I stored my car with Storage sense for the winter. It was a small space, but luckily, an even…read moresmaller car. Storage sense's monthly price was at least $100/month less than anywhere close. But what really made this place special is its assistant manager, Aspen Rose. Not only did he go out of his way to make the entire process simple, but he helped me get the measurements right beforehand, and get the car squeezed into a snug space. Registration and checking were quick and painless. Likewise, retrieving the car and closing out the account were quick and painless. And it was great to greet Aspen again. He and storage sense are what all service business should strive for.

Buyer Beware! Since they've changed management, my items in…read moremy storage unit have come up missing. I DO NOT recommend using this business.

Great people and great customer service! I'd recommend them to anyone body in a heartbeat!read more

I have been a customer for many years. Joanna Cabanilla is the best manager I have come across at…read moreExtra Storage Space. Personable, supportive and really positive. Initially, I was apprehensive leaving my name and unit number because of the previous manager. However, as soon as I spoke with Joanna-- the new manager, my nerves calmed down. Joanna needs to be the person who trains other managers and assistant managers. I have had multiple units at Extra Storage and other companies. Hands down, Joanna is the best manager. Thank you for your support. I truly appreciate your professionalism and support.

Timothy, a well mannered young man, was fantastic: informative, helpful, and knowledgeable. He…read moreassisted me with my unit rental from start to finish. The property was very well kept and the A/C was blowing when we viewed available units. The covered carport for loading and unloading is a great feature, and I like the security of the facility. The only negative i experienced was heresay from another tenant who stated he was moving out of his unit because ever since the new manager started working there, he has checked on his unit to find 90 degree temperatures in and around his "climate controlled" storage unit. And he wasn't happy about that. Max temp is supposed to be 80 at this facility. Temps were good when I was there.

Met with Jessica. She was very informative regarding the rates and the units available…read more Mini Price Storage doesn't change their monthly rates every three months like the other companies - they also have a moving truck to use free of charge (ONE TIME ONLY use) clean easy to access and nice customer service. I would totally recommend this company for your storage needs

Everything is nice and good to rent with. But my problem lies on their communications. If you want…read moreto down grade your storage like mine, that has less items on it, they would say they will contact you when there's an opening, But they never did, I went inside and asked, they said they have one yesterday but a person looking for one came in to rent. So we gave it to that person. So basically what they say they would do is not very trust worthy. Promises are meant to be broken for them. Money is more important. Not your trust.

5 stars for the awesome onsite manager, and 2 stars for the unscrupulous, shyster of a company. The…read moremanager is professional, courteous, and patient which is noteworthy because his job can't be easy. The company over all is not the best. It's a money grab for them; service of any kind factors in little if at all with them, the payment app doesn't work, requiring you to use a AI service by phone which charges $1.95 to process your payment. This is not ethical. Their lack of competitive pricing evidences motive. Good thing the onsite manager provides a quality, customer experience and keeps the place is clean, and well maintained. The gate was broken each time I visited, but his job is to report it to the An unethical, unscrupulous owners who do nothing to remedy. I CANNOT RECOMMEND and WILL NOT USE AGAIN.

My unit was not cleaned out properly when I moved in on a Saturday. Unfortunately, the office is…read moreclosed on weekends so my issue didn't get addressed until the following Monday. The staff was very apologetic and immediately transferred me to another unit, which was closer to the entrance. I did have to move my stuff from the old unit to the new unit. I got a really great deal on the rental so I am adding a star to my rating. Other companies were charging a lot more for the same size unit.

Rented me a unit that didn't actually exist. When I requested a refund because there was nothing to…read moremove into except more expensive units, they refused. The staff said most customers are forced to do a credit card chargeback, which is what I ended up doing too.

I continue to be impressed by Public Storage. Not only do I have a quality, clean, accessible unit,…read morebut when I tried to eliminate the insurance option (as I found a better offer) it was completely painless. I may be new to the off-site storage option, but now I am certainly a Public Storage fan.

Amazing. I have never used one of these, and I honestly thought the process would be long, but I…read morewas able to rent a storage in less than 10 mimutes. Everything was self explanatory and easy. The price is amazing, no complains.

Literally the worst company I've ever encountered! I have…read morebeen unable to access my storage for days, even though I've paid my bill for the month. This company provided me with lock and for some reason it got stuck and wouldn't open. I told by the person working that he would get someone to cut the lock asap. It's been 4 days and the lock still hasn't been cut. I was trying to move out at the end of this month, but it is obvious that this company is waiting to cut the lock for the beginning of the month so they can get more money out of me. I even call customer service and was very unsatisfied with their professionalism. The person explained only one person cuts the locks and that they're busy, and that I'm still expected to pay rent on a storage unit I haven't been able to access. This is absurd. If you can, avoid this toxic company like the plague!!!

Temperatures in the "climate controlled" units are not kept at proper levels!…read more We have three storage units at the Sunnygate location and pay approximately $450 a month for climate controlled storage that is hot, humid and miserable! It is July in MANASSAS VA. We have had recent temperatures hovering around 100°. The temperature inside our climate controlled storage units should be bearable. However, the multiple containers of Damp-rid we have in each of our units continue to be FILLED with water from the extreme humidity inside the "climate controlled" storage units. We were inside the building for less than 10 minutes last evening sweating profusely from the miserable temperatures, while adding replacement damp rid products to our units! This is totally unacceptable and a repetitive issue with this location. This happened last year, and was reported to management without a resolution. We are adding Damp-rid every 15 to 30 days while paying... $5,400 a year for "three" climate controlled units at this location! Where is the climate control? We have also reached out to Customer Service and are revisiting our choice of companies to use for our storage needs. Why is this a recurring problem at this location? We have not been notified that there is a mechanical issue that occurs each year. We have not been financially compensated for the lack of temperature regulation for which we are paying. CubeSmart why are you not providing what customers are purchasing?

Never again! RATS completely destroyed our large plastic bins and clothing inside, along with…read morewooden items we had. Rat ur and feces were all over the unit and all over our stuff. Update- I emailed as requested with zero response. Do Not Use, unless of course you want your stuff ruined.

Best customer service ever , Carrie was extremely helpful ,…read moreshe answer all my questions

Very nice, professional, clean, and affordable. Speak to Brian. The locks are pricey at $20 so go…read moreto Walmart first but other than that this place is very nice.

I have used this company for my past two moves, the cost has been unbeatable, they work quickly,…read moreand they are so professional, and kind. Will definitely use again for my next move!

The movers were very nice people but are not professional and are not experts. The one mover said…read morethis is the second gun safe they have ever moved. The owner, Shawn, hung up on me twice when I called to ask where the movers were because they were close to 2 hours late. I was told they would be there at 8 and they showed up at 9:45. They completely tore up my yard, flipped the safe on every side and left major scratches and dents on the safe. At time of scheduling I explained the terrain, the steepness of the yard, etc and the three movers showed up clueless. They said the fourth mover called out so they only had 3. I tried calling it off and the mover called his boss who told him to get it done. I told him i wasn't going to pay if the safe is ruined and can't open and the owner told me to "sue him". Whatever you do, do not use this company. Please see damage and text message trail between me and the owner. If i could leave zero stars it would be too many. Pitiful pitiful excuse for a business.