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    Extra Space Storage

    4.2 (42 reviews)
    Open 6:00 am - 10:00 pm

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    14 years ago

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    15 years ago

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    Review Highlights - Extra Space Storage

    Tom the manager is very professional and I always feels he's looking out for me and taking good care of my stuff!

    Mentioned in 21 reviews

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    Public Storage

    Public Storage

    (45 reviews)

    Studio City

    I wanted to reserve a storage unit but no one was at the front desk on site, so I called Public…read moreStorage's number on its Web site. Luis connected me to the branch manager, who was onsite at the facility but making her rounds. A few minutes later, she met me at the front desk & I was able to pay for the unit I needed after touring it. The app made entry & exiting both the gated parking lot & the building very easy...not once did I have to use the keypad! The facility was very clean & staff was helpful & friendly. The only thing I disliked was that the walls between the units don't reach the ceiling. This may be more convenient for fire sprinkler systems but it's also a way that these facilities seem to cut corners. I say this because I read reviews for other nearby locations & some customers complained that their units had been ransacked & robbed because people could go through the walls between units. So I chose this facility because it had the most positive reviews. However, this is something to be aware of....

    I'm a return customer who, last time, had a break-in. Then I reported a family living in a unit…read more This company couldn't have cared less at the time and told ME to call the police. So I did, they came (I waited) and coudn't do anything because the property manager was not on site. So, stupidly, I came back here because I need temporary storage, only this time, I am returning as a handicapped person moving things myself. When I asked both customer service and the location for an accommodation of a lateral move, a different unit within the same building for the same size, which would (for various reasons help me out A LOT), they refused. VERY BAD CUSTOMER SERVICE, from both Stella the district manager and Brad, the guy at the location who just HUNG UP THE PHONE ON ME. They have no sense of customer loyalty and, if you ask me, no sympathy for handicapped people. SHAME ON THEM.

    Royal Moving & Storage

    Royal Moving & Storage

    (1.1k reviews)

    East Hollywood

    We highly recommend Dimitri's team! They took great care of all our oversized and heavy pieces,…read morewrapping and securing everything so nothing got damaged. They also helped us pack a few items too. They paid close attention to every detail, including how we wanted things arranged once we arrived at the new place.

    Viktor and his team (Andres, Sergei) helped us with our 3rd(?) move with Royal Moving. We've hired…read morethem again and again not just for the repeat customer discount but because they've done a solid job each time -- even if there are other companies that do it for cheaper. The team was efficient, respectful, and understanding of the hot mess of a move we had for them - lots of packing help with not a lot was ready to go, plus some unexpected furniture moving that required disassembly/reassembly. They came right about 15 minutes after the end of the arrival window which actually worked out well so we could prepare more for them, but overall everything was faster than they/we estimated which is great when you're paying by the hour. They used supplies we had bought from Home Depot and Amazon, plus their own for the wardrobe and other big things. One glass jar was broken in the unpacking process and they were quick to apologize and clean it up the best they could. While they ask customers to leave a review (totally understandable), I appreciate that they don't incentivize for them nor do they demand 5 stars. We'll be calling for them again, no doubt. Thank you!

    Extra Space Storage - selfstorage - Updated June 2026

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