Amanda was extremely helpful during my visit. She was out in the RV storage area, making sure…read moreeverything looked good and well-kept. Her attentiveness and professionalism gave me confidence that my vehicle is in good hands.

Tired of the every increasing process and the UNSAFE CONDITIONS! I accidently left my phone & car…read morekeys in unit. Realize it when I was at my car. Unfortunately, I couldn't remember my door access code, so went to office. Nobody there. 3 people called the "office" ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​number for help ​​​& all we got was voicemail. The "call" button on ALL of the access​ boxes ARE DISABLED. So imagine if there was a major emergency & you didn't have your phone. THERE'S NO WAY TO CONTACT ANYONE. No 911, no office NOTHING, THERE IS NO EMERGENCY CALL BOX. ​​​​​​​Oh and the doors are trashed. One for had been broken for over 1 yr and ​​​​​​​​in 100+degree heat, you'll burn your hands trying to open them. Go somewhere else if you value your valuables ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

So far everything has been great. Ron was helpful in getting everything going. He explained…read moreeverything and answered all of my questions regarding the facilities and what to expect w/r/t billing and paperwork. He was a genuinely helpful guy. The process was quick and painless. Overall, a pleasant experience. I look forward to storing my things here for quite a while.

After having a unit here for about four years, I can't say enough good things about this facility…read moreand it's staff. It's clean and secure with full time on site management, and Ron and the rest of the staff treated me like gold every time I saw them. If you're looking for a safe storage unit that values you as more than just another customer then I highly recommend this business.

Loretta was so friendly and helpful! The unit was clean and secure! I would recommend this place to…read moreanyone needing to store their things.

We just rented a unit yesterday so this is about our experience with sign up…read more We got in a little after 5pm. So happy they were open till 6. We worked with Felicia, who is absolutely wonderful! She explained all the different units we asked for pricing on (3)... which she provided and gave us all the details on specials as well. We went and looked at the different units and she was just great to converse with. We actually had a lot of fun with her just picking out a unit. Sign up was quick, she provided all the details and information up front, nothing hidden. We really appreciated Felicia and her help.

I was looking for bigger storage than the one I had at extra space storage, so I shopped around for…read morenearby storage units that are high quality, but not so expensive. I found this place after looking at different places prices online. I came to check out the storage units to see which size was good for me and Eric helped me out a lot. He was very friendly and helpful. The storage units look very nice and a lot better than the ones at extra storage. They have metal walls with a light up top. My previous storage unit had unfinished wooden walls that was overpriced. This is a good place to store your stuff at. It's also hidden in plain sight which means less people are likely to try breaking in since its not noticeable.

AVOID RENTING HERE!! Renting at Cube Smart is the old bait…read moreand switch. They will charge you a lower rate to move in and within a few months they raise the rent by 20% or more! In one year, my rent was raised $125. This is unjustified! In addition, this facility is LITERALLY a homeless camp, so you can anticipate break-in of your unit due to the sketchy characters lingering around and doing drugs on-site. Despite the rules indicating that units are prohibited to be used as residences, the manager turns a blind eye to the activities. You cannot even utilize the restroom at the facility if you arrive at the facility at 6am, until the office opens and unlocks it because the homeless that live there will either sleep in the restroom or mess it up (bathing, etc).

So far so good, just signed up today, Darrin and Elvi very friendly, Elizabeth at answering service…read morewas very helpful

So here's the story, ready? Lol Wife and I made a…read morereservation with U-Haul for a 26ft truck. Needless to say they said we can't promise you we'll have it at the location selected nor guarantee we'd get the truck we reserved. Then changed locations in us 3 times. So I called Penske to get a quote. Not only did we get a great deal that saved us like $200! So my pick up location was Golden State storage off S Grand Canyon. Walked in and was greeted right away, even by their cute little pup lol. Darin made the process simple and was in and out. Showed me how to use everything as it was a new model of truck. Returned the truck the next day and was late by 7 mins! Penske charged me for another day and another day of insurance!! Darin called right away and got it all waived. Great going beyond for a customer. So if your in the southwest area, I highly recommend this pick up location and use Penske!! The storage facilities looked very clean and up to date as well. Thanks Darin!

Easy and quick to sign up…read more For sure to recommend this company. Thank you Thomas S. for the help.

Jeanette was amazing. Went to see her for pricing on a 10x15 drive up and she was extremely helpful…read moreand we did get a unit from her. She was great !!!!

Prices continue to climb. And my stuff in storage got all dusty and dirty. Everything must be…read morecovered completely or it will get ruined. That said, if you cover your stuff and you are good with prices.....the staff was always friendly, and the gates were open during convenient hours 7am-9pm.

Tyler was very informative, thorough and patient! He made me feel my belongings are safe at this…read morelocation.

Tracie was so professional and so nice when i first came wakking into the store. Im not used to…read moredriving a big truck and she helped me calm my nerves down. I ended up parking the truck to the far back (when she said front), but still was so patient with me. Thats when Ed and inspected the truck and told me I need a little more gas. They both were very friendly and patient. I will definitely be going there again when I need a moving truck. Tracie and Ed deserve a raise!

This is a BUYER BEWARE warning, as my issues with this location have to do with the raising of…read morerates, and not the service or staff. I moved in last December(2024) and acquired a 5'x10' unit, which wasn't the best price, but this location is within 5 minutes from my current home. When I was moving in I ran in to a nice guy in the elevator who was moving out and warned me that day, how this location will raise rates without much warning. He was moving out as he refused to pay the higher rates, as he had just recently moved in, and they had already raised his rates. I was moving in that day, and well, not much I could have done either way, but in due time, my rates did in fact go up with a 1 month warning, due to higher cost the facility had to now pay was the excuse given. I rent a small space, that I didn't enter or touch in almost 6 months, so not really sure what cost there was that justified $20 more per month(when there were tons of deals offered for new units online), but there it was. I planned to move out sooner, but had an emergency home repair that delayed it a few months, but I have now moved out. I had a unit ages ago at another storage place, and I was there several years with maybe one $5 increase, maybe? And let me say, the staff here was great, always friendly, other people who had units were always pleasant(helped out, held doors, elevator, etc.), the building was always clean, overall a nice place. But when you raise rates knowing most people have few other options in the moment, I find that disgusting. I was very fortunate in that I'm going through a divorce, and my wife moved out abruptly, so that gave me storage space in my garage I didn't have before. For many people in between homes, cities, or even jobs may not have an option of moving elsewhere, or the money to even do so. Giving a 1 month notice on raising rates, when you haven't been there a year, is just taking advantage of people in possible bad life situations. I don't know if places offer contracts that they won't raise rates for a specific period, but if they exist, I would suggest a place like that over this Storage One. What was to stop them from raising my rates again in 3 months, or 6 months? Nothing, as it is left to the powers that be, and if they want and need more money because they can there isn't much you can do. Sadly, this is the world we now live in, and really the only thing I can do as an individual is to warn others. So, consider yourselves warned, and I hope this helps someone not get in to a situation, that they can't easily get out of.