Love it here!!! Cassie was amazing and personable. I literally felt zero pain. I'll be back, I've…read morebeen waxing for quite sometime now, but wanted to try a different business.

I've been going to BareSkin Waxing for years and have always had a great experience. It is easy to…read morebook online and pricing is straight forward for the services. I'm always greeted warmly by the receptionist and have never had a long wait for my service(s). The salon is clean, quaint, and neat. You will have to walk up a flight of stairs to get to the salon. For a Brazilian appointment I'm always out in about 30 minutes. The service is neat and as comfortable as can be and I like coming to BareSkin because I have limited discomfort during my waxing. The products and techniques the staff employs is phenomenal and they truly care about skincare maintenance in between appointments. There is paid street parking nearby but I recommend earlier appointments for more parking openings (the salon is located in Old Town Alexandria) $$

If "talk me through it" was a person lol. I had my first wax at age 34 lol I was so nervous and…read moresocial media didn't help not one bit lol. It was comfortable, clean, fast and painless. The entire time she talked to me, explained the process and talked me through aftercare.

THIS WAS THE BEST WAXING EXPERIENCE IVE HAD EVER!!!…read more All facts no printer~ As a small business, they do the best of the best for their clients~ They're inclusive to all different kinds of clientele bringing in men and women of all ages and backgrounds. They stay kind, caring, and genuine in conversation and their work absolutely speaks for itself!! They give the best quality results getting every last hair, even the one's you'd barely notice! And they're so experienced that sessions fly by in no time! Not to mention how considerate they are to hygiene!!! Everything is cleaned and prepped before each patient~ I love this place so much and I'd suggest it to anyone and everyone!

It's very apparent that Melinda is passionate about her craft! I went to her for a Brazilian and I…read morecouldn't have been more pleased. She literally left no hair behind. I'm a regular every 6 week waxer and I was super loyal to my previous wax technician, but I'm happy to make the transition to someone closer to me! Finding a new wax technician is a big deal! She's very gentle, accommodating and customer focused.

From the owner: Full Body Waxing Servicesread more

Just wanted to come back and say I still love it here. Ancill has since moved to her oxon hill…read morelocation full time, but I've been coming to MSI for the last 3-4 years. The new space is very bright, super clean and very welcoming. I normally get the waxing services and facials every few months. Reasons for the five stars: - a Brazilian is SUPER fast. It took her 19 minutes today to do a full Brazilian WHILE still holding a conversation with me about my upcoming trips. (Yes, there's some pain...but I've never had any irritations, burns, etc) - Ancill is super personable and actually remembers specifics about me (which makes me feel valued). I know she has tons of clients, so it's nice to be made to feel special. - the prices are super reasonable - her Covid procedures have been top notch throughout the whole pandemic - my facials are also super relaxing and REALLY good! She uses high quality products that don't overalls irritate my skin. - she's very knowledgeable...and I ask a TON of questions. Overall...still my go to spot for my Brazilians and facials.

I've been going to Ancil and her Cap Hill location for years, she is a wax GENIUS!! The only…read moreaesthetician who's never burned, bruised, or irritated my skin... she uses FOUR different types of wax with 2-3 techniques of waxing depending on your skin type hair type etx... sometimes using all the varied wax products and techniques in on area ( ie a bikini / Brazilian wax )... so thankful for her after I had tried crazy "high end" places that cost more than double her fee ... and would leave me crazy irritated with huge rashes ... I now travel to her MD location to continue seeing her, and my mom travels from VA to go to her... she also saved us with our ingrown hair issues in educating us on what products and care to engage in and now we rarely get any- and IF we do- her system has taught us how to manage them successfully ! FINALLY feel liberated and no longer self conscious when I wear whatever bathing suits I feel like!! Her artistry continues to her eyebrow waxes. This to me is a HUGE DEAL!!! I am Middle Eastern, and our eyebrows are everything to us ... she completely understands the desired aesthetic and cultural connotations, and they are PERFECTION!! She also ALWAYS asks if I'm using retinol currently - and if so- she will NOT wax due to skin irritation. Love her !

Each and every manicure and/or pedicure service I've received has always been outstanding! The…read morestaff are friendly, professional, and take pride in their work. The salon is well organized, clean , warm, and inviting . Looking forward to my next visit.

I took my dad for his bday pedicure and he was in heaven! The spa is clean and well decorated. My…read moredad was very happy and his pedicure has lasted!

Julie is amazing!! She is very efficient, thorough and gentle. Her location is by the metro…read morestation, so it's super convenient. Her prices are fair and affordable... Highly recommend people book her, you won't regret it

I love Julie! She is so sweet and her schedule is very flexible and is open late evenings and…read moreweekends. She is right off the yellow line metro and close to old town if you want to make plans afterwards. Her prices to me seem super affordable compared to other locations. She recently remodeled the space and it is very welcoming. I strongly recommend booking here!

Metropolitan Nail Bar really said, "Let's make booking as difficult and dysfunctional as possible…read moreand see who survives." The website does not work. I made a brand-new account, tried again, and it still would not let me book. So no, this was not user error. Your system is just a mess. Calling did not help either. I actually wanted to book over the phone, and instead of helping me, I was pushed right back to booking online -- on the same broken website that was already not working. That made the whole thing even more ridiculous. Then I got a vague answer about techs making their own schedules, but no real solution for actually booking with the person I wanted. So basically, the website is broken, the phone is unhelpful, and the customer is left to just figure it out? Be serious. I have never seen a business act so uninterested in taking somebody's money. At a certain point it felt like I was begging this salon to let me become a client, and that is absurd. Fix the website. Fix the communication. Fix the chaos. Until then, people should know exactly what kind of frustration they're signing up for.

I go to Jazmine and she never disappoints with my nails. I show her a picture and she nails it…read moreevery time. Sometimes I will just give her control and even then my nails turn out perfect. She's very attentive and takes care of my nails. The salon itself is still relatively new. The atmosphere is like most nail salons. They do offer beverages while you are getting serviced.

I had a wonderful experience at this location, thanks in large part to Demi at the front desk. I…read morewas originally scheduled for an appointment at the Park Road location, but it was unexpectedly canceled just one minute before my appointment time. After calling the Alexandria studio, Demi was incredibly kind, accommodating, and able to fit me into the schedule within the next 30 minutes. Her patience, professionalism, and genuine commitment to providing excellent customer service completely turned my day around. She made me feel welcomed and valued, and it's clear she truly cares about creating a positive experience for every client. I'm so grateful for her help and will definitely be returning to this location. Thank you, Demi!

So after many years they lost me because of a communication issue. Day Front Desk Associate…read moreextremely kind, however the night associate condescending and lack of customer service etiquette. If there is a billing discrepancy please call, email or reach out - or how about when I make an appointment relay that - instead a text is sent which partially summarizes the issue - simply not professional. You strive to be a community business, however treat your community as such. It's been a whirlwind at the front desk throughout the years and I get that but a good retrain is needed for your front office house staff. In this day and age , if you notice something off with a longstanding account give a call, send an email. Your Customer wants you to win but when there is lack of clear communication and just courtesy it makes it difficult to support. 5 stars to the cerologists - they are all great. It's unfortunate that they don't have a strong front do house to support their excellent services.