The two gentlemen that moved my items from my condo to a storage unit were extremely nice and very…read morepersonable, I had an issue with some damaged items scratched coffee table broken coffee table a recliner rocker also massaging heated chair they took apart and pulled out the electrical cord so now that does not work and that was brand new when they put it in there, when I originally hired them, I requested shrink wrap to be wrapped around my items. When they arrived at my house. I asked them about the shrink wrap. They said they didn't have any. They didn't wrap anything. I had to pull comforters and stuff out of my containers to put on top of wood because they were just putting wood on top of wood. That's what caused all the scratching. Some items were just thrown in the unit on top of each other. When I called the company to see if they were willing to replace the broken chair I told them they can even take this one. Just replace it with the a new one. I got one response from them and then they said they would call and they never called. The reason I hired them was because I am originally from Youngstown and I support all Youngstown companies businesses anything. But I am extremely disappointed in this. If you own a company, you should step up to the plate and replace broken items or at least contact a person back. If you're licensed and insured it would have been covered. Anyways, all I'm saying is if you want to be an owner step up to the plate and man up in contact the people that are trying to support you in your business.

Full Faith moved my daughter into her first home yesterday (7/7/24) and they were terrific. Zy and…read moreWonny were communicative, friendly, careful and very conscientious. Excellent experience!

Warning to anyone considering this moving company: BE CAUTIOUS…read more During my move, they damaged one of my matching light fixtures. The issue is that the fixtures are discontinued, so replacing only the broken one leaves me with mismatched lights and an incomplete set. Instead of taking responsibility for the full loss they caused, they only offered to replace the single broken fixture and refused to address the fact that the entire set is now affected. Accidents can happen in any move, but accountability matters. In my experience, this company was unwilling to make the situation right in a fair way and focused more on limiting their responsibility than resolving the damage they caused. If you use them, make sure you document everything and understand how they handle damage claims before trusting them with your belongings.

Boston and his guys at Steel Valley Moving are fantastic! We had A LOT to stuff to move - tons of…read moreboxes and bins, big furniture and we had a day between the pickup and the delivery. Boston handled it all like a Boss! At pickup and delivery, Boston conducted a briefing between himself, us and his crew so we were all on the same page and what the expectation was. Everyone was very kind and respectful and they handled our stuff with care. We are very thankful we found them and grateful for their kindness and professionalism. All the best guys!

These movers were excellent! Efficient, extremely careful of my walls and carpeting and gentlemen…read moreanswering all our questions. Great service!

The guys moved in our new washer and dryer carefully and with ease…read more They hooked up and tested everything. Also removed old appliances They were fast and very respectful through the whole process Much appreciated and great business practice!

When I asked Kelvin to move a Hamilton studio upright piano from Elyria to Euclid, Ohio ( a 30-mile…read moretrip) he gave me a very reasonable $350 quote. I hesitated a bit, thinking that maybe they would not have enough movers, so he then said he would be sure to have 4 men, but requested $400. That was still very reasonable, much less than other movers I called. He arrived a week later with the truck, 3 other men, many straps to keep the piano stable in the truck. What amazed me was that he then proceeded to wrap my 60-year old piano in plastic, further protecting it from damage. The men were super polite, and they made the transport within an hour, moving into my friend's home flawlessly. I highly recommend this outstanding team! Just one more item: I did prepare a written contract with the agreed-upon quote and delivery address. Kelvin gladly signed it, keeping his copy and returning mine. This gave me peace of mind that I might not have had otherwise when hiring someone I did not know. One other customer mentioned that she texted his quote to him to confirm the amount, so that is perhaps an easier method for confirming the price. Recommendation by Zandra Richardson, Elyria, Ohio

Great communication throughout the entire process. Arrived on time. Worked very hard, great service…read moreand value. Would definitely hire again.

After only 3 months they are raising my rate, and they don't honor your price. I was never told…read morethat when I rented it, they can increase your rent anytime they want to and that's not very professional. That's also very dishonest! Why would I want to be paying as much as my rent in my home for a small rental unit! Very dishonest and unprofessional! I will be taking my things to a reputable storage company, who isn't dishonest and wants to rob its customers! Disappointed that I have to go through all this if this company were honest and forth right in their agreement! Don't fall for their advertised specials, after a few months they will increase your rent and then you have to go through finding a new place and paying people to help you get your things moved! Sickening and disgusting! They should be ashamed of themselves for lying to customers! Save yourself a lot of time and trouble! This so called business is appalling! I won't ever rent from them again and I am going to find a decent, honest place that doesn't practice this kind of deception!

My family has been using this facility for several years now and I've never had any issues. The lot…read moreis well maintained and flexible hours for access. Ray is quite kind, helpful whenever we have questions.

I sold my home and was moving to an apartment. My move was set for 9 a.m. on a Friday. Got a call…read moresaying the 3 guys had all gotten sick and canceled my move that day, and guaranteed me they would be here Monday at 9 a.m. Got a call at 7 a.m. that the driver was sick and they couldn't do my move AGAIN. Said they could get me in on Wednesday. When I asked why they couldnt get me in Tuesday, and that I should have priority since they canceled me twice, she hung up on me.

I used Tri-County Moving Company and was very satisfied with their service!! The young men,…read moreincluding the driver, were very efficient, friendly and meticulous. I felt the price was more than reasonable and would recommend them without hesitation. KUDOS to Tri County!!!!

Guys were awesome. I would echo Daniel's review below. Clint and the guys busted their butts during…read moreour move. Our stuff was moved quickly and carefully. They definitely know what they are doing and I feel like we got an excellent value from a pricing standpoint. Also, our 3 year old wants more vegetables now, because when he asked 'why those guys were so strong' - they all told him because of all the veggies they eat. All around good, hard working guys.

Great experience; Clint and his team are awesome…read more A full quote was given to me up front with zero hidden fees and complete transparency, and the pricing was very fair. The day of the move, Clint and two movers arrived 15 minutes early to survey our old place, ask questions, and make note of what was and wasn't being moved. They moved our stuff quickly but carefully; they worked their asses off to make sure things were put in the right places and everything was handled with care. We were moving within the same city and the entire move was complete in three hours. Highly recommend!