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    Extra Space Storage

    3.5 (2 reviews)
    Open 6:00 am - 10:00 pm
    Updated 1 week ago

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    11 months ago

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    2 years ago

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    Two Men and a Truck Austin North

    Two Men and a Truck Austin North

    2.5
    (79 reviews)

    Used the Two Men and a Truck located at Nmays S in Round Rock. Hopefully this is the same franchise…read moresince I couldn't find a Yelp site for them. We used this service with 2 stops and then a final destination for a local move of some of our belongings. AJ and Travis were the young men sent to facilitate our move and boy did they ever. On time, careful with our belongings, polite and professional. They worked at a fast pace yet were extremely careful with our belongings. Because the first stop was our storage unit my husband also viewed their HWY driving, they drove at a good clip, but followed all laws and did not speed, but did not dawdle to pad the time like some hrly moving companies do, loading at both locations went smoothly as did the unloading( which I was there to view). I can't say enough good things about AJ and Travis! While they were careful of our belongings they were also very conscious of the time and they beat the low estimate of the quote I was given. I would absolutely use their service again and I would even recommend asking if AJ and Travis are available!

    1/5 stars -- Great start, sloppy finish…read more Hired these guys for a move within the neighborhood from a condo to townhouse ($700 original estimate based on hours/stops). For most of the day, they were hardworking and kind. But by the end, exhaustion clearly took over and the quality fell off a cliff. We even reached out to their manager to ask about finishing Monday and before we knew it -they said they were done and rushed my wife through signing off on them being done and everything being done well and the final price $2500 which had my teacher wife in tears. Coming home, I found: * A treadmill and an expensive bike left outside, uncovered * Lawn mower and weed eater pulled out of the shed and abandoned outside * Dresser drawers left sitting in the grass * 3 suitcases dumped outside next to our storage unit * Claimed storage was "full" when it wasn't -- they just weren't trying to fit things properly or stack it- they literally threw everything into piles on top of each other not caring about damaging anything * Ignored labels on boxes indicating where items should go Now we're stuck carrying heavy boxes and having extra furniture downstairs and are having to carry them upstairs ourselves after paying $2,500 for full-service movers. We have multiple broken items and they did not attempt to resolve the reassembling of the West Elm bed frame that they "had to break" to get it out of the condo. As a side note: probably 30-45 minutes of them at the uhaul storage place was them trying to back up their truck directly in front of the elevator instead of just next to it where they originally parked and they ended up hitting their truck on both sides on a pole trying to turn it and this was included in our $210/hr time when it shouldn't have been as they had been parked right next to where we needed to go in the first place. I also almost feel that's why we ended up paying the $2500 as well to fix their truck because they hit multiple things which had me worried about uhaul coming after us since they were hitting their property. If you need help for a quick 1-2 hour job, they might be fine. For anything longer, be prepared for the effort to drop off hard toward the end. Hello 2 men management the number you left DOES NOT WORK it leads to static please input an alternate WORKING number.

    Twenty Four Hour Moving

    Twenty Four Hour Moving

    1.0
    (2 reviews)

    I completely back everything Alex has said. I'm not sure why you continue to single me out when…read morethis was a move that both Alex and I were involved in together. Whether I paid or he did is irrelevant--we both contributed to this process equally. To clarify a few things: I had my own dollies and equipment, and both Alex and I were moving significantly more items ourselves than your movers were. In fact, I noticed multiple times when I went down to the truck that both movers were just standing inside, not actively working. Several items they did handle--like my paintings that were still sealed in plastic--were wrapped unnecessarily three or four times, wasting time rather than helping the move go more efficiently. Yes, the elevator used was the freight elevator, but even if it hadn't been, both available elevators were equally close to the unit, so the point feels moot. Most importantly, the way you've chosen to handle this as a business owner is honestly shocking. Arguing with customers, deflecting accountability, and lacking basic humility or professionalism--especially when we were among your first clients and you had no reviews at the time--is both disappointing and embarrassing to witness.

    Took over 4 hours to move a minimalist 1 bedroom apartment 10 min up the street and charged over…read more$500. Didn't even move the whole apartment- just the large pieces I needed help with. Seems very high for a small living room and a bed... They later sent a receipt with the wrong amount I was charged. Felt like they were constantly running the clock as they took their time with everything: unnecessary over-wrapping of the furniture, claiming to need to disassemble furniture even further after I had already disassembled plenty on my own, and just overall lots of standing around. They dropped off all of the disassembled stuff at the new place and left. (Afraid of what the time would have been if they had helped with reassembly...) EDIT: Owner responded claiming there were no elevators to assist in the move when there in fact WERE operational elevators at both properties that were used by YOU so that was a blatant lie. Nobody else used the elevators during the entire time we hauled stuff to and from the truck... The original apartment was actually right in the middle of the complex so not sure why you're lying again claiming that it was at the end of a hallway...? As for the ridiculous claim about the truck's parking adding more time: the truck was parked at the entrance of the gate... Parking the truck a whopping 20 feet further to be OUTSIDE the gate would not have added "considerable more time" to moving the furniture and would have in fact saved time because you wouldn't have been blocking anyone inside the gate... Disappointed not only with how the move was handled but the lack of respect and lies told in the response. Extremely unprofessional.

    Extra Space Storage - selfstorage - Updated July 2026

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