I had a tiny Stone in my wheel/brake system and it was squealing badly. I stopped in at Mark's and…read morein 20 minutes. They had the car up in the air and removed the pebble. They didn't even charge me. Now this is great customer service. Highly recommend.

I had my truck in for a distributor repair, and I couldn't be happier with the service. The shop…read morewas professional, knowledgeable, and took the time to properly diagnose and fix the issue. They did quality work, communicated clearly, and got my truck running right again. It's refreshing to find an auto shop you can trust. I would definitely recommend them to anyone looking for honest, reliable automotive repair.

This place is fire! They always do a good job when need my car repairs or an oil change! Super…read moreprofessional!!! I always go back here great prices

I have come here in past for oil change. never an issue. In my most recent visit I was told I have…read morea moderate leak with water pump in my Toyota pick up. I should point out that I asked about the level of leakage, meaning was it small, large, etc? They said moderate. I was then further advised a diagnostic would be necessary to determine if repair or replacement was needed. I checked coolant levels later and they were normal. I took to Toyota dealer in Mt Vernon later and diagnostic revealed no issue whatsoever. Be aware before you repair.

They are great and honest people. I've been going there for years. They had my vechicle for days…read moreand couldnt find anything wrong with it and didnt charge me. when I got it towed up there it wouldn't crank. They were honest and didnt make something up. Thank you Auto Pioneer.

In March 2023, I brought my Lexus RX 350 to this shop for a transmission fluid service. The…read moretechnician noted the presence of metal shavings in the pan on the invoice, and instead of following OEM specifications and using Toyota WS-compatible fluid, the shop installed Kendall VersaTrans CVT+. I later reviewed the product specifications and contacted Kendall's own technical support team directly. Their team confirmed that while VersaTrans CVT+ may be used where Toyota WS is specified, their *recommended* product for WS applications is Kendall VersaTrans LV ATF, not CVT+. Their data sheet confirms this. When I brought this to the shop's attention, attaching official data sheets, Kendall's response email, and compatibility concerns, they refused to acknowledge any wrongdoing. Their responses were consistently short, dismissive, and unprofessional. I received multiple replies with no greeting, no name, and no attempt to address the core issue. Instead of discussing solutions (which I offered several times, including a fluid replacement or partial refund), they repeatedly deflected and eventually stopped engaging altogether. Despite the shop stating in their own records that metal shavings were present, a clear indication of wear, they opted to use a non-recommended fluid. Over the next 2.5 years, the vehicle accumulated only ~9,200 miles, but the transmission continued to degrade, likely accelerated by the mismatch in fluid. This review is not based on emotion. I've provided documentation, OEM specifications, and direct confirmation from the fluid manufacturer. The shop's refusal to admit a mistake or even engage in a basic conversation about resolution speaks volumes about their customer service standards and technical judgment. I cannot recommend this shop to anyone seeking careful, OEM-spec service or professional accountability. If something goes wrong, don't expect them to help, or even call you by name.

I am a senior citizen and on a fixed income, so I want to get the word out about Gateway…read moretransmission, I highly recommend them, their customer service is outstanding they are very professional and have reasonable rates. Andy the foreman was very professional and explained everything to me, it made me feel very secure. I walked in and had an appointment the next day I highly recommend them.

UPDATE: post job being done diy. I was charged $531 for a removal and replacement of "Remove…read moreDriver's Side Valve Cover -To Inspect & Take Photographs Of The Camshaft -for extended warranty company". The manifold gasket seems like it may have been new however they left the old intake manifold gaskets on that get unsealed when the valve cover is removed. Gaskets aren't meant to be reused. (black gasket is for the valve cover white gaskets are for the manifold).

So glad I found Kaiser's Garage. I was nervous about finding a reputable, reliable mechanic for…read moreForeign cars on the Island. I was able to get an appointment very quickly, they worked on my car immediately, have incredibly reasonable rates and I was on my way in less than an hour. Jason came across as genuine, concerned about the right repair for my new BMW, and eager to earn my trust. I will definitely return to Kaiser's for my next Service and repair, and if all goes like today, will quickly be a loyal client. Bravo!

