I have had a lot of storage units but this location is definitely number 1 in my book! Delicia who…read moreis the manager of the property. She is AMAZING. Kind, friendly and has great customer service skills that most companies lack! Soon as you walk in not only are you greeted by a friendly staff member but you are also greeted with some amazing fragrance. The place smells GREAT! ITS CLEAN AND ITS RAN PROFESSIONALLY. THANK YOU.

Great customer service. The best of the chain. Good job! Will use them again for sure.read more

The staff is outstanding they are really personal and are welcoming. Not to mention that they have…read morereally fair prices. In comparisons to the other facilities within the area. The times that I have requested services they address them immediately.

Westchester Self Storage has provided me with excellent service over the years. I want particularly…read morecompliment Miguel. Miguel knows this place like the back of his hand and is always very friendly and courteous. He truly cares about the customers and makes you feel welcome. In my many years of working with Westchester Self Storage, they have always answered my question/emails, and pay attention to the little details. Like for example. I rented a van today and Miguel made sure I got the one that was closest to my locker. So nice that he thinks of little things like this but it's not such a "little thing" when something like this prevents having to carry heavy boxes an extra few feet! Thanks Miguel! :-) Just one of the reasons I like this place. I'd totally recommend Westchester Self Storage and also this branch of U-Haul. Both good companies.

Easy setup, clean, fairly priced, secure, great service, in and out! Needed a storage unit in a…read morepinch and found Crenshaw Self Storage, was very pleased with the location and the service received from the manager (Rachanna), she took us to multiple units so that we could make up our mind. Extremely fair, kind, and professional.

Kari Browder, Store Manager, was helpful and understanding when I called today to inform her that…read morefraudulent activity appeared on my credit card today, and that I needed to wait for my new credit card before I could pay my storage monthly rent. Kari was professional and courteous, ad if I was speaking to my sister. The customer service at Crenshaw Self Storage is excellent. Thank you. - Andrew Jay Gross

This review is for Jenell, who was incredibly helpful and went above and beyond to make sure my…read moremoving day went smoothly. I ran into an issue with the DMV and only had an interim paper version of my driver's license, which made things a bit complicated. Jenell handled it with a great attitude and walked me through what I needed to do so I could finalize everything and pick up my truck and moving supplies. I was pretty frustrated that morning due to things outside of both my control and U-Haul's, but Jenell completely turned the situation around. She was friendly, respectful, and genuinely focused on helping me find a solution. She's a great representative for the company and definitely deserves recognition for her effort--whether that's a shoutout, bonus, or raise.

Amazing experience they're so nice! Janelle got me a van even when they initially didn't have it.read more

If you want to get to robbed This is the perfect soot for you! Haven't had my space for less than a…read moremonth and already several attempts to break into unit. Guessing they have cameras to monitor as you would assume this is a safe way to store but they don't give a crap no manager no one to address it ...,Run don't walk !!

Well it's clean. But that's it…read more The staff are rude. The first day after not getting any help to find my unit I left at 5:01pm - one minute late - and got an email about that. Then they billed me for the whole month instead of the $1 as promised. And now I can't get up to my unit because the elevator is put of service and the property manager isn't picking up the phone to help me.

I want to say how incredibly grateful I am for Ejonee and her team. I don't write a lot of reviews…read morebecause there aren't a lot of places that'll give you great service. I was very surprised to find the hidden gem and use it for my work. Their customer service and the way they go above and beyond is so heartwarming. I wish I lived closer this location. I'd get my own storage. Seriously though, if you're looking for a place, definitely stop by here because it's not just about the location it's about who is taking care of you and your things that's important. I wish all storage places were like this one.

Easy access and prices are better than other options. It's a good option for having too much stuff.read more

What is going on with prices!? This is a freaking JOKE. Self-storage has LITTLE overhead costs, and…read moreyou are bleeding paying for a box of space! OVER $200 a month for a 10x10!?!? It makes more sense to pay that towards rent to move into a bigger apartment! What happened to reasonable prices? A 10x10 should cost around $60 a month. I cannot believe people are actually paying these prices.... use that money to move into a bigger home or buy a shed at Home Depot (for those who own houses). This is a bloody joke. If these places are really getting away with these insane prices, it is because people are willing to pay for it... guys, use the money towards renting a bigger place with storage.

They NEED a bathroom on every floor Warn about 26 ft…read moretrucks entry Too narrow lanes for a 66 year old woman to maneuver over head beware! There is no elevator Not for big Jobs as far as maneuvering . First month deal is NOT a deal ! Don't stay past 6pm or you will be charged $25 every 15 minutes I'm getting out of here as soon as possible . # Deal no Deal !!! Space smaller than I had 10 by 20 not able to store my things the same wound up getting another space to accomadate my original move . They went up on bill $40 before 6 months not even a year and first month was not free so I wound up paying more than I bargained for in the long run too soon. Don't bother asking Manager or supervisor to have compassion They will tell you sorry Charlie and tell you the staff are kids who must leave on time to catch the bus as reason they charge $25 every 15 mins you delay . READ the FINE PRINT !! Don't just sign I'm trying to beat the clock and GET OUT !!!! ASAAP ! Nice on the outside clean on the inside but don't look for any flex on their contract . Just sign shut up and pay !!! Pay pay ...

They are great keep stuff safe and very nice sweet couple that owns it. I would recommend them over…read moreany other storage in the area. Used them for years when I lived in Mdr.

After booking a unit at Stor-It Self Storage, we called the listed number (+1 (949) 241-1373) to…read morerequest gate access. From the moment the call was answered, I was met with an extremely rude and hostile individual named Ray. He immediately spoke in an aggressive tone and threatened to evict us despite the fact that our unit had already been paid for, and also threatened to call the police. On the first day, we asked for his full name for proper identification. He refused to provide his last name and only stated "Ray." During the same interaction, after refusing to give his last name, he hung up on my partner and then blocked his number, which was extremely unprofessional and alarming. The following day, I called back and was able to get through, and the same disrespectful behavior continued. My partner's number remained blocked, which made the situation feel deliberately unprofessional and discriminatory rather than a normal customer service interaction. This experience was extremely upsetting and stressful during what should have been a straightforward moving process. Instead of receiving assistance, we were met with hostility, threats, and a complete lack of accountability or professionalism. There was no option for escalation, no willingness to provide proper identification, and no basic customer service standards followed. I have never experienced anything like this in any service setting, and it reflects very poorly on the facility as a whole.