Mike was the only person making sure the facility was running efficiently. So far my only positive…read morecustomer experience as well has been with Mike and one other young gentleman. If you can avoid having to deal with the other employees, you should be able to have a less stressful experience. They are very dismissive, untrained, and tend to give you attitude whenever you need help. I've recently have dealt with an infestation of moths in the unit as well. Upon entry of the building there were a variety of dead bugs in the hallways around certain unit doors. Like I've said, the place has gone downhill at an alarming rate since Mike has left. Never have I had an issue with this location until now.

Access & Security: 24/7 access is available with enrollment but the standard hours were more than…read moresufficient for us. All access is electronically controlled by PIN pads located throughout the building and each locker has a keyed padlock on it. Depending on your locker size you might get an individually monitored unit alarm, ours had it, smaller lockers might not. The entire building has tons of CCTV cameras located throughout and looks very secure against would be burglars. Cleanliness: Even the bathrooms are secured by PIN pad, if that doesn't tell you the place is kept extremely clean then I don't know what will. Everything is immaculate inside the building with the exception of some scuffs and scratches here and there from people recklessly careening through the halls with loading dollys. Price: I hear it already, I can hear the voices of people saying "that place is expensive" SHUT UP! You get what you pay for. If you want top tier storage with high security and climate control to guarantee that your sensitive vinyl record collection and high end computers stay safe during your move you're going to need a company like Safeguard. Bottom line: YOU GET WHAT YOU PAY FOR! Don't skimp on protecting your stuff if you have high value items. If you're just storing a bunch of boxes of clothes and general housewares you probably don't need a fancy storage provider with climate controlled indoor storage and can go for an outdoor locker. All that said, for what we were storing, records and high value computing and storage arrays along with a plethora of other sensitive electronics it was well worth the extra money knowing our stuff was safely stored under climate controlled lock and key. Location: It's right off the highway which makes it easy to get to with a large truck and their loading dock can accommodate most any truck you can throw at it. Loading Dock: An enclosed loading dock is a nice plus especially when it's suddenly started raining and you want to unload your truck into storage. Unloading dollies are provided and all were in good working order when I was there. Bottom Line: If you are looking for top notch storage this is your place. If you are storing low value items that don't need climate control then you might be better served elsewhere.

I have learned that public storage facilities are scams. Rent started off at $146/month in July…read more2023, 5 months later $204/ month, another 6 months and $261/month, and I just received an email that they are raising it to $329/month! So, they more than doubled the rent within 2 years. But here's what makes even less sense to me...I can go on the website and book the same 10' x 20' unit for $177/month.

It's been a pleasure working with Kelly F. She has been extremely helpful, awesome and kind. More…read morebusinesses need employees like her.

I found this company on Reddit and I'm glad I listened to the post. The move was seamless,…read moreorganized, and handled with great care. The three movers packed up my things with a lot of thought and efficiency. They also listened to what I wanted and how I preferred my belongings to be packed and delivered. I will definitely be using them again!

It was a complicated move with multiple pick up and drop off locations and in the middle of…read moreinclement weather, making moving conditions dangerous. They packed and moved everything quickly, no damage was done to the houses or items moved, everything arrived where it was supposed to end up. The movers were very nice and adapted to the tough weather conditions without complaints, they were on time and they are worth the price.

Very quick easy signup at a fair price. Space is clean and easy to access. Couldn't be happier.read more

Alex at the front desk is very knowledgeable and helpful. She always greeted us with a smile. She…read moreis the reason for our 5 star experience! The facility was always clean and accessible. The enclosed garage loading area was a must!

From our very first contact to the actual execution of a flawless move, Move-tastic exceeded…read moreexpectations. We moved from our large home of 47 years to a smaller condo. We were extremely anxious because we had to change our moving date twice and every time we called, they were able to calm our fears and accommodated our change of date. The day of our move, the crew arrived on time, with two trucks. We were greeted by David Byrd, Jose Gonzalez, Josu Sanchez, Jose Jr. Lopez and Richard Sanabria. We immediately knew that this was a team that worked well together! Their people skills were amazing and they even calmed my anxious spouse who was extremely stressed out with the whole the process, THESE GUYS KNEW WHAT THEY WERE DOING! They packed us up with a smile then unloaded at our new condo where they again put their skills and experience to use getting all of our furniture in a small elevator, up to the sixth floor, and put into place in our new home. We would hire them again in a second. And that's coming from people who are/were extremely stressed about the move. We also are so grateful for Bailey who was our first contact, who made herself available and was always ready to counsel and adjust our needs She walked us through a very distressing time in our life and was ALWAYS available. We had many phone conversations and those calls were returned with lots of experience, patience and kindness with people inexperienced with the whole process. The total price was well within the original quote and for the service we received it was a real bargain. WE cannot recommend this company enough! Thank you Movetastic. Mary, Chris and Paulie

I cannot definitively say Movetastic was responsible, but the timing and circumstances surrounding…read morethe theft of over $12,000 worth of belongings from our storage unit raise serious concerns for us personally. Combined with the lack of accountability and overall experience, we no longer feel comfortable recommending them. At minimum, this experience highlighted how important trust, chain of custody, and security are during a move, and unfortunately we were left feeling deeply uneasy afterward.

