I'm having trouble finding the right words to describe our experience with Potomac Moving Company,…read morebut "amazing" and "game changers" come to mind. This was an interstate move (DC to PA) in less-than-ideal conditions (we had to move an adult family member out of the apartment). The crew, Roberto and Harry, were empathetic, caring, and incredibly efficient with packing, loading, and unloading the one-bedroom apartment. I spent the day worrying (needlessly) that the storage unit I had rented was too small. The crew fit all of the items neatly and safely into a 5x10' unit with room to spare. I've never seen anything like it. I also want to give kudos to the front office. They were the first company to respond to my inquiry, answered all of my questions patiently, and kept us informed about when the crew was arriving. The value that we received for the price was off the charts. Put Potomac Moving Company at the top of your list. I would not hesitate to call them again for a move if the need arose.

PMC was invaluable for my move from one Arlington neighborhood to another. They worked hard, were…read moreprofessional and took good care of our belongings. Roberto was our crew lead and he was a great communicator and team leader. I was so comforted by their approach and impressed by their focus. I would recommend them without hesitation and will gladly call them on future moves. Andy M. Arlington, VA

I usually refrain from writing negative comments unless it's really bad, but I think certain…read moreelements are worth highlighting . Draw your own conclusion. 1. First, with a positive, the follow up and customer service is great. It has to be, due to the following comments listed. 2. Moved a 1 bedroom apt( bedframe , mattress, dresser , 2 TVs , and a sofa), and it took 5 hours , with a locked elevator , in the same building, separated by 2 floors.Everything additional was boxed or bagged. No loose items. 3. They attempted to change the charges the day of the move , even though we had confirmed less than 24 hours prior. Claimed the 3rd person Was due to their double booking, snow , etc . And the additional man would speed up the process . Did i mention this simple 1 bedroom move took 5 hours for an in building, one bedroom transfer? Does that seem expedited ? Everything was a group effort, and teaching moment. this slowed the move down. For example, it Took 20 minutes of discussion to figure out how to disassemble a bed frame efficiently . Constantly going back and forth to the moving truck on the clock ( for what idk ) . If not watched , disappearing for 15-20 minutes at a time . 4. I was advised that I could leave my dresser items in the drawers, and they could move them efficiently. I now have to find someone to take my dresser apart, due to items some how making their way to inside unreachable areas insiders dresser. 5. I have to find someone to reassemble my sofa. They didn't put it back together. 6. You're charged 30 minutes to and from . So, you owe an hour before they start . They didn't have to leave the property, but charged me fuel . How do you charge someone fuel, and time for arrival, and departure ? Seems like the rate is only labor . You're also charged for any items used to rap to transport furniture . The intimation that they try to give you when you book is that is inclusionary. 7. With a discount, A DISCOUNT, this move cost me $1,000. Between the random 3rd man up charge , wrapping items for the large furniture , fuel charge , insurance that they make you cover that they don't disclose until the last minute that is almost $200 additional ... 8. Moved my items into the hallway, and left them there unattended while moving. 9. Even if you pay by phone, they want you to write your credit card information on a random piece of paper. It's a hard NO, for me. Yes, I signed, and let them go about their business. It's exhausting to keep debating obvious discrepancies, and hidden fees during a move which is a top 3 stressor in general. Just .... Don't . Use someone else .

