Moving to this facility was the best decision. Blanca the manager and all the other people here…read morewere so helpful and happy to help me with all my needs and questions. They really go above and beyond. I definitely recommend this place because the facility is clean and the people are so helpful and thorough. They know what you need and they make sure it gets done correctly. They explain everything to you and make sure you understand. I am so happy.​

Needed lock assistant and the Manager Jessie was more than helpful in removing my stress in getting…read morethis done. So grateful! Marjorie

This place has a TON of mice, if you store any house furniture and don't cover it, it will be…read moredamaged by mice droppings. I had a couch here and there was so much mouse feces on it, I had to get rid of it. For the amount you pay, it's unacceptable.

Wow! I just met one of the most genuinely caring and incredibly helpful staff members over at…read moreSafeguard Self Storage in Elizabeth, N.J. As impressed as i Still am with her professionalism and character i really do need to mention her by name: Natalie Torres. I can gush on...but as a customer in great need of relief and aid due to our current state of affairs in the country the two attributes most important and absolutely necessary for me in a staff member, as I called-in today, were: A deep and thorough Understanding of the business and a Willingness to apply any and all remedies known to be available in the company...to my particular situation and circumstances. And Lordy! Did she Ever. She possessed them two attributes in spades. Thank you Natalie!! And...Thank You! Safeguard...for having her on the Team!!

Although moving and transporting personal items can be stressful, I always have a great experience…read moreat this particular location. Today I had to open a Second storage unit due to unforeseen circumstances. When I arrived Jennifer and Malika were very warm and inviting. They went through the paper work quickly and precisely, and answered any questions that I had. Not only are they knowledgeable, they are customer services oriented. While waiting in the office I observed them both answer phones and deal with customers, I thought that they were just nice to me ... turns out they are awesome and genuinely nice people. Thanks for setting the tone for what true customer service looks like! It's greatly appreciate it always

Horrible thiefs. Tin s of stories of people who's belongings were stolen by cube smart themselves…read morehidden fees harrasment of customers couching customers with bait and switch

We have used White Glove for a number of moves and have been fortunate to work with Stone and his…read morecrew the last couple moves. They are thoughtful, incredibly hard working, skilled professionals who go out of their way to make sure the move goes as smoothly as possible. We are lucky to have worked with them and will continue to use White Glove for future moves. The best.

Stone and his crew were awesome! Would use them again and again. They wrapped every piece of…read morefurniture and there isn't a scratch on anything. Very happy. 10/10.

Rating is a ZERO! D O N ' T D O I T !!!!!! Go anywhere…read moreelse. This place is a total scam. Nothing works at these facilities. Elevators are not safe. Imagine showing up with a moving truck with 100'F weather and having the elevators broken. The outside doors are constantly broken and your belongings are N O T secure!!! On top of all that they have you sign a contract and the rates are increased substantially! 30% and then 60% within 14 months.

Horrible rat infested new owners incompetent changed payment methods no warning of new owners roads…read moreto storage units horrible conditions garbage everywhere gate was broken lack of security camera's phone was disconnected

The quality of service is the absolute best. The staff was very nice and friendly. The services…read moreare worth the money

tl;dr Dispatch was great, crew was horrible…read more I want to be fair. Dispatch was professional, helpful, and the price was reasonable, especially for short notice. I wasn't pushed to give more of a tip, although I did tip more than recommended. I was initially really satisfied, but have since discovered they deliberately damaged a 6-level stacked metal card cabinet. When I included it in the inventory, I wasn't aware there were still items in the drawers. Our move was extremely chaotic, and the moving service that we used prior, checked all drawers to make sure they were empty, before moving items. People make mistakes, especially in stressful circumstances. Nonetheless, I accept that the responsibility of checking was still ultimately mine. However, if I had been made aware there were still items inside, I would have apologized, and either offered to pay more, or moved the drawers myself. After arriving at the new location, my son heard clinking sounds, as one of the movers walked past him smirking, while shaking and swinging the drawers, one in each hand. He then threw the drawers on their sides, onto one of my metal bookcases, which was apparently repeated for all 6 stacks. Between the throwing and shaking, the outer surfaces of the drawers and top of the bookcase were scratched and scuffed. The individual drawers were so badly dented that I had trouble putting several back in once removed, to retrieve the items that had been flung into the very back, past the drawers. They could have refused to take the cabinet, like they did with several boxes I had pointed out at the beginning of the move as needing to be prioritized. I had to beg and offer them more money to get those boxes onto the truck, because they said they'd already taken enough items. It wasn't until they called dispatch that they were told I had preemptively paid more the day before, because I didn't want to risk undercounting the boxes and other items. Dispatch said I didn't owe anything more, and told them to take the boxes. I was trying to understand why this crew didn't simply decline to move the cabinet, like with the boxes. They would have been well within their rights, because it violated their company's policy. Given the smirking and throwing, the only conclusion I can make is that this crew found messing with customers and damaging their items, fun.

I have come to this facility four times this week and no one is ever in the office. I called for…read moretoday's office hours and was told that they cannot guarantee there will be an employee present during office hours. On any day. There is a number to call which ultimately leads to a property manager who NEVER calls back. If you beep your lock clipped, they only help you once a month. I had to pay for a locksmith. The employee today showed up 20 minutes late. There were 4 customers total who needed help and two left of frustration. Horrid customer service. Store here at your own risk.

Their price and availability fit my needs at the time…read more Pros: concrete floors and open late. 9pm Cons: so hard to find and employee in the office. 95% of the time the office is empty and locked and no one ever answers the phone number listed on the door They do have carts, but no control over them. Customers leave them all over the facility and take as many as they want, oh wait seems there are only four for the property. The carts are in bad condition and falling apart. Elevators are smaller than most other places and have issues working. "Getting stuck in the elevator and the call bell not working, the control panel in the elevator flopping open exposing everything, maybe that was causing the elevator not to work properly. How many times did it not work???? Oh wait call but didn't work and when it finally responded, no one in the office or answering the number on the front door. And yet they complained that i left after the closing time!!! One more thing. I understand their idea of security, but having to type in your access code at the front gate and then each and every time you need to use the elevator os utterly ridiculous when there is no security at this site!!!!