Friendly staff fair prices clean and convenient location. Quality, valu. Would recommend to anyone…read morewho needs a storage unit!

These people are amazing in how they treat the people utilizing the storage service they provide…read more I contacted Judy to discuss renting a 10'x20' storage unit which quickly turned into 2 of these units. As we were packing we discovered the amount of items we needed to store were expanding. Judy realized they didn't have a 3rd unit and called several other local storage facilities in an attempt to help me locate one. When that didn't come to fruition, Judy emptied the unit they use to store their items for the facility and rented that to me as well. The place is clean and secure. Easily accessed. If I ever need storage again, I will call Greenway Mini Storage first. And I have and will continue to recommend them to anyone who asks.

It's been years since Ive used their services but they were very pleasant to deal with. Their…read morecommunication was great and they ensured that you were well informed with due dates, possible changes and the like. I know some other storage unit companies are so heartless and unethical but this business really is the way to go. I would highly highly recommend them

We had a storage unit here for 9 Year's. We moved-out-of-state and wasn't able to come back to get…read moreour belongings, but we really loved renting our unit with Floyd and Nadia. They have been exceptional throughout the year's, and our belongings were in tact, no bug's and no dust. I'm really going to miss renting here, it was so emotional having to leave knowing that Floyd and Nadia were so sweet for so long.

I've been renting from them for 16 months. The staff onsite is nice and helpful, however the…read morecorporate policies are awful. First, they lured me in with an introductory rate, but made no mention that it was an introductory rate. My rent has increased 42% in 16 months. The possibility of rent increases are in the contract, but that kind of hike needs to be made abundantly clear from the start ("this is an introductory price ..." . I was extremely surprised at all of the increases I've had in just over one year's time. But, they got me. Access to storage is not much longer than normal business hours, which can be problematic. What's worse, they require you to provide proof of insurance or they will automatically bill you for monthly insurance. Unfortunately their central office and local office are not always on the same page, so I will receive notices multiple times a year from each for me to send them my insurance policy, even after I've already done it. In 16 months I've had to be on the phone with them somewhere in the 5 to 10 times range with billing or insurance problems, and add to that multiple emails. I send them stuff and they conveniently don't receive it. Last time, the proof I showed wasn't enough and they needed the declarations page from my actual policy and additional insurance info. I've got to contact my insurance company and find out the information that they want. All of this so that they can charge me an extra $12 a month. This sort of thing happens multiple times per year. Absolute madness. But I have so much stuff in storage that I would have to hire a moving truck to get it out and into a new unit with a new company. They have me over a barrel, and they know it. What an absolute mistake I made renting from this company. Huge regrets. This is the absolute worst experience I've ever had renting from a storage space, and I have been doing this for well over 15 years. Save your time (so, so much time) and money and stay away from this company.

Love this storage facility. Both Tony and Mary were very professional, efficient and helpful. The…read morefacility is very clean and seems safe and secure. The prices of storage are on the climb everywhere and their rates might be a little bit more than some other places nearby but after visiting other facilities, it was clear that you get what you pay for.

I was in need of a storage unit. Upon arriving at StorQuest I was met with Renee the store manager…read more I have to start off by saying she has such an amazing welcoming personality. Her positive attitude is contagious. She helped me with my storage needs. She was very thorough. She walked me through the property. The property is very nice. It looks brand new and extremely clean. It is centrally located, and unlike most climate controlled facilities. That one is actually cold inside. One of the things I noticed while touring the property was Renee knew all the renters that were on the property by name. I thought was wonderful. Throughout my three visits to the property to Renée was on site. One thing I will mention is being a store manager. I seen her personally with the cleaning cart and gloves on cleaning storage units cleaning as well as the facilities. As a manager myself, I thought her leading my example was amazing. She also checked on me to make sure I was doing OK because it was hot outside while unloading my U-Haul unit. She's very hands-on. She has a great personality. This store facilities is a very lucky to have her. I would highly recommend the facility based off of how clean it is, how well kept it, it's very centrally located in Phoenix. And of course, because of Renee.

Got in at a good price for a smaller unit (which are sold out everywhere right now) & got help from…read moretheir employee Bear. He told us it was his first time selling a unit but I thought he was perfectly polite and helpful. The storage building itself is nice, very clean looking, and has a large elevator to get to the second floor.