Moving company: All My Sons Moving & Storage 7642 Dynatech…read moreCt, Springfield, VA 22153 804-315-3030 Manager: Rusty On Wednesday morning at approximately 8:04 AM, I contacted All My Sons Moving & Storage to ask questions regarding their moving services in order to determine whether I wanted to move forward with using their company. Unfortunately, my experience with both the employee and management was extremely disappointing and unprofessional. The employee I spoke with, Laura, appeared to lack the necessary knowledge and understanding of the company's services and pricing structure. During the call, I asked whether there would be any taxes or additional fees beyond the quoted flat rate. Laura responded by saying, "From what I have been told... no." I explained that I needed a clear and definitive answer and requested that, if she was unsure, she transfer me to someone who could provide accurate information. Laura placed me on hold and later returned to the call still unable to provide a direct or confident answer. I then expressed that her inability to answer basic questions made me feel as though she was not knowledgeable regarding her position. At that point, Laura became confrontational, spoke over me repeatedly, and insisted that she had already answered my question clearly and that she was fully capable of doing her job. Her tone and attitude became increasingly hostile and unprofessional. Due to her behavior, I stated that I no longer felt comfortable continuing the conversation with her and requested to speak with a manager. Instead of professionally transferring the call, Laura continued arguing with me. Roughly 15 minutes into the conversation, she then informed me that the call was being recorded. At no point at the beginning of the call was I advised that the conversation was being recorded, which I found highly concerning. I was eventually transferred to a manager named Rusty. Unfortunately, the interaction with management was no better. While attempting to explain my concerns, Rusty repeatedly interrupted me. When I asked if I could finish speaking, he responded, "Yes, if you would like," in a dismissive manner. After I explained the issues I experienced with Laura, Rusty stated that he "couldn't play sides" and would need to listen to the recording. I never asked him to take sides; my intention was simply to make management aware of the poor customer service experience so that no future customer would have to endure similar treatment. Rusty then stated that they "rarely receive complaints like this," implying that my concerns were unusual or questionable. I responded by saying that simply because complaints are rare does not mean poor treatment is impossible. Rusty accused me of misconstruing his words, which I was not doing. I was simply responding to his statement. He then claimed there appeared to be a "communication issue," when in reality the issue was the unwillingness of both the employee and management to acknowledge the unprofessional behavior and poor communication that occurred during the call. At that point, I informed Rusty that I felt the same confrontational attitude was being displayed by management and that I no longer felt comfortable trusting or spending my hard-earned money with the company. I then ended the call. Shortly after 9:00 AM, I received a voicemail from Rusty stating that he had reviewed the recorded call and believed the employee had answered my question. The voicemail entirely ignored the employee's inability to provide clear information, as well as the hostile and dismissive behavior displayed throughout the interaction. This experience was extremely disappointing and reflects a significant decline in customer service professionalism and accountability. As a hardworking United States Army Soldier, I dedicate my life to serving and protecting this country. I should not have to endure disrespect, hostility, or dismissive treatment simply for asking reasonable questions as a potential customer. I sincerely hope this matter is reviewed seriously so that future customers do not experience the same level of poor customer service and unprofessional conduct that I encountered.

Rental choices were decent, they had what we wanted…read more Rental was clean. Cab was in good shape. Attendant was a bit short with my wife when she came alone to pick up the rental pickup. When I came with her to return the rental the service was a bit cold but same guy didn't give attitude this time. (My wife is a sweetie and while she asks a lot of questions, she is so nice and doesn't deserve attitude)

They only had one representative who left and stepped out for nearly 15 minutes, several customers…read moreawaiting and then instructed to do a mobile App phone check in and it's 12:06 p.m. and still no call from CSR. Bad customer service and worst contact center support online team. And the worst part of it is that they had a pickup truck on their parking lot but it was down and unserviceable.

Was referred to All Awesome Movers on a Facebook group and Gina contacted me immediately after my…read moreinitial inquiry. She was professional, friendly, knowledgeable, and patient (I changed my destination address once lol). The price quoted was reasonable; I was offered 2 movers or 3 movers (different prices of course). I picked the 3 movers and I'm glad I did! The team showed up shortly after 8a (though to be fair the email said between 8 and 9a). They came with a 26 foot truck, shrink wrap, furniture blankets, tape, and bubble wrap. In all it took about 4 hours to move me from a 2nd floor 2 bedroom apartment to a 3rd floor 2 bedroom down the road. They really are workhorses - somehow they were all able to trek up and down the stairs repeatedly without seeming winded at all (which is incredible bc I went up and down the stairs without anything over 8 pounds yesterday probably 46 times and was EXHAUSTED). I'd highly recommend AAM for their care, expeditiousness, fair price, and friendly service!!

I hired this company to move a very large and heavy dining set and a server, as well as some other…read moreitems. The guys that came were very polite, but would have destroyed the server had I not intervened. The top of the server was a single piece of slate stone that was incredibly heavy. We initially thought that it was attached to the piece, but when it was tipped to put on a dolly the top started sliding. Despite the sliding, the movers tried to continue to put the piece on the dolly with the slate portion supporting the rest of the piece. I had to stop them, make them put the piece back on the floor, and move the slate piece separately. If they had continued, the slate would have cracked into pieces. They tried a second attempt at putting the piece on the dolly. The bottom of the piece had no cover, so the only thing that would have supported the piece on the dolly were drawers. I had to stop them again before the drawers were destroyed and the rest of the piece was damaged. I have no idea how they could not see that moving it the way they were attempting was not remotely possible. Then they tried a third time, with the back of the piece used as support. The back of the piece was a 1/4 inch thick piece of plywood, which would also have been destroyed had they continued. In the end I had to convince them to carry the piece to the truck by hand, which they did. Unloading was much easier and they handled it well. Again, the items were extremely heavy, they worked hard, and were very polite. But I would not trust them to do a move unless they were supervised for heavy or high value items.

