Needed lock assistant and the Manager Jessie was more than helpful in removing my stress in getting…read morethis done. So grateful! Marjorie

Moving to this facility was the best decision. Blanca the manager and all the other people here…read morewere so helpful and happy to help me with all my needs and questions. They really go above and beyond. I definitely recommend this place because the facility is clean and the people are so helpful and thorough. They know what you need and they make sure it gets done correctly. They explain everything to you and make sure you understand. I am so happy.​

This is a review for the 491 Bergen St location of Storage Post. First off the building is…read morebeautiful and 2nd, Manny is amazing! I am currently moving out of the Uhaul on 4th Avenue/6th Street and wished I knew about this place before I spent thousands of dollars there. This space is close to everything, clean and affordable. Manny is a goldmine, I hope this company treats him well!

Went in today and it's usually a hand time, but today Jawad made it an exhausting terrible…read moreexperience!!! I spoke with a supervisor on Saturday. We made a plan. This guy telling me things that are certainly incorrect and he is very rude. Not to mention it took him 20+ minutes to open the door with another customer also waiting outside.... HORRIBLE

After being a repeat customer of several moves I was extremely disappointed with my recent…read moreexperience. I spoke to Carmine on the phone and explained everything we were moving and the type of house I had with the stairs and he gave me a price. The day of my move Victor and his crew Showed up to my home, I walked the house with Victor and showed him everything that they were moving. The only two things that I had not mentioned to Carmine were a single twin mattress and a single full mattress (no furniture with those sets just mattresses) which other than the extra mattress pads it should have added several minutes to the move. I saw a change in Victors personality and I didn't underStand why because I was very nice and explained I was going to buy them lunch. My husband who had been making numerous trips to the new house with loose personally belongings comes in and I hear Victor downstairs instantly telling my husband this wasn't going to be a 4 hour job because I have him taking out garbage. Me hearing this, I'm completely surprised so I approached the situation and told him I never asked you to take out any garbage at which point his disrespectful attitude came in and he was arguing with me. Wish I could say the move got better, but his attitude was horrendous. The whole entire time being passive aggressive pounding up my stairs to which my 13-year-old daughter asked me what his problem was. When we got to the new house, his attitude didn't change either and got into an argument and was disrespectful to a family member and said she should have respect for the movers and get out of his way. She was accidentally in the past, but he could've easily went around her and he didn't have to be a nasty individual. But it was when I spoke to my neighbor that all the pieces of the puzzle came together because she told me that they were outside complaining how the office understaffed for this job and I'm not saying they didn't record because they did but I had the wool pulled over my eyes because the office understaff then and then hit me with a $400 overage at the end of the move. The movers left all my boxes in the living room , they didn't put my bedroom set together, so I ended up sleeping on the floor and all this aggravation and having to pay 400 more. Well, I'm gonna say is if you decide to use Verrazano movers make sure you have them come to your home and give you an estimate because they will wholeheartedly pull the wool over your eyes and financially take advantage of you. They've lost a customer and I will no longer recommend them to anyone.

I am moving in August and I called to get a in home estimate. They gave me an appointment for June…read more27 between 5:30 and 6:00 and they never showed up. I called them and they said oh can we change your appointment to Friday. Well I stayed home waiting for them and they never showed up why would I trust that they would be at my house to move me the day I have to move. I surely wouldn't recommend them because they were very unprofessional.

Lilly was a rock star! Incredible help and NICE! Lilly made…read morethe experience close to painless. Place was cleaned and well maintained. (I watched Maintenance checks while we were there.) Bathroom clean. Staff more than happy to help. This is wear to store. Sherman

Lilia did an amazing job explaining everything very thoroughly and showing me around the facility…read morethe team was amazing overall very happy with my experience made everything so easy for me. Thank you so much Lilia !

The price increases every 9 months is was bit much. My unit went from $360 to $540 in less than…read more1.5 years. I had to move out.

Jer'myah was great! Very friendly and professional service! So grateful for their helpread more

They use a published rate to lure in customers and then rasie the rent by over 50% in the first yearread more

Horrible horrible customer service. Do not ever leave before the last day of billing. They will…read morecharge you for the full month regardless of when you move out and they will also re rent your unit to someone else even though you paid for the month. Double billing at its best.

I want to give a shout out to the Junkluggers of Manhattan and Brooklyn. I had a great experience…read more The guys were very helpful, considerate, friendly and professional. The furniture they moved was a difficult piece. A very large, heavy wall unit. They handled it like it was nothing to them. The photos show the before and after. Oh yes, their price was very reasonable and my contact person for the job, Taarik, was fantastic.

We hired Junk Luggers to help clean out our father's apartment in Hamilton Heights. It was a big…read morejob clearing out the 8 room apartment and 45 years of possessions. They brought in an amazing crew of workers and had multiple trucks ready to load, all as scheduled .The foreman Jeramy keep the crew organized and moving like clockwork, even though they were dealing with a small elevator and large front staircase. They completed the job in less than half the time that I was expecting. The entire staff was hardworking, respectful and kind. The office provided great communication leading up to the day of the job. We were happy to know that they would recycle/donate as much of our father's belongings as possible. I highly recommend this company!

Expected NYC customer service. Fair prices, clean bathrooms! I can't remember any staff members'…read morename but they're all professional and have a good time working.

I've stored at this facility for approximately 6 years and have had a few run ins with staff and…read moremanagement. Their manager Richard is extremely and condescending and disgustingly rude. And despite this COVID lockdown he did not fail to be completely disappointing , as per the norm, and literally laughed at my situation while comparing himself to God. I hope to resolve present storage issues soon and remove my belongings...