They did a great job moving the contents in our POD that was at a storage facility in Elgin to our…read moreduplex in Wicker Park. They were fast and efficient and the price was the best in town. Would definitely recommend.

The move itself was great. Movers worked efficiently and made the typical stress so easy to deal…read morewith. Unfortunately, the price quoted was not the price we had once the move was over. We were told, repeatedly, that the move would be charged at a 2 hour minimum price and anything above that time would be charged at 15 minute increments. Our move took 2.5 hours, we were charged for the full 3. When we brought this up with our booker, we were told it "was a typo". A typo over a phone call? Anyway, again, the move itself was great but the pricing discrepancy left too sour of a note for us to recommend when other moving companies don't do that!

Horrible performance broken items ,stolen items, insurance charged but no response or company…read morestopped responding. Do not use

Used Doorage to store everything from my apartment while traveling for 6 months. I ended up using…read moretheir storage for over a year. When I initiated the storage, I was told that all moving costs in/out would be included with my monthly storage fee. However, when I moved in to my new apartment, I was hit with an $80/man/hour moving fee plus another $75 fee to pick up the eco boxes that I had used to pack my things. So ridiculous! Also, they damaged two of my furniture items and now I have to fight them to claim reimbursement. They are deceptive and would not recommend them to anyone!

Very poor follow through. They came to my house and gave a verbal quote for my move and said they…read morewould send a formal quote via email. Ten days later I decided to contact them to make the move. I told them all I had was the verbal quote and never received the email from Jeff. They said Jeff was the only one who could confirm the quote. That took several more days. When Jeff called he quoted a price about 1/3 of the original verbal price and I knew he had the wrong customer. He was certain he remembered but then later admitted that he had apparently lost the notes on my job. They asked to come out again to review it. A couple days later they sent another estimator, but from another company working on their behalf. That quote was over double the quote that Jeff gave me. (This estimator walked in with no mask on and attempted to shake me hand - COVID Time). On top of this, they only occasionally answer their phone during their published business hours. Maybe they would have done an okay job with the move, but they are very unprofessional, disorganized, and unresponsive. I asked for a call from the owner, but it's been days with no call. They apparently don't care . No problem, there are others in the area and I would recommend going elsewhere if you value your time.

I recently had to move and store a couple of over-sized boxes. This company provided fantastic…read moreabove-and-beyond service. My items were timely delivered on the requested date - January 6th, 2013 - which will go down in history as a record cold day in Chicago with polar vortex being in full force. It was minus 11 degrees outside and snowing, and the driver was there on time as promised... Impressive. Overall, this was an very smooth and painless transaction. Eagle Storage emailed me a quote right away after I described what I needed; no phone call required. I arranged a pick-up the week after and the person showed up on time in a big truck, took my boxes and off they went to the storage. I didn't have to do anything. All of this was priced very reasonably considering this was for storage AND transportation AND labor. No hidden fees or anything. I wish I had more cash on me to tip the driver who made a trip to my new place in this horrible weather. Thank you Eagle Storage! :)

Here's a polished Yelp-style review based on your voicemail, keeping it natural, detailed, and…read morefive-star appropriate: We were in Chicago cleaning out a long-term storage unit and ended up with more than 200 pounds of documents that needed to be securely shredded. I called around to several shredding services, and Midway Document Destruction was hands down the best option--by far the most service-oriented and the best price. We worked with Glenn, who was absolutely incredible. Not only was he helpful and professional on the phone, but we also happened to be there on Black Friday and received 50% off, which was a huge bonus. The weather was terrible, and we arrived close to closing time, but Glenn still came out, helped us bring all the documents inside, and stayed with us while everything was shredded on the spot. He made what could have been a stressful and exhausting situation so much easier. We were juggling a lot while closing out a storage unit we'd had for years, and his kindness and patience really stood out. Midway is fair, transparent, and significantly cheaper than many of the more "convenient" shredding options. They're located at 2700 W Chicago Ave, and despite the location sounding out of the way, it was actually very easy to get to. We had an excellent experience from start to finish and would absolutely recommend Midway Document Destruction to anyone who needs secure, affordable, and genuinely great service. Five stars without hesitation.

I used them for shredding 70 lbs. of paper. It was done in two minutes. You can shred up to 175…read morelbs. for $75 and watch them do it for your own peace of mind. It's near Midway Airport by Pulaski off ramp and 41st Street just off I-55. The owner Alan was very nice and accommodating for my small shredding job compared to their huge operation of recycling. It was quite the education, an interesting field trip.

Units has been a great company and very helpful in this hectic moving process. I can not thank…read moreenough Tom at the Buffalo Grove location. He was great. Very easy to work with, quick on the replies or any questions. And super efficient when it came to drop off or pick up of our container. Prompt, and know how to handle these types of storage. Great guys, great price, great service. Its a definite i am using Units Moving n Storage in my future moves. Thank you very much to Tom and his team.

Here is a great way to store things. The company is not widely known but they're doing a much…read morebetter job than the "big guys". They've got a new facility in the BG area and seem very eager to earn my business.