Outstanding experience. Santos, Yoni, Dalton, Luis A, Luis B, John, and Ryan handled a complex and…read moreheavy-lift move that took two households both to storage and to a new home on the same day with zero breakage and an efficiency and above-and-beyond level of care that more than earned this review. I would absolutely use Two Men and a Truck's Manassas, VA and in particular, Santos and his team again in future. Great job. - Thank you, B. Baker

The positive about our move was that it happened same day, so no waiting for our things in…read morestorage/pods, but it definitely wasn't worth the $3k+ we paid them. You'd be better off moving your items yourself if you can and are able-bodied. They use a rented Penske van anyways. Sadly, my fiancé and I opted to use them since it was only us moving in such a short notice. My 55" television was smashed in the move (not sure if they were going to say anything, but it was the only one conveniently positioned backwards while my other televisions were not), my full length body mirror went mysteriously missing and I had to purchase another, and the miscommunication between the team of movers they sent was abysmal. I asked if they could move the big furniture down for us, to which one of the movers agreed, and the furniture still fit within the range quoted because we significantly downsized and tossed the bulk of the furniture before the movers arrived. He didn't communicate this with the rest of the team, because when i asked two more times to both him and the others on the team, no one knew what i was talking about. The claims team reimbursed us for the television, but for us to pay $3k+ to have our tv smashed and still have to move our items ourselves it just makes no sense.

BEWARE; this company is RACISIT. The owner never answered my calls before the move, they broke my…read moreitems & then gave racist remarks. Disgusting

David and his team are terrific. They're quick, thorough, and efficient. Couldn't be happier. I…read morestrongly recommend At-Less Moving!

Wow. Amazing. These are the BEST movers that I've ever used. Jose, Manuel, Alessandro(?) and crew…read morewere extremely FAST and EFFICIENT!! They didn't waste any time and communicated every step of the way. Frankly, they made the IMPOSSIBLE very possible. I am amazed at how efficient they are. Moving is a very stressful endeavor a month out just getting things ready and they made it seamless. Quick, efficient and under budget... yes, under my budget. I won't name names of other movers I've used and paid 30% more for less results. I have a 15 monitor work station that I am very hesitant about anyone touching let alone moving, but these guys handled it like a breeze, especially during a rainy day on top of everything else. I don't usually write reviews, but when a company EXCEEDS my expectations, it's a duty to let others KNOW. I would want the same as well, especially with so many moving companies out there and nightmare stories. These guys are LEGIT and DESERVE their reputation as a TOP PLAYER in the moving business. Sorry for the duplicate review, found my actual account lol.

We were moving within DC and I got quotes from Prince Movers, Mic's Moving, Bookstore Movers, and…read moreAll My Sons Moving. Prince Movers had the initial best rate and their hourly rate was great - far less than the other companies. Plus, they were able to move us on a Saturday. Our team was Carlos, Omar, Marvin, and Rafael. They showed up exactly on time, were polite, worked well together, and kept us fully informed of everything they were doing. One thing that was great is how they took time to prepare the home for the moving process, protecting floors, stairs, and other surfaces to make sure zero damage was done. Their wrapping of items was great - you can definitely tell that they care about protecting your items. Moving is always a pain, but Prince Movers and the team were awesome from the first quote to the final hand shakes with the team. I would recommend them to anybody and I will definitely use them again.

We used their service on Friday, October 24. I unfortunately didn't think to take any pictures…read more We moved from Woodbridge to colonial Beach. I cannot see enough how fantastic the was. From the very first phone call with David, I thought he was very helpful and patient and I didn't feel rushed in the phone call. The pricing was the best around. I had gotten other quotes from other moving companies.. And I thought it was a little outrageous the quotes I was given. This company was well priced. They arrived on time on the date of the month. And I was called about 20 minutes before arrival. It was three guys and one truck - we moved from a three level townhouse to a one floor house. In the morning, I did get them some coffee and donuts from Dunkin' Donuts Which they were very grateful for and surprised After a quick coffee break they got right to work Manuel, Elmer and Freddy are very nice gentlemen and hard workers. The move went smooth no issues nothing was broken or damaged I highly recommend this company and if I'm ever in need of moving company again, I would definitely give them a call

From the owner: Licensed & insured movers specializing in local, long-distance, and interstate moves. Professional…read morepacking, careful loading, and stress-free service. Call or text for a fast quote!

I originally rented a Uhaul from the Fairfax Boulevard location. Uhaul should consider cancelling…read moreits contract with this provider. The provider was absolutely unprofessional and led to costing me hundreds of additional dollars in my move, which is completely unacceptable. I had rented a uhaul, provided my credit card and the provider decided, without telling me he was going to rent my uhaul to someone else, that he was going to rent my reserved uhaul to another person. The provider had NO remorse for doing this to me. This happened on the DAY of my move. It led to me having to reserve a smaller truck, which meant I needed to do multiple trips, pay for many additional miles because the reservation location was farther away and cause me so much additional stress during a move that was already stressful during the holidays. In my opinion, Uhaul should reimburse me for the additional cost due to their providers bad judgement and inappropriate conduct.

Very poor customer service. Rude and short with customers. Trash was left in uhaul when received…read morethe keys. Get a uhaul from another location, this location is poor. I wish I could leave less than one star...