I recently brought my pickup to BOR to have my catalytic converters replaced. My check engine light…read morekept popping up for that issue. The staff at BOR were very receptive and responsive to my needs and arranged to replace my converters. Unfortunately, after all their hard work my check engine light came back. It turns out that when BOR discussed my repair options I opted for the cheap route and asked them to buy aftermarket converters. When I came back they found an exhaust leak and fixed that, and the light came back a second time I relented and asked them to get OEM converters. The OEM converters fixed the problem and my pickup is running great again! I have nothing but praise for how BOR worked with me, accommodated all my choices, and bent over backwards to help me get my truck working.

Better Off-Road? More Like Better Off Somewhere Else…read more I brought my 2002 Suburban Z71 to Better Off-Road with a clear, detailed diagnostic summary--11 specific issues, complete with history, symptoms, and codes. I gave them every benefit of the doubt. What I got in return was a $10,000 engine replacement estimate and a lazy guess. After eight full days of silence, they finally looked at the truck and performed a basic compression test. They found low readings on two cylinders and immediately recommended a full engine swap. No leak-down test. No spark plug inspection. No timing verification. Just a vague shrug and a five-figure solution. Here's the kicker: * They performed the wrong test first * Then charged again to do the right one * That's double billing for diagnostic failure A leak-down test is the industry standard when compression is low--it tells you why it's low. They didn't perform one until I hounded them. That's not oversight. That's negligence. When I finally arranged a tow to get it out of there on October 22, they refused to release the vehicle until I paid. Fair enough--but their phones were "offline for two days," yet their voicemail worked. Convenient. Then they charged me a 3% fee for using a Visa card. That's not standard. That's gouging. The technician who texted me couldn't write a coherent sentence. His diagnosis read like a fifth-grade book report. I wouldn't trust this shop to change a bicycle tire, let alone diagnose a complex engine issue. Bottom line: * They ignored a detailed diagnostic roadmap * They charged for incomplete diagnostics * They double-billed for doing it right * They stalled communication for eight days * They misrepresented fees * They showed zero professionalism I paid the bill because I honor my commitments. But they didn't honor theirs. I'll never go back--and I hope no one else does either. --David W. Klieman

Johnny Rodriguez has performed several repairs for my cars and it's always quality work for a very…read morefair price. No price gouging at JROD Automotive.

For a small auto shop he does good work. He's willing to fix other shops mistakes. My buddy Dion…read morecame in with his 2015 STi and it was all sorts of messed up from Infront Racing. They fixed all the mistakes done to it and installed the new parts. He also documented all of the work on the STi and contacted Infront Racing about his finds. He's repairing and reworking my 84 RX7s custom exahust system that CJs Custom Exhaust and Fab originally did and messed up. Also reworking some of Jerry's Automotive and Exhaust work too! He is coming in on a Sunday to do work on my car. He's is very friendly and willing to work with his customers. Only day he probably will not do work is Saturday, becuase he's racing at Evergreen. $75 an hour he charges, which is cheap these days. I was paying this back 15 years ago for labor. He lives for custom work, he gets excited when he has to modify parts to work correctly with the car its going on. Give him a call and support you little local guys!

They did a good and professional job at a decent price. I'd return if I ever needed anything,read more

Best services in town. Professional staff…read more High quality products. Reasonable price. Full warranty on services.

Delivered on the service I requested . They did a good job. For the price of the service I was…read morehappy with the value . They delivered good on the service requested

I'm from Alaska I moved to Washington and found a place to get my car starter fixed at. He was…read moreable to get it working in about 20 minutes. I love this place and recommend it to any and everyone. Local places are the way to go. Thank you so much I really appreciate you.

I took my vehicle in for what should have been a relatively minor body and paint repair, and the…read moreinitial result was the worst quality paintwork I've personally seen. The body lines didn't match, the paint had obvious imperfections, the color was noticeably off, there was excessive orange peel, sanding marks, and numerous other flaws. To the owner's credit, he immediately agreed the work was unacceptable and personally redid the repair, which I genuinely appreciated. Unfortunately, even after the second attempt, the finished product still looks very amateur. It's far from the level of quality I expected and is disappointing every time I look at it. The people here are genuinely kind, communication was good, and the turnaround time was reasonable. That makes writing this review even harder. But after two attempts--including the owner personally handling the second repair--the lack of attention to detail and overall quality is hard to overlook. Looking back, I probably should have paid closer attention to the vehicles they had on display. Several of the "finished" cars in the showroom showed similar paint and bodywork issues that should have been a warning. I hate leaving a negative review because everyone I dealt with was friendly and professional. I just wish the workmanship had matched the customer service.

Came for accident repair, rust repair and paint job. My vehicle is two different colors and no one…read morewill communicate with me. For the amount I paid, the quality of work is pretty sad. Don't get me wrong, the guys are super chill but lack professionalism. Frankie, I have that 100 still. I'll get it back to you when my car is one color, with no bubbles, drips or missed spots. You should have my number.

Been going there for over 40 years. They always do excellent work at a reasonable price. I highly…read morerecommend this company!

Been going here for tint since my wife recommended it. She had several cars tinted here before my…read moretime. Recently they have done 2 cars for me PPF and tint. High quality jobs! Had a couple minor issues and no questions asked, fixed it right away. What's also nice about them is they've been in business for a LONG time (60's I believe). PPF and tint all come with long warranties and there is definitely peace of mind when taking your car to a shop that has been around for half a century. Prices are also very competitive.

Brads did a full diagnosis on my 1967 Mustang Coupe. Although there were major issues I was unaware…read moreof, they took the time to walk me through each one, explain my options, and give me an estimate for repair. Brad and David were straight forward and not pushy which I appreciated under the circumstances

Let me start with I'm blown away by these guys! I had an AWE custom exhaust system I needed to get…read moreinstalled. I'm a descent mechanic, but there was no way I was going to be able to do this myself with my car ramps or a floor jack. I called a couple of places in Bellevue, but they could not get me in for over a week, and I got quotes like $600.00 to do the install. I almost did not call Brad's because they were in Seattle, plus they typically work on Mustang's and Corvette's. And I have a Durango. I called them, they said we will call you back , usually we don't work on Dodge. Shortly after they did call back, asked how soon I wanted it done, and said bring it on over now. It took them 1hour. Charged $300. When it was up on the lift , everything looked great, and sounds much better than my factory performance exhaust.