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Extra Space Storage

3.2 (17 reviews)
Open 6:00 am - 10:00 pm

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11 months ago

Exceptional option for storage. Very clean and easy to establish a relationship. Stevie was amazing and I got in/up/out like a dream!

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3 years ago

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3 years ago

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3 years ago

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3 years ago

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Emily S.

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4 years ago

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5 years ago

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Emily S.

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4 years ago

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Emily S.

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5 years ago

Clean storage units. Very expensive. Some trouble cancelling my unit but overall good experience.

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4 years ago

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5 years ago

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Emily S.

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3 years ago

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3 years ago

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7 years ago

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5 years ago

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7 years ago

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7 years ago

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Review Highlights - Extra Space Storage

Best price for storage I found in Northwest, facility is super clean and easy to access.

Mentioned in 3 reviews

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Downtown Self Storage - Downtown Self Storage easy access from freeway and local street.

Downtown Self Storage

(41 reviews)

Pearl District

I have never had this type of personal and exceptional service at a self-storage. I was personally…read moregreeted each time by the friendly and attentive front desk staff, especially the two female attendants. Two different experiences I think prospective customers will find useful: 1. I wanted to downsize a few months into being there when I had settled into my new place and expected to be told to wait until a new month but I was able to move that day. 2. The amazing customer service in this case cemented Downtown Storage as my future company of choice forever! I got a bigger apartment and was gradually moving my things, I met someone at the unit to sell some storage tubs and dropped the money outside my car by accident, I thought I'd dropped it somewhere between my car and apartment though. Within 10 minutes I had a voicemail from Monica (one of the attendants I mentioned above) to let me know I had dropped something (my cash). No one would have ever known the difference and I never would have thought I lost it there, it was not a large sum, $10, so it would be unlikely anyone would cause too much of a fuss, and she not only put it aside but also took the time to call me and leave me a sweet message, even held onto it at the front desk for 2 days until I could make it back into finish moving my things out. On top of that, I moved out on the 3rd and instead of needing to give 30 days or pay an entire month, I paid a prorated amount, not something that is usually done other places. The facility: They have 4 bay parking spots w/ 6+ street parking spots that are almost always available. Unheard of in Downtown Portland's Pearl District. Inside is immaculate and well lit. The units are all indoors keeping belongings safe and temperature controlled. There is a wide array of unit sizes and dimensions, as well as having a significantly lower price point than competitors in the Pearl, all of Portland Metro really. Cons: If have any complaints (they would never stop me from returning or recommending to someone else) is that the hours are limited with no after-hours entrance, which I think is to keep homeless persons from camping inside rather than the street which is a huge problem during the pandemic and the city is a ghost town. ( I understand this is a thing at the Public Storage nearby). And there is usually a tent or two across the street with loads of flotsam and shopping carts that they never seem inclined to clean up after themselves. That is not something they are responsible for but it is off-putting.

My mother and I had to complete a new lease for her storage unit and both Sara & Krista were so…read moregreat to work with. The process was super easy and only took minutes. A couple of weeks later, I had to put some things in the storage unit and Isaac was kind enough to got a step stool out just in case I need it. All personnel (Sara, Krista, & Issac) that I intereacted with had great positive attitudes, execellent communication skills, and were super helpful if I need anything. I highly recommend Downtown Self Storage for anyone who is looking for a place to store their things.

GOAT MOVERS

GOAT MOVERS

(511 reviews)

We had a fantastic experience with this moving company from start to finish. One thing that really…read morestood out was how easy it was to communicate with the team ahead of time via yelp messages and their portal. I was able to message with someone online to coordinate details and even adjust our move as plans shifted, which made the whole process much less stressful. On moving day, our crew was incredible. Andy, Miraj, Muha, Tatty, and Aibar were kind, efficient, and thoughtful throughout the entire day. They worked hard, stayed positive, and handled everything with care. You could tell they were experienced and really took pride in doing a good job. Moving can be chaotic, but this team made it feel organized and smooth. Well worth the cost we had a ton to move. We're so grateful for their help and would absolutely recommend them to anyone planning a move.

Movers arrived at 9:01 and it's 9:30am and they've moved nothing. I had to call their dispatch and…read moreI got the run around. Two Asian dudes showed up, barely spoke to me, one would only speak his own language while the other would then speak to me in English. They rudely took pics of my apartment, then went and sat back in their truck. After about 20 minutes, the guys came out and said they couldn't do the move because it was "unsafe". Prior to that it was because I had too many small items, and in between that I was told it was because I asked for 3 hours and they'd need 7-9 hours. I called dispatch again and told Karina she sent me two racist movers. She claimed that couldn't be. I explained my stance and she said she'd call me back. Meanwhile, I have no way to move my stuff. Karina said she would talk with her moving team and call me back. Guess what? She never did. I guess you get great service when you have the right skin color. Move your stuff yourself and save the headache. The worst company ever and I don't see how Yelp recommends them. I'm disgusted.

Pearl Packing Art Installation - View from ground floor of art hung centered on the chandelier and mirror on the right wall.

Pearl Packing Art Installation

(4 reviews)

Pearl District

I knew I need professionals to hang a very oversized (60"x44") and HEAVY piece of art, so I went…read morelooking and contacted Pearl Packing Art Installations. Javier got right back to me by text when I sent a photo and a query about my project. They were at my home 2 days later with a French cleat (I've heard about them but never used them) for the secure large art installation. Javier and Kell were super careful with my furniture, and irreplaceable wallpaper. They also hung a huge mirror, and rehung a piece of art 9' up that was improperly installed. Honestly, I could not be happier and I'm here to tell you to save yourself trouble and aggravation and call them to help you. I was expecting a crazy bill for their services and was DELIGHTED by the final price. It was quick, they were professional, nice, and knew exactly what they were doing. I'm a very happy customer who will definitely call them again.

Worst service imaginable! Hired Javier to pack and ship a sculpture to a gallery in Arizona. Fee…read more$460. It arrived severely damaged. He assumed no responsibility beyond return shipping. Fedex refused the claim (probably because it was insufficiently packaged). Seven months later, after countless excuses, delays, finger-pointing, etc., he sent a check for partial payment for repairs but still has not reimbursed me for shipping. He now does not respond to email. Not once during this whole fiasco did he proactively volunteer information or solutions. This is not a professional.

Extra Space Storage - selfstorage - Updated May 2026

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