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    Extra Space Storage

    2.0 (4 reviews)
    Open 6:00 am - 10:00 pm

    Services - Extra Space Storage

    Self storage

    Vehicle storage

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    5 years ago

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    Emily S.

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    4 years ago

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    Emily S.

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    5 years ago

    They raised the price for no reason because they said it's legal. Wtf kind of bill is that. Will be taking my stuff out of here soon.

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    Emily S.

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    4 years ago

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    Kerb - professional movers

    Kerb

    (12 reviews)

    Irving Park

    I was looking for movers for my mom in January, and was so glad to have found this company on…read moreYelp. Pricing was competitive compared to other movers I found on Craigslist especially they gave me free in home estimates, on top of that they were available.. lifesaver!! My mom had so much kitchenware and fragile stuff I was stressing out because I had no time to pre-packaged them before the movers came, ended up that the movers were able to carefully wrap them in blankets, and provided bins, wooden crates, basically did all the work. The movers were super cool and polite, especially my mom that can't speak English they were still very kind. When the belongings arrived, the movers even assisted with unpacking everything as well. They were so fast and efficient, everything was brought in carefully without scratching our hardwood floors. Thank you Kerb Movers!!

    I went with Kerb after doing extensive research, and I am so happy with my decision! I lived in…read moreChicago for a short time for work and needed to move back to LA. Moving is always a stressful process for everyone involved, so don't ask your sibling or friend to help. Save your loved ones the trouble, and just hire Kerb to take care of all your moving needs. If you've never hired movers before, it will CHANGE your life! There is something beautiful about just pointing at things, and having people package it and move it. You just can't go back after that. I've hired a bunch of movers in the past, but none come close to the professionalism and kindness of the guys at Kerb. Kerb also does not nickel and dime you for everything. It comes with moving blankets and those plastic wraps for smaller items, free of charge. Highly recommend Kerb for anyone trying to move from Chicago to LA!

    Rapid Relocation

    Rapid Relocation

    (3 reviews)

    Steer clear of this company. They are a complete scam…read more Long story short, they box you into a corner and make you pay much more than your estimate. They are absolutely non responsive to inquiries regarding your goods after load up, and never respond to claims filed after delivery. The detailed story... We worked with a 3rd party moving company (Allied Transportation) that subcontracted with Rapid Relocation. We were provided a quote by Allied and informed that, the day of, Rapid Relocation would video our goods and inform us of any changes. The first tip off was the estimated START time - we were provided a window of 4 to 6pm. I've had multiple cross country pack ups, during NORMAL BUSINESS HOURS. They showed up just before 6pm with only two guys (we were told there would be three). After a quick walk around (no video) we were told we had more goods than estimated, but we'd have to wait until they were completed. They didn't come with the necessary boxes (such as wardrobe and dish pack), so had to run back to the warehouse to get more. Because of the short staffing and delays, they were packing and loading until almost MIDNIGHT (which is unacceptable, my mom is 70yo). Typically there is a person inventorying boxes with colored numbered stickers to ensure your stuff stays together. I didn't realize this step was skipped until the truck was half loaded. The guy assured me he was "taking count". At the end, they increased my quote by nearly 30%. He pointed to some lines at the top of the truck and said that was how the cubic foot estimate was made. I have pictures of the truck that show there was definitely dead space. But at this point, they have your stuff hostage - what can you do? Refuse to pay and they drive off with everything? Or unload it and keep the initial deposit? It was midnight, I was exhausted, so paid and figured we'd set things straight upon delivery. While things were en route and stored, they go radio silent. We had no idea where our stuff was or when we would get it. Working through Allied got us no where. They told us we could call/text RR, which never resulted in any response. Allied also informed us we could dispute the overage by obtaining evidence at pick-up of the true cubic footage. Fast forward almost a month...our delivery is finally scheduled (so grateful to finally hear from them!!). They tell us they should be there by 5pm, but arrive closer to 7pm with only two guys. My husband was there to video tape the unloading so we could confirm they overcharged us at pack up. But payment is demanded up front, so we are again held hostage and MUST PAY. Once they open the door, we realize there are multiple shipments on the truck with no clear delineation. Because of how the boxes were labeled (or rather, not) it wasn't clear what was ours. We literally had to guess on some things, which it not acceptable. My mom's mattress and boxspring, which were wrapped at loading, were laying on the floor of a dirty truck without protection. To make matters worse, it was pouring rain. But instead of them taking boxes inside one would push my mom's items to the foot of the truck and let it get drenched while the other guy did the running. Boxes were literally disintegrating in the hallway as they were brought in, furniture was pulled apart based on how it was handled. We had to ask them to put down protection for the floors or remove their shoes (this is standard practice). We paid for a package that was to include reassembly of furniture such as the bed, but we had to haggle with the guys who did not seem to think this was their job. At the end of the day, we had numerous damaged goods and some missing items. If you go to RR website and file a claim, you are not given a claim number, their site just informs you that someone will respond in 24-48 hrs. Nothing happens. So I filed another claim, took screenshots of the claim, and send the PDF to their two email addresses. Again, no response. They also don't respond to phone/text. It's been more than a month, which is completely unacceptable. At this point, I have zero faith I'll ever hear from them. I truly believe both Allied and Rapid Relocation run a scam. You cannot reach RR directly, so I hold Allied partially responsible for this mess. Allied rejected the overage claim on behalf of RR, and say that they don't deal with claims. They wiped their hands clean of it all as soon as the move was completed. We've filed multiple complaints where we can, but it's infuriating to know companies can just take your money, damage your goods and continue to operate.

    Please, for the love of God, return our bed. Or at least return our calls so we know when you will.read more

    Lake View Moving and Storage

    Lake View Moving and Storage

    (9 reviews)

    Lincoln Park

    Stay away. They cancel their service on day of the move …read more If I could give negative ratings. Read details below. I'm still in shock about my experience with this company today. I've scheduled the move to be available for July 27th , 2019 at 3:30 pm for 2 movers. On the day of the move, no one came at 3:30 pm nor did anyone called to inform me that they were late. Around 4 pm I received a called from this company to inform me that the movers are running behind and they will not be available until 8 pm. At 4:30 pm I received another call to inform me that there are 3 movers available at 6:30 pm, I ask if I could get the same rate considering the extremely late time and that I originally requested for 2 movers. The representative (female) on the phone stated she will check, an hour later I ended up calling instead because no one called me back. This time a representative (male) picked up, this person told me the 3 movers are already booked with someone else, I will have to wait until 8 pm. I told him I'm very frustrated with the company and the costumer service, the representative told me if I'm not happy with their company than he can cancel the service. I told him My parents will be moving in tonight, therefore I can't cancel the service. He continues to raised his voice stating that he's just a dispatcher and that I shouldn't be complaining to him. I ask him if that's the case I would like to talk to his manager, he stated he is the manager. Then he insisted on canceling the service and hung up on me. It's just not ethical to do this to someone. I ended called another company and was able to move to the apartment on the same day. I just can't believe this company is still in business.

    The movers and their service were wonderful however that was only once they got there. Which…read morehappened to be 25 minutes later than the time they gave me. Company as a whole needs to work on their customer service but with the rate I got ($65 per hour) I am satisfied.

    Extra Space Storage - selfstorage - Updated May 2026

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