We hired Two Men and a Truck to move a very heavy sleeper sofa from our first-floor apartment to…read moreour third floor. We assumed a professional moving company would arrive with basic equipment (straps, harnesses, or moving aids) and the know-how to move large furniture. They did not. The three movers were kind and polite, and this review is not meant as a criticism of them personally. However, they were clearly unprepared for the job. No measurements were taken, no equipment was used, and they appeared unfamiliar with basic techniques like angling furniture through doorways. This was frustrating, especially since the couch had previously been delivered through the same doors without issue. When the crew struggled and stopped, they called their manager, Brandon. Based on what we were seeing, my husband honestly said it wasn't going to work with this crew. Despite the fact that nothing was moved, we were charged $190. After the movers left, my husband contacted Brandon to discuss the situation. Brandon was rude, dismissive, and unwilling to take responsibility. When my husband pointed out that no measurements had been taken, Brandon responded, "Well how are they going to know if it will fit until they try?" despite the fact that using a tape measure is a basic, professional step that was never attempted. Brandon refused any refund or partial credit. We are out nearly $200 because Two Men and a Truck sent an unprepared crew and then backed that up with poor customer service. If you are moving anything more complicated than boxes, think carefully before hiring this company. We strongly encourage the owners to consider additional customer service training for Brandon. His behavior showed no professionalism, accountability, or interest in finding a fair solution. If he is an owner, that is even more concerning.

I had been working to pack up my home that I was sellling to downsize and move into an apartment…read morefor over a year. Being elderly With several ongoing health conditions, this move was already causing me a great deal of stress. A rep from the company came and evaluated the scope of the job I was asking. He brought me out some flat screen protective boxes for my TV's. i had explained that I needed them to take a portion of things from the basement to a local storage unit. Another section of the basement was to be left alone as it was being given for donation . My garage was quiet full and then I had the inside off the housel. This gentlemen told me he was going to have to readjust my quote down because it was not as bad as he had expected. After 6 men and two moving trucks came on moving day and I tried to give them some direction, I was met with resistance and was told they would not take items to two locations. I had t`o` choose where to go. (I was never told this at any time in evaluating this co for the job). So I said okay9 I would work on getting storage items moved another day and they could just start loading up the garage A am a serious crafter and have a lot o money invested in craft supplies. I wanted this part of the garage packed together to go into a second bedroom for a craft room. The rest would go to the apartment First I was told I would have to leave my mounted TV because they were not allowed to remove this. (then why did the man who came to my home bring me two protected boxes that I was charged for). So while they started on the craft section of the garage (which I had asked them to keep this section divided as much as possible. While they started I went to the back bedroom and f was trying to finish up my master bedroom. After a period of time two of these men came to me and said they could not put another thing on the "truck" as it was full. my garage was still 2/3bfull and the inside of the house Had not been done. The second truck lay emoth. They told me that my apartment would not hold another item. That's when I discovered that while I was out back they took it amongst themselves to load both sides of the basement (the section that was going to storage and the good sized area that was being donated) on the truck at the same time as they had loaded the craft items in the garage. They refused to load anything further into the second truck. But I was going at the end of this day to live in my new apartment. So with much resistance and telling them that they would load my bed or someone was going to be "hurt" an dirt wasn't going to be me, they did load my bed, after they carelessly discarded items in my bedroom.. I was lived and asked why they had loaded the items from the basement when they had told me no. One guy said that they were trying to help me out. He had not helped me he had just created a hell of a mess for me. And one guy said "you can't expect us to go through all that stuff and separate it out". By the time I got to my apartment, I was a total wreck. I had to call on two neighbor friends to help me get items to live on, few changes of clothing, few dishes, bathroom items, which were mostly packed up. But they could not load any more on the trucks as they had decided what would fit into my apartment amidst themselves. I did write them a check for the amt they were requesting because I had 6 guys breathing down my neck and I was feeling intimidated But I was quiet upset with the entire experience. This was the move from hell. I have stopped payment on the check after stewing all weekend over the events of my move. I did call first thing Monday to file a formal complaint. I was told by their rep that he would speak to the crew and get back to me. It has been close to four weeks and I have heard nothing from them. Meanwhile I had to hire another crew to help me get out of the house urgently now, costing almost as much as what two men and a truck had charged me for the mess they had left me in. So now I have a lot of storage items And donation items in my apartment which I now have to get out to storage and go over to not the one, but two storage units Then there are a lot of things I needed for my apartment that now I have to get from storage to my apartment. I'm embarrassed and ashamed for your company that these men were allowed to come into my home and screw up this job so badly. You would think that out of the six guys, one would have had a brain.

Terrible company, showed up late and then wanted more money than agreed upon in my contract. Might…read moreas well move yourself

This company recently moved one of our real estate clients and broke an overhead light. The owner…read moreis sending them a check to cover all the damage. You gotta love a company that steps up to the plate when they make a mistake.

The service here is awesome. I had to get some notarized papers a couple of times and the staff…read moreacommodate it me as to not charge me for redoing them, provided scanning services, paid for a copy I had to attach. All of this with the best attitude and amilw behind their masks. Two ladies were specially helpul Delilah and Ashley. They made my weekend helping take care of this important process. Thanks Parcel Room!

I've used them quite a few times for US and international shipping and they are pleasant, helpful,…read moreand the items have arrived in good condition. They also suggest the most cost-effective method. Great selection of greeting cards and they even have a shredding service for disposing of sensitive documents. Cannot recommend highly enough!

Caution- great people to talk to but they did not show up to me move me until 24 hrs later…read more I closed on Friday 2/21 and they were supposed to move me that afternoon. i knew they had a big job they were doing Wed, Thurs into Friday. That said, they said they would move me on Friday. i called several times, sent a text, sent an email- nothing. I literally sat at a bar with tears in my eyes not knowing what to do. If they just called me and said they couldn't move me to Saturday, then I would have at least known they still were going to show up. I was posting all over fb for help, couldn't get a Uhaul until mid Saturday afternoon, it was just horrible. These people were just so nice I never thought I would have been leaving a bad review on them. in the end; I got a call at 2pm from the husband (Dan) I let him know how horrible this was to do to someone. i was in such a bind, I still had them come. I give stars to the guys that moved me but 1 star for what this couple did to me. The emotional stress they caused me will never be forgotten. To note: they did charge me more than my estimate and had the moving guys charge me, again they did not answer my call when I tried to call. i just paid it! I do look forward to my new home and adventures here in Maine but beware that this may happen to you know matter how nice they seem.

EVERYTHING went well! Less and his partner were fantastic, most importantly, they respected my…read moreMom's home and handled everything with care. Would definitely recommend, and if the time came for my husband and I to move, we would definitely use them!

This company cancelled and then the movers arrived 15 mins late at the reschedule and they charged…read moreme for time they did not work. DO NOT CHECk the extra mover box they will scam you. Only went with this company of desperation. Stay clear and take your hard earned money elsewhere.

My move went quickly and efficiently this past month. The movers were courteous and professional…read more Price was as expected and there were no surprises. I would recommend this company to anyone. Thank you Liberty Bell for making a daunting task a pleasurable one! Karol S

Solid shipping, copying and notary service. Even helped us to copy photos for an unexpected…read morefuneral, knowing we had a very tight timeline. Have stopped in numerous times for random things and they are always friendly and helpful

The people are wonderful especially Josh very helpful very smart great place!!!!!!!!!¡!!!!!!!!!!!!read more