This Optical Group is amazing! I traveled to Geneva for a week long vacation and soon realized I…read moreforget the contact lenses for my Left Eye , I wear a different prescription lens in each eye (monovision lenses) ! I called North Coast Optical since their reviews were soooo good and it was nearby, and they not only had the prescription lenses that I needed in stock but gave me a box of 5 lenses at no cost!!!!! They made my day , how amazingly wonderful is that!!!! Give this establishment a try if you have any optical needs and you're in the Geneva area! You definitely won't be sorry! Thank you so very much North Coast optical !

I have been going to North Coast Optical for as long as I can remember. I have always received…read moreexcellent treatment. They do a great job at staying current with the ever changing field. The prices might seem a little higher then maybe a chain store facility but the quality and accurate of the product will save me money in the end.

Krista B. at the front desk is truly an amazing person to meet when you walk into the office or…read morecall with questions. She is knowledgeable, organized, and always on top of everything. She handles every situation quickly, professionally, and with a positive attitude, making the entire experience smooth and welcoming. She is a tremendous asset to the office, and her hard work and dedication deserve to be recognized. The office is fortunate to have her, and she certainly deserves a raise for her continued outstanding efforts.

Amazing staff. Very knowledgeable and kind. Made me and my kids feel right at home. Will return…read morefor all our eye care needs.

If I could give these incompetent people a negative star I would. Tried to get my mother in law…read morescheduled for double cataract surgery and their scheduling procedure is so complicated for even their own front office staff to do properly , First they told me, my mother-in-law needed to be put on 3 different schedules. I will admit I had to reschedule first eval appointment to due conflict in work schedules since I'm a business owner, so I call to reschedule and from there my nightmare began.... I scheduled an appointment, got a text to confirm. 3 hours later, a text pops up for a different date and time. I call to ask what was going on and to confirm which date was correct and I was met with rude, condescending responses, their answers kept changing with repeated questions, I was told she needed 3 appointments, then the next person I talked to said no, only 2 appointments needed then acted like the other lady never told me 3 appointments were needed. Did admit their fault but never gave me one apology so All I asked for from that moment on.... Was to stop talking(because the more they spoke the more confused the process became) and to just schedule the appointment. The office manager Kept saying I'm trying to, she is trying to but you..... putting the blame on me... again I said let's get past the point of conversation since you just keep going back into the conflict instead of a resolution just to try to prove your point even after you admitted fault. again please let's agree to disagree and just schedule my 79 year old, mentally handicapped mother in law her appointment....To which I was seriously told at this point, knowing the mistakes were on their scheduling practices that they will not see her at all at this point!!!!!! I was so distraught by this point I'm in tears, and feeling beyond overwhelmed, felt not heard or respected so I get yet another referral to a different office, different doctor to find out that these caddy, unprofessional, rude, incompetent front office staff literally informed the new referral office I was a problem to deal with and to not schedule me with them either....IM PRETTY SURE THAT IS ILLEGAL AND A HIPPA VIOLATION if I ever saw one. So screw you.... I wouldn't let a rat be seen here. Absolutely disgusting behavior and I'm now waiting to hear back to a complaint I filed with the Ohio Medical Board!!!! I have actually been in the medical administration field for over 10 years and I have never come across more unprofessional, caddy girls... not women because grown professionals don't act like this. craziest part I wasn't even the patient... i am a full time caregiver to my mother in law which is beyond challenging most days without adding such nonsense. I was only scheduling then someone else was to take her to the appointment... beyond wild!!!!! I thought to check a completely different area more than 45 minutes in the opposite direction of your office so you couldn't black ball me again from trying to get care for my mother in law. and was scheduled within 5 minutes, with lighthearted conversation and questions answered with manners and respect.... You need to hire an entire new front office staff, and your office manager is not any better! A lot of the reviews say the same things about how horrible front staff is... I will make sure to tell everyone I know not to go here!