Make sure you watch their billing. Seems they like to bill you for their property insurance even…read morewhen you have your own. Shame on me for not looking closer at my bill, but I took my 20x20 unit full of stuff to another storage company when they would not refund my money for coverage I did not need. Yes they are on every corner so it is convenient, but when it came to getting a few extra dollars from me I felt screwed and did not even get a kiss first.

Great convenient location. The facility is very clean and well maintained and the lady who…read moreprocessed my rental was so helpful and sweet.

Since moving back to Phoenix, I have rented at Extra Space Storage twice. Why twice? Because the…read morefirst time, after 6 months they raised my rates significantly, so I moved to another location. The second time, the same thing happened. They say they are adjusting for market conditions. total BS. Fool me once, shame on you, fool me twice, shame on me. Bottom line, I will never rent from them again.

When Chris, the OG manager, wasn't out on leave, this store was amazing! If I ever had a question…read moreor concern, he was always very kind and helpful. He kept the store safe and clean. In the last couple months, since he's been gone, my rent increased dramatically, without warning. My rent is now a considerable amount more than what your website offers at same location, for a smaller unit! I have voiced my concerns with someone at the store and they said all they could do is forward them to their boss. It's been a month, and have heard nothing. I went online looking for answers and the ai operator tried to gaslight me. There's always someone new in the office and none nearly as knowledgeable as Chris. The front gates have been left open after hours. There have been units broken into, from inside the building. It's not as clean and orderly and a lock is now on the only trash dispenser on the property. You're worried about the trash, and not the safety of me or my belongings!! And your dramatic price hikes, without warning, are criminal. I will no longer recommend this place.

I've now had a 10 x 10 air conditioned storage unit here for a full month and absolutely love this…read moreplace! The process of reserving the unit was super easy, the first day check-in was smooth and every time, my visits are seamless. I love that they provide a bunch of carts that you can use to load and unload. My unit it located right outside of the elevator in the basement so it's super convenient when moving a lot of work boxes. All in all, I've been thrilled with my experience so far and my husband is SUPER happy to not have boxes on boxes of work supplies taking up space in our garage. :) I also think it's very affordable for an air conditioned unit (almost a must here in AZ, unless you're just storing paper!). You can set up auto payments as well through your own portal so that you never miss one!

Unfortunately, I called here to rent a unit like I do every year for my college student, to find…read moreout it's no longer open. The number directs you to some sales and service center and they won't tell you what kind of service. Just wanted to give a heads up!

Great service. we travel the world--and to be able to rely on Ashley to help us out when calling…read morefrom another continent is quite reassuring. PROFESSIONAL ! Hard to find theses days. Thanks again. L

Great people run this place. It is spotless and well secured. Covered parking is generous. If you…read moreneed a storage facility in Cave Creek, I would use these guys.

Not only will they raise your rent multiple times throughout the year... They have the audacity to…read moreraise it when they have had their main driveway doors has not been working for months!! This is a huge inconvenience because it makes accessing the majority of the units impossible while entering with many trucks, trailers and moving vehicles. The fact that out rates (two units) have more than doubled in a year, and not maintaining the property/units is not acceptable. We have spoke with many other tenants while there and they are equally or more frustrated. We have heard a couple stories much worse than ours. It's not surprising why so many people have been moving out lately. While it may be convenient to our home we will be finding somewhere else with better staff and facilities.

I was so stressed having to move and finding a storage unit Michael L. Tuned that around for us…read more Michael Is the best, helped us out upgraded our unit and kept us in our budget. giving good suggestion and an idea. I never thought I would say this, but I'm actually excited to put my stuff in the storage until! Put your crap in here!!!!

Nice clean storage units at a reasonable price Linda and her staff are very helpful and nice to…read morework with.

We have had a storage unit for just over a year and it has been a wonderful experience. Their rates…read moreare much better than we found elsewhere and the lot is always very clean. I have never seen a bug or sign of rodent anywhere, which I was concerned about being on the ground floor and outside. Go see Linda in the office, she is fantastic and will take good care of you! I am so glad we chose Thunderbird Storage!