The attendants attention to detail before the wash machine was excellent! These guys really put…read moresome heavy elbow grease into the pre-clean! They're friendly and work hard. I've had some monthly specials with frequent car washes, but this place has been the best! I can vacuum the inside of my truck myself, especially with the super suction vacuum provided! Thanks guys!

Had a great experience actually! I was using another local car wash, and then I decided I really…read moreneed to vaccum my car, so I ended up here. The cost was good and they scrubbed my front and back end of the car with only the second value car wash. I felt that I wasn't paying too much for the effort they put forth. I also was able to pull into their vaccum station and that was awesome!! The vaccum is strong enough to get a lot of dog hair out of my car too. And because it reaches on both sides it was super easy. There are clips to put your mats to detial them better and I also see that they have a blowing tool that was awesome to blow out the crud from small places in the car. I didnt' interact with staff, but they seemed professional about getting my bumpers clean.

I love the monthly membership! I can wash my vehicles daily if I want, though I rarely have time…read more Still, the option is there. The $59.99 membership is worth it as long as I use it at least once a week. It was a lifesaver during snowy weather, letting me remove residue from road treatments and salt. In the Spring and Summer, it easily removes pollen as often as needed. Be sure to try different locations--service depends more on management and staff than the facility. I've found the best spots in my DMV area and stick with those. I get the best service early in the morning or after 6:30 PM on weekdays. Weekends are crowded and rushed; I avoid Saturdays but occasionally go on Sunday mornings. Recently, I needed to transfer my membership to a different vehicle due to a mechanical issue. The first customer service representative (unnamed) did not complete the transfer, and I was billed for a month without being able to use the membership on the new vehicle, as it is tracked by the vehicle tag. Therefore, because the transfer was incomplete, I could not use the car wash. I called customer service at 410-824-1135 and spoke with Latrice, who resolved the issue, transferred my membership, and handled the unused month. I must admit I was frustrated, but Latrice's patience and temperament helped us resolve the situation in one call. Thank you, Latrice! Flagship Carwash needs more employees like Latrice. She was pleasant, polite, knowledgeable, and is definitely a rarity in her field! Customer service is at an all-time low across the board, and she is an excellent customer service rep who represented your company well and finished the process. Signed, Still a satisfied customer!

Professional with an expeditiously approaches to customers and cars. There's service levels for…read moreeveryone's budget. The waiting area is clean, comfortable, with a TV to make your experience more pleasant and to take away from the awkwardness by being around strangers. I highly recommend this car wash and get a subscription where you can go as much as you want throughout a month!

my first time at the car wash, I did the self wash and then vacuum…read more New to the area, but I can tell you from living all over the place. This place is very well maintained. everything works well and I will be coming back here on the regular

For a Deluxe wash, half the roof looks untouched. Maybe I didn't tip enough. Definitely NOT going…read moreback.

Bottom Line: Excellent customer service, quality workmanship and a nice lounge…read more I recently took my car to Chesapeake Car Wash for a full detail and I was impressed with the service they provided. I arrived a bit before the official opening time and I really appreciated that I was still warmly greeted. After turning my car over to the staff I was shown to the lounge and offered complementary beverages. When it was time to retrieve my car I like that a staff member ushered me to the enclosed garage where they worked on my car so I could inspect it before driving off. I walked around the car but didn't see anything that needed a touch up. I thought my car was relatively free of "stuff" before turning it over to the staff but apparently they found plenty of junk remaining which they gathered into a white trash bag during the cleaning process. I really liked this approach because it shows they moved the clutter to clean the nooks and crannies and it gave me the opportunity to sift through my car junk and to make a decision about what to keep and what to toss. The staff was very courtesy and customer-service oriented. Overall, it was a great experience and I will be much better about getting my car cleaned in the future.

I have a car that is 6 months old. Single rider majority of the time…read more Purchased the Platinum wash. It was explained that level of service included all options. The interior service was unacceptable! I asked to speak with an associate. This is an overview is the comments I made and the response of the employee. There was mediocre attempt to vacuum the weather tech floor mats were still dirty. We require extra payment to power wash the mats. I am a first time customer and this service was provided at other similar places. The vacuum service was subpar. Many places I could still see where they had not touched. The employee stated they could re-do the vacuum service. The arm rest had a coffee mark on it and was still there. No remark with a shoulder shrug. The seats still had crumbs in the creases. There also no attempt to wipe fingerprints off the center console where there is brushed chrome. And the outside was no better. There was no tire shine applied to my tires. And the rims were not cleaned and mud was still on the mud tire wells There was the offer of a redo of the vacuum. There should have been entire redo of the interior service. As a first time customer, this was a horrible experience. Not sure if this is the level of service that is typical or if the facility is poorly managed

Always a great job. Staff is friendly and knowledgeable. It is always a pleasure to drive away in…read morea clean vehicle both inside and out.

The worst car wash place I've ever been to in my life, interior and exterior not up to par, payed…read morealmost $50 for the top service and the car wash in Edgewater Md is by far a better place to have a car wash. Only went there because of a coupon from Subaru Annapolis . Stay away from this place

A really nice couple run this place. Helpful and good pricing. Quick and very reliable…read more Go, it's a small family biz that does a fine job

Great service! I've been taking my cars here for 13 years! They offer detailing as well as washing…read moreand the after wash pampering really leaves my car looking good.

I hadn't realized this was a full service car wash. Drove in with a super filthy car and left with…read morea very clean car! Thanks so much.

I posted a negative review last week. Since then, the working manager contacted me to apologize…read morefor the poor experience. They remedied my complaint going above and beyond my expectations to demonstrate their desire to deliver quality service. I want to thank the team for their customer focus.

Fantastic job - a thorough cleaning of floors, mats, door pockets, console, cup holders, dash,…read moreupholstery (including stain removal), hub caps, tires, windows, exterior, door frames, even inside the gas cap! Nothing was left untouched. Looks brand shiny new - I couldn't be happier!

I recently took my Toyota Prius for a wash and wax here. I was charged twice the expected price for…read morea large vehicle although my car is actually a small car. Since my car had a few marks on the back end due to parking under a tree, I agreed to pay this amount. However, the marks remained the same when I picked it up. My husband removed them with a compound fairly easily and then waxed the entire car. I'm not sure what I paid all that money for. I will NOT return to this business.

I am very pleased with Sharp Detail. They do a very thorough job. Trent who detailed my car came to…read moremy home and spent several hours on it. It was very windy that day, so he came back a few days later with no extra charge. The cost its self was very reasonable 250 bucks. With the amount of work Trent put in the car it was worth it. I recommend Sharp Detail to everybody. Joseph Thomas

Great experience with Sharp Auto Detail! They did an excellent job detailing both of my vehicles…read moreand really paid attention to the details, both inside and out. Professional, friendly, and quality service. I highly recommend Sharp Auto Detail and will definitely be using them again!

This is not a car wash - it is a residence in a neighborhood that also offers detailing services. I…read moredrove here because I was looking for a quick car wash but saw no signs on the residence that make you think it's a business and definitely no car wash. Will change my rating and use them for detail services eventually as the reviews seem good.