Going to have surgery tweaked. So professional and trustworthy. I feel comfortable and safe.read more

My wife and have been a patients with the Shawnee Optical in Ashtabula for several years. We have…read moreboth gone faithfully every year, getting every test recommended, and buying new glasses each time. Never had a problem, and everyone there has been very friendly. Unfortunately, I will not be a customer of Shawnee Optical anymore, due to the poor policy regarding refunds. I will explain: During my last visit for glasses the doctor talked to me about getting a pair of bifocal glasses this time. We had discussed that previously, and I was reluctant due to my tendency to have vertigo. The doctor explained that doing a lined bifocal is usually okay for that condition and doesn't cause symptoms in most people. I decided to go ahead and try that. The technician who was measuring for the bifocal said that if there was any problem and I couldn't wear the glasses that I could return them and they could make me a different pair. I called Shawnee to see how it works, as I am not able to adjust to the bifocal, and they said there is no refund, just a new pair...I had no idea that I would get no money back! The single vision glasses they will be making me to replace these are a lot less expensive than the over $400 I paid. Most places like LensCrafters and Walmart Optical will refund your money in full if you are not happy with your glasses, and I am totally disappointed and upset that this is not your policy. I cannot afford to pay $450 for a pair of reading glasses, which is essentially what I will be getting. I'm sure there's nothing Shawnee will do for me, but I just wanted to make everyone aware. We senior citizens cannot afford to go to places that don't take care of us. I don't know anyone of any age that can.

I have been a customer of Shawnee Optical for years. I always got new glasses there. Today, I had…read morethe worst customer service experience. I had a new prescription. The doctor indicated that it was close to my current prescription so I may not want to spend the money on lenses. Optician, Janet, helped me. From the time she sat down and began looking up my information, I did not feel confident. She didn't seem to know what she was doing. After the first quote, I asked for an explanation. She did not like my inquiry. She adjusted the the amount and asked if I wanted to pay with CC. I again said, I wasn't sure that I wanted to spend the money. She stood up, said "thank you" and left me sitting there. Very very rude.

Well Eye Candy Optical exceeded my expectations. The purpose for my visit was to see how large…read moretheir Cartier selection was. After a long drive from Canton, Ohio I found this location adjacent to Crocker Park. This area and the people shopping reminded me of an area in Orange County, California that I use to live in. Great Shopping, well dressed shoppers and exclusive findings. Well, that's what I experienced when I walked in Eye Candy and my mouth started drooling as the merchandise was sweet. Now the store isn't that spacious, but trust me you will instantly see glasses that you have never seen. To start I was warmly welcomed by two well dressed ladies, both wearing amazing glasses that just made their aesthetic pop. Then I saw whom I believed was a physician leaving with awesome glasses that gave character and pizzazz. I scoped out the pair of Cartier glasses that had my interest but decided to purchase a pair of Erker frames. Finally , I have another pair of frames for one of my outfits but, this time a pair that truly fits my face and pupillary distance. Thank you so much Francine for your human kindness and your professionalism. Now, here's what made this establishment exceptional. After being measured, I walked out with my single vision frames completed in approximately 15 minutes. I've never had that happen to me and in today's environment most optical location have eliminated their lab. So, if you want temptation, go here. If you want service, go here. If you want an overall amazing experience, go here. Shout out to you Francine. I'll be back for the Cartier glasses. I'm just undecided on silver or gold. See Ya.

I have a very difficult prescription, and it's always been a challenge for providers to get my…read morelenses right. Amanda and Steve at Eye Candy were incredible. They were confident their Zeiss lab -- in Kentucky or Germany -- could handle it, and they were absolutely right. I chose a pair of fantastic blue frames that really complement my face and style. For years my lenses have been thick, but Eye Candy was able to use 1.74 glass lenses that are the thinnest I've ever had. They took a bit longer since they were made in Germany, but the first-time quality was perfect. I'm over the moon with my new glasses. Outstanding service, expertise, and results. Highly recommend Eye Candy!

The staff is extremely efficient and friendly. Wait times are very good!…read moreTeam, keep up the great work!

I have a strong prescription and my new glasses are perfect. Dr Bozic gave me the best exam I have…read moreever had. Staff is great. They were very helpful picking out my new frames and thoroughly explained my lens options. I also received a 30% discount for being self pay without insurance. Highly recommend and will be a returning customer.

I saw Dr Imbrogno and had cataract surgery on one eye. I am very pleased with the whole…read moreexperience. The office is professional, helpful and I was put at ease. I would highly recommend.

I went to Contemporary Ophthalmology for the first time today and saw Dr. Emily S. Washek DO…read moreOphthalmologist. The staff was very friendly, polite & efficient and they are very thorough,