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    Bill's Custom Auto & Truck

    5.0 (4 reviews)
    Closed 9:00 am - 5:30 pm

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    Response time

    8 hours

    Response rate

    100%

    Services - Bill's Custom Auto & Truck

    Auto electronics installation

    Engine customization

    Auto exhaust customization

    Bill's Custom Auto & Truck Photos

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    Better Off Road - BDS lift kit install

    Better Off Road

    (15 reviews)

    I recently brought my pickup to BOR to have my catalytic converters replaced. My check engine light…read morekept popping up for that issue. The staff at BOR were very receptive and responsive to my needs and arranged to replace my converters. Unfortunately, after all their hard work my check engine light came back. It turns out that when BOR discussed my repair options I opted for the cheap route and asked them to buy aftermarket converters. When I came back they found an exhaust leak and fixed that, and the light came back a second time I relented and asked them to get OEM converters. The OEM converters fixed the problem and my pickup is running great again! I have nothing but praise for how BOR worked with me, accommodated all my choices, and bent over backwards to help me get my truck working.

    Better Off-Road? More Like Better Off Somewhere Else…read more I brought my 2002 Suburban Z71 to Better Off-Road with a clear, detailed diagnostic summary--11 specific issues, complete with history, symptoms, and codes. I gave them every benefit of the doubt. What I got in return was a $10,000 engine replacement estimate and a lazy guess. After eight full days of silence, they finally looked at the truck and performed a basic compression test. They found low readings on two cylinders and immediately recommended a full engine swap. No leak-down test. No spark plug inspection. No timing verification. Just a vague shrug and a five-figure solution. Here's the kicker: * They performed the wrong test first * Then charged again to do the right one * That's double billing for diagnostic failure A leak-down test is the industry standard when compression is low--it tells you why it's low. They didn't perform one until I hounded them. That's not oversight. That's negligence. When I finally arranged a tow to get it out of there on October 22, they refused to release the vehicle until I paid. Fair enough--but their phones were "offline for two days," yet their voicemail worked. Convenient. Then they charged me a 3% fee for using a Visa card. That's not standard. That's gouging. The technician who texted me couldn't write a coherent sentence. His diagnosis read like a fifth-grade book report. I wouldn't trust this shop to change a bicycle tire, let alone diagnose a complex engine issue. Bottom line: * They ignored a detailed diagnostic roadmap * They charged for incomplete diagnostics * They double-billed for doing it right * They stalled communication for eight days * They misrepresented fees * They showed zero professionalism I paid the bill because I honor my commitments. But they didn't honor theirs. I'll never go back--and I hope no one else does either. --David W. Klieman

    Marysville Speed n' Custom - Price online. This shop sucks

    Marysville Speed n' Custom

    (26 reviews)

    I took my Toyota 4Runner here to get my front bearings replaced. The whole experience was…read moreexcellent! When I called for a quote, the owner, Dan, was very friendly. I was already feeling good vibes. He happened to have openings that day. Dropped my car off in the afternoon. Got it back in the same afternoon. I was okay picking it up the next day, so I was surprised by the quick turn around. After installing high-end aftermarket parts, plus labor, the price was very reasonable compared to other options in the area. When I picked up my car, Dan took me on a tour of his clean shop filled with badass custom cars they are currently working on. Had a great conversation with him about mech stuff. When I'm looking for a restaurant or any service, I'm the type of person who looks for places with thousands of reviews online with at least 4 stars. This shop has only 11 reviews with 4.5 stars. But man, this shop is so stealth! Even my mom, who's not a car person, was like, "you've been here this whole time?!" Dan happens to be a 20+ year master technician from Toyota. So, I'm never going to another dealership or anyone else for service when I'm in Washington. (I'm from California and was visiting family) I'll recommend my friends as far out as Seattle to check this shop out!

    This place rips you off and charges way more for items you can buy yourself. Guess thats why Dan…read moredoes not like to let customers buy parts. They want to rip you off. Take a look at my photos. I have drove my truck maybe 300 miles since getting back last October. They installed two window handles and both have fallen off the door. Dan could not even tell me if the 4.8l vortec and the 5.3 liter vortec are the same except the pistons tops. He said "i dont know" he tell me his shop fixes all the other shops mistakes cause they dont know whay they are doing. No Dan you guys cant even install window handles. They are only good for tint. Dont go here and stay away from Dan. Wish I could give it 000000 stars When talking to dan he come off as a cocky gear head who really doe not know shit. Call and pick his brain he has no clue. Maybe his guys do but this small little.man with a mullet is a joke. They charged 179. For a window regulator Online same part. 30 dollars Bbk headers they charged 525 with a 19 dollar delivery. 19 dollars for the part to be delivered to this shop? See pic below. Online price 445 free shipping. Now the fuel pump. They charged 286 for this pump. This is not a racing pump, nothing special. Online 156 dollars!! Then charged me 402 dollars. For labor. That almost 700 dollars for a fuel pump?

    Brand-X-Customs - Taken in Anacortes WA on a cold, clear winter day cruise in December 2022.

    Brand-X-Customs

    (15 reviews)

    I had the pleasure of meeting Blair and starting my relationship with these very talented…read moreindividuals at Brand X who produce exceptional quality restorations. Owner Brandon Knowles treated me like family and Master Mechanic and restoration expert Chris Ingrahm completely rebuilt my dad's truck a second time to absolute perfection after a failed attempt over 5 wasted years, was blundered by a "close friend" to do the job. Chris has become a great friend, and car shows thus far have been a long overdue pleasure. This February Chris, who is now at a new custom shop in north Snohomish County following the closure of Brand X in late 2022, will be repainting my truck (same color minus the thin clear coat, overbuffing, and chips) to finish this lengthy resto-mod tribute build.

    Wouldn't take my stuff anywhere else. I had a motorcycle tank painted here years ago, and just…read morerecently a full Halo EFX "liquid wrap" done to my car. Product is fairly new, so Brandon and crew were meticulous and took their time. Blair's attentiveness and excellent customer service kept me updated and confident about the process the whole way through. I never felt rushed, or "upsold" into unnecessary costs on my vehicle. When the work was done, i couldn't believe it - it is FAR from the same car i brought in!! I only stopped staring at it long enough to write this review. Highly recommend - Total pros at what they do, and unbeatable service. Can't wait to bring them another project!

    Bill's Custom Auto & Truck - autopartssupplies - Updated September 2026

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