I dropped off a packages that was overnight shipping, never left the store, its been in the store…read morein 3 days and they said they have no idea where it is.

My experience was excellent thanks to Miss Tori!…read more All staff were helping customers. I waited on my designated spot. There was a couple at the counter so I waited patiently. Another customer entered the building and Tori greeted him. I wasn't sure if she saw me behind the couple so I stepped around them and said I'm next and she gestured she saw my. When she helped email label to return an Amazon product and pointed to a printer and informed me my label would print there. While I was waiting she helped the man she greeted before assisting me. She scanned his phone and gave her a product. Once she was done my label had printer and she helped me. Tori was polite and courteous. She even explained she greet her customers when they enter and ask what service they needed and that she was going to assist me after her initial inquiry. She didn't have to explain her procedures to assist customers and if made me feel seen and heard. That I sincerely appreciated and with efficacy she took care of the customers all while be patient. This was my first visit to this location and whenever I have needs that can be assisted via UPS I'll definitely return. The store was clean and a bit smaller so prepare for social distancing options. Just a side note. Greetings are kind and professional. Just like Tori greets customers so should the other staff. Calling someone name out without a hello or I'll be right with you seems a bit obtuse. Customer service agents must understand they are agents of service to customer. Thanks Tori hopefully they'll emulate your customer service skill set.

Man With A Van has helped me with two moves, one in 2020 and another recently in March 2026. Both…read moretimes, the movers who have shown up have been professional and done a great job. With my first move in 2020, there was a bit of a scheduling issue, causing the movers to arrive later than originally scheduled and with a van rather than a truck (I had been told that it would be a truck in order to fit all of my belongings into one trip). Therefore, it ended up taking two trips. However, the owner made things right by only charging me the original rate for one trip. Mistakes happen and I'm fine with it, as long as the company owns up to it and makes it right. And there were no similar issues with my second move in 2026. The guys had furniture wrap and blankets to protect my belongings. During both moves, I did not find anything that was damaged at all. What more can you ask for!? I highly recommend Man With a Van! In fact, I'm likely going to use them again soon to help with some items that I will need to move into storage.

the absolute worst ! They went to the drop off location, not the pick up !! we lost our train 4…read moreexpensive tickets to the garbage and all out things packed ! unbelievable

Vasili and his team were great! They took great care to pack everything well and put things where…read morewe wanted them in the new house. would definitely recommend.

Ika Soso and Lui were on time, courteous, professional, and voiced no dissent when the old world…read moreheavy cherrywood furniture I had needed careful moving. They seemed as concerned about my stuff as I am. Corners were wrapped, clothing boxes and furniture moving feet were given free of charge, and the overall price was less than I had earmarked to spend. Good folk for a stress free move. I will definitely be using them again.

I hold great affection for Liberties Parcel. These eight years and more have I walked with them,…read moreand of this I can say with full heart: they are a most wonderful company of souls. If I enter their doors weighed down with sorrow, I depart with gladness upon my face. If I come in already joyful, that joy yet abides with me as I step back into the street. These good men are truly remarkable, an anchor both for me and for the parcels entrusted to their care. Ever do they go beyond what is asked, giving more than is required. They stand as a true likeness of Philadelphia's brotherly love. The finest of fellows, every one.

Absolutely exceptional service. Stu and Dan go above and beyond!!! They even gave me lunch place…read morerecommendations. Great guys!

Incredible lack of basic customer service. I had a return of an unused product and was denied the…read morerefund. I asked them where their return policy is located and the supervisor "Matt" stated he is the return policy.

I go for complex copying and printing. They are consistently…read morequick and professional. Parking is daunting (go on Sundays), but it can be found. Definitely a place to come for business as well as personal. Prices are good.

José and his team were fantastic! Vector Movers provided a great experience from beginning to end…read more I got a few quotes and theirs was the best & I did a bunch of research on Reddit and they were also highly recommended there. The communication prior to the move from Joe was proactive and clear so I knew exactly what to expect. Jose and his team arrived on time and I loved the text message telling me when they were en route. They packed up my apartment so quickly and they were also careful, making sure to pack everything well. Even with stairs, they unpacked at my new location very fast and even made sure we were happy with where everything was placed. Jose was easy to talk to and very professional about making sure we had a good experience. The team also worked quickly and finished the job in under the 6 hours quoted. So appreciative of Jose and his team and the whole experience with Vector. Hopefully our next move is many years away but we would definitely go with Vector again!

Website kicked me out of the estimate process and asked for a log-in that never existed. I was only…read moreever given a reference number, and cannot find a way to actually create an account on the website. Edit: There was in-fact a link in the email with my reference number, but it was so hidden that I had to look at the email 5 times. I would also look into the website design so that it does not confuse future customers by asking for nonexistant log-ins.

I was looking for a facility to utilize for clutter cleanup in my garage and basement. I also…read morenoticed a part-time position that was intriguing. A review of the facility online reflected a very clean, organized, Customer friendly, and reasonably priced facility. It also appears to be a place that I could use to clearout clutter as well as work part-time if my schedule permitted shout out to Dan and the manager who contacted me perhaps the future may present an opportunity to visit and become a customer/worker.In any case, Mr Storage is a place of integrity and service with customers & clutter cleanup on their mind. Give them a chance to prove it. I guarantee they make the grade!

I can't tell you how much better this storage place is compared to others near by!!…read more The building is huge, clean, and secure. There are multiple levels of security and the elevator is huge and fast. The owner, who is there all week, is super nice and helpful. You can tell he really takes pride in his business and maintains the utmost in customer service. There are ample dollies and carts, all in great condition. The temperature was perfect and both the unit and the halls were pristine. Before you go spend the same amount of money on a terrible unit nearby, come check this place out!!!

I had an issue and Trish reached out and was super helpful! She rectified the issue immediately and…read morewent above and beyond to make it right. She made the process super easy as well, great customer service!

I used Ship Smart to move some antique furniture from Pennsylvania to Houston. everything worked…read moreexactly as promised. on the day of pick up, the crew showed up on time and were courteous and very careful with my furniture. on the other end, my shipment arrived before it was promised and arrived in perfect condition once I unpacked the shipping pallet. I would use them again and recommend them.