I was traveling from Michigan ,needed service bad and stumbled upon this place by way of a…read morerecommendation from a local. As busy as he was, Jason got me in within a couple hours, got me squared away and back on the road! These kinds of places are gems whether you're in a bind or just need regular service. Jason is a veteran and an honest guy, He deserves all the stars he can get!

I have to give a big shout out to Dylan at Driveway Doctor. I found myself with a badly…read moremisbehaving van while visiting Oak Harbor up from Redmond WA. Engine light was on and intermittently flashing, which is not good news. Got a recommendation to call Dylan and I'm sure glad I did. Though he had lots going on, he came to my current location, knowing that I was pretty much stuck. He worked hard and diligently on my van systematically working through a diagnostic process as the OCD did not give a definitive direction. While we could not figure it out on the spot, I left it with him while I rented a car to get home. That evening, after hours, he had some ideas and returned to work on it and it worked. What a dedicated, diligent and nice person. So refreshing to find someone so dedicated to his craft and committed to helping us out. Great guy, great work, and reasonable cost. I highly recommend the Driveway Doctor for any an all automotive work.

From the owner: We are a mobile auto repair service that comes to you. We can provide service while you are in the…read morecomfort of your home, business, or office all while avoiding costly towing fees and exorbitant service bills that traditional auto repair shop quote. Give us a call today and experience high quality auto repair at a fair and reasonable price.

B & B Auto Repair is simply fantastic. Paul (owner) and Patrick (Mechanic) were awesome in all…read moreregards. Paul sold B & B to Dustin. Luckily Dustin (owner) and Jim (Head mechanic) are continuing the tradition that Paul set. They do fantastic work and are completely honest. Everyone at now DC Auto Repair are fabulous to deal with including the two young ladies who work the front desk. DC Auto Repair has my highest highest recommendation.

I have been taking my 1992 Mazda, 2007 Odyssey, 2010 F-250 to Paul at B&B for years, at least 14…read more He has Always given me a fair price and fixed the problem each and every time. Now that his protege has taken over with Paul in semi to max retirement we will see how Dustin dose, he will be working on the F-250 for the very first problem I've had with it ie; blower motor as my immobility hampers me from carrying out the youtube/service manual repairs. Paul you will really be missed by us, you have been a blessing over the many years and we thank you for your upright service! Good luck Dustin, we expect nothing less from you!

We used these guys to work on my MIL's 1996 Jeep and they were great!…read moreWe worked the whole time with Vicky who helped coordinate having the Jeep towed in and kept us informed throughout the diagnostic process and throughout the work! She is great! There were several issues and Vicky helped us prioritize what we mission critical, and what things could wait a bit longer and for how long. They got the work done sooner than they said they would and the pricing was very competitive! Would 100% use them again!

Requested quote for repair on a family vehicle. Got a quick and easy quote from the company…read more Professional and timely quotes

I have been there a couple times before. Each time they were friendly. Each time they were able…read moreto provide quick service. The tasks completed are as follows: A) fixed a tire B) oil changed C) flushed the coolant system. Zero hassle, pricing seemed good (although I didn't do a pricing comparison), and each person I interacted with was respectful and kind. I plan to go again soon for my car's annual "physical." * In the event that the business owners read these reviews...Thank you for your service!

They helped me add a new intake to my diesel Cummins along with tires and an "inspection" and they…read moredid solid work.

Stay away from this place they treat people with lack of respect and honor…read more I can't believe people can still treat humans differently for social class or race. I am very disappointed on this people. They treat their clients well but wait to you see how they treat their own staff or people that supply to them. And even some people won't get the service because they are way behind schedule. Reasons they don't treat their staff with love.

Central Collision recently just did some body work on my fathers Honda Ridgeline. He was so happy…read morewith the work done that he called me raving about how nice the people where and how good his truck looked inside and out. Now if you know my father he is pretty picky and this doesn't happen often. Thank you Central Collision for taking care of my father. We will use you in the future and refer your company out.