. When I offered to pay, he kindly declined, saying it was simply extra material he keeps for situations like this. I returned again for additional pieces, and he once more went above and beyond to make sure everything was secure. I later learned Abel is the owner, which made his generosity and hands-on approach even more impressive. Because of his thoughtfulness and ingenuity, I traveled safely with my artwork just before my flight. If you value genuine customer service and someone who truly cares about helping you find a solution, this is the place to go. Highly recommend. -- Charlotte

I had delicate items shipped from Maui to Arizona. They did an excellent job packing and shipping…read moreto me. I highly recommend them!! It is locally owned and operated! You will love the Aloha spirit!

I was this teams last move of the day. Ka'u & Dan still showed up with plenty of energy and smiling…read morefaces. I instantly noticed Ka'u's quality to attention and making sure the job was done correctly, demonstrating supervisor qualities. Both Ka'u and Dan showed professionalism & personalization while efficiently moving my belongings. The speed at which they moved my items made it much cheaper than the quote. Being a manager in customer service I immediately recognized this team's value and would hire them in an instant. Thank you guys for making my move 10x easier!

I moved back to Maui from Oahu in April and Ka'u and Michael were fantastic! They picked up my…read morebelongings from the shipping container at the harbor and were communicative about arrival time. It had just rained Ka'u suggested putting down cardboard so mud wasn't tracked into my home. Ka'u showed real leadership qualities, and was kind, thoughtful, and very helpful. They even put my bed frame back together for me. Overall, excellent team and very professional!! I would recommend Wailea movers to anyone, and specifically ask for Ka'u, he's a gem!!

Love this entire team Tawny is always cheerful, brilliant and friendly…read more We have been using KMSS for nearly three years. We recommend this facility as your number one pick cus they are always willing to help you get into the right size storage space at a fair price and with a smile! We are forever grateful we have our relationship with them and we're sure you will too! Signed M&M

I have a storage at this facility and the staff is always very kind. I actually spilt beads in the…read morehallway and they lent me a broom and dustpan to sweep it up. An employee actually came out to help as well which wasn't necessary but I thought that was nice. 10/10 would rent again.

Our nonprofit has been using Paradise Self Storage for a long time and we have been really pleased…read more The facility is clean and well lit, the manager is helpful, and there are always carts available. One other benefit is that the elevators are clean and don't have an offensive order like others I have encountered. I highly recommend this convenient facility, right across from Target in Kahului.

Friendly, Convenient, Clean and Safe - this is THE PLACE to trust with your "extra stuff". The…read morestaff are welcoming and helpful. The location is central and easy to access. The space is clean, well-maintained, well-lit. And, especially as a female who comes and goes alone, I feel safe. Highly recommend!!

Ryan and the team at You First Movers absolutely saved us!…read more We had hired another moving company that never showed up on the day they were supposed to move us, leaving us in a really stressful situation and facing potential extra charges on our POD. While trying to figure out what to do, we happened to see Ryan and his crew moving someone else nearby. They looked professional, organized, and efficient, so we decided to give them a call. Thankfully, they had a cancellation and were able to fit us in just two days later. From the moment I spoke with Ryan, he was friendly, responsive, and genuinely wanted to help. On moving day, the entire crew was on time, worked hard, and handled our belongings with care. They turned what could have been a terrible experience into a smooth and stress-free move. If you're looking for a dependable, professional moving company on Maui, I highly recommend You First Movers. We're so grateful they came through for us when another company let us down. Mahalo, Ryan and team!

Everyone hates moving: it's a ton of work, time, expense, and stress. I've moved my fair share of…read moretimes as an adult, and I've dealt with a lot of moving companies, most of which were so-so. It's a rare delight to find one as responsive and competent as these guys, who handled my recent local move with professionalism, obvious expertise, great service, and zero drama--also zero damage to any of my stuff! They take care of disassembly/reassembly of items as needed, and will make sure you're happy with where all your furniture is located before they leave. They handle all sorts of moves, and can do packing etc if needed. The guys are friendly, accommodating, and overall a joy to work with. Great value for the money. Highly recommend!

I cannot say enough about Jacob and his crew. They were absolutely amazing. From punctuality in…read moretheir quote and responses to showing up on time and turning what would have been a stressful local move and addressing our concerns to completing a job sooner than expected. We will definitely be using them again. Thank you so very much Jacob.

We absolutely would work with and recommend this team again. They were so responsive, respectful,…read moreand incredibly hard working! Outstanding service and attitudes! Great communication, arrived on time, treated our home and items with great care. Quality people and quality work. You won't go wrong with this crew.

Great experience from start to finish... First time using a storage area and couldn't be happier!…read moreMahalo!

Easy. Good location for quick trips to grab items. Helpful staff and a secure property.read more

maui movers is a great reliable company with some great workers…read more they have a big truck with a lift. i recommend this company, just make sure that you understand that the estimate will probably be higher. other than that, you should book this company asap. thank you

Amazing. Truly amazing service, work ethic , pleasant, sweet people. Sherman owns the company. I…read morecalled got a great rate and details on helping me pack my studio and move from Lahaina to Kihei They did an awesome job!! As quick as they could!! A really nice attitude and I felt relieved that I picked them. They had been referred to me from Kalama Heights and again they were right!! Nice people and hard work!! Thanks again to Sherman and his gang!! Susan Flaherty