This is a small shop with a whole lot of frames to choose from with endless styles. Brand names to…read moreno brand names and different durability, if that matters. They have deals if you buy multiple pairs too. Been coming here for 3 years for my children. To be honest, each year I've tried going to other shops and they just didn't have a wide varieties as this one and I always ended back here. One child is a fashionista and the other child has a big frame face, so it's tiring to find the right shape and sizes. But for some reason, they always find something here because of the wide selections of frames. It works out for me too, since I buy multiples and get discounts. This place is out of network for my insurance, but they can help you file a claims to get your some money back. Wish you many luck in finding the right pairs.

Very friendly and very nice and respectful with great price and deals on lens and frame.read more

여기 안경 오더하면 오래 걸리고 남자직원들 불친절해요. 자기들 끼리 가까운 관계 같았어요. 직원 편만…read more들어요. Give me the mic please... I used to make the drive here even after I moved because I've been going to Dr Yoon for almost two decades now & love her. However, along with recent incidents due to some change in management, my trip today was really appalling. Let's start with January when I scheduled my annual exam, I came in & noticed the place looked really disorganized & saw some new employees. This man asked me how he could help & I let him know that I had an appointment. He proceeded to tell me that I was early for my annual exam since I was just here 6 months ago in May. I had never had an issue of booking my appointments before the one year mark & was wondering why I wasn't given a phone call then before I came in if this was a problem. I let him that it's been 8 months technically & if it was a problem and he proceeded to say no. Then along with looking disorganized & the busiest I've ever seen them, I noticed a different optometrist then Dr Yoon & asked if she retired & was told she had semi-retired & only came twice a week so I asked to reschedule based off of everything. I saw another lady write in a calendar book my new appointment for March. I showed up for my appointment in March & made the drive again to get told they don't see my appointment. Don't know how that happened because I saw her write it in their calendar on that day the time slot I was coming. Dr Yoon graciously still saw me & along with contacts I ordered some new glasses. Typically my glasses & contacts come within 2 weeks.. max 3 & I usually get a call when it's ready & I get told if only one is ready & given the option to wait til both are ready. They have this new generic texting system where it said my glasses and/or contacts are ready & so my bad.. I get it says "or" but you would think that if only one was ready, they'd let me know. So I leave work early today to go pick them up, just to be told only my glasses are ready. The same guy from the January visit shows me my glasses... & I'm not quite sure they're mine because they look different from what I remember. These today had this distinct mark at the ends that are pretty noticeable that I don't recall seeing the last time. When I mention me not being sure this is what I ordered, he proceeds to do this condescending laugh saying it is what I ordered. Not sure what was so funny but I didn't say anything the first time but as we are still discussing this manner, he proceeded to laugh again & so I had to ask "what is so funny about this situation right now?" That's when a younger girl who worked there stepped in & was very professional, sweet & tried to make the matter right. While she was working with me, he tried to jump into our convo & to be frank, I told him I didn't want to talk to him. Normally in a situation like this, you would think as an employee, he would give me my space but he proceeded to say to me "I don't want to talk to you either". I wish I was making this up. Then when I proceeded to make a comment about his laugh being unnecessary in this situation, he said "should I have cried then?" in Korean. That comment is not only incredibly inappropriate & rude but it does acknowledge that he indeed was laughing. I was in shock that this is how a business talks to their customers & so I had to say my piece to him about how he was talking to me. I ended up talking to the new manager because Dr Yoon wasn't there but it seems like these two guys are friends because he didn't even care to hear everything about what happened & was abrupt with basically saying "there's no way we could have gotten your glasses mixed up. You could have just read his laugh the wrong way. How do you want us to fix the glasses? Do you want to just replace them" along with the most half-*ssed apology. I even told him that last time I came I heard another lady say that her glass order was wrong and he said it could be her not remembering due to her old age & it was me not remembering maybe due to it being almost a month ago. Like holy cow...so long story long.. i knew there was no point in getting into it with this guy about my feedback expecting anything to change. I ended up just talking to the younger girl again & my hands were even shaking when I was writing my address down because I was in such shock & had so much anger over what happened. She was sweet enough to offer to personally deliver my contacts but I declined since I know it's a long drive for her. I kept the glasses because I don't want to deal with this place any longer & feel very uncomfortable with that man. I planned on still coming here until Dr Yoon retired but I won't be back. Please please STAY FAR AWAY from this place..

Took me exactly 5 weeks to get my glasses done and I had to call every other day for 3 weeks just…read moreso I can get an update. I was told they'd be ready in 2 weeks. They didn't call me when my glasses were ready, I had to call and find out they were ready for pickup. I've been wearing glasses for 20 yrs and never did I have to wait 5 whole weeks to get my glasses. Very disappointing.

Dr Choi is amazing. He is able to handle the whole family and his equipment is more high-tech than…read moreour previous optometrist office. He is always attentive to eye health and has greatly helped us with our youngest's sight issues. Not only is Dr Choi great but so is his office staff. We never have to wait more than 10 minutes, it's a well oiled machine. David is incredibly efficient and knowledgeable. Their selection of frames is vast and they do turn around lens in store-- which is so convenient. Their pricing is on par and they work with insurance. We truly can't recommend this office more! If you're thinking about going, just book the appointment, you won't be sorry.

My first visit was a really good experience overall. The eye exam, glasses fitting, and contact…read morelens fitting all felt smooth and thorough. The doctor is professional, easy to talk to, and has a very relaxed, chill demeanor that made the appointment comfortable. I was also recommended Optase Hylo Relief dry eye drops and they've been great. They keep my eyes lubricated with contacts and feel noticeably better than other brands I've tried. David, the office manager, is very straightforward, sometimes blunt, but always clear and helpful. There was a miscommunication with my contact lenses that left me unable to receive them for about two to three months. Luckily I had enough supply to get by. David was instrumental in resolving the issue, which stemmed from my vision benefits. He followed up diligently and handled everything with professionalism and persistence. The matter ultimately resolved with my insurance, and I was impressed by his level of service throughout. Overall, a very positive experience with attentive care and strong follow through when an issue came up. I will definitely be back!

​I came into Eleven Optical for an eye check-up after many years of not seeing an eye doctor, and I…read morehad an amazing experience. ​The optometrist, Frank, was fantastic. He was helpful, thorough, engaging, and very relatable--plus, we are both USC alums, which was a great bonus! He took his time with the exam and even pointed out an area I should follow up on with my primary care doctor, which I really appreciated. ​The rest of the staff was just as wonderful. They were incredibly patient with me and supportive when it came to explaining my insurance coverage. They also helped me pick out the perfect pair of regular eyeglasses and sunglasses. ​To top it all off, I actually got my prescription lenses the very same day I went in! I will definitely be coming back here for my future eye care needs. Highly recommend!

Amazing service great prices and my daughters glasses was done within 1-2 hours not days or weeks,…read morestaff if very helpful and friendly

Here on a Saturday at 6:18pm to find it closed. Sign says…read moreopen till 7pm? :( so sad I have to make another trip... arrggghh

Great selection and prices, amazing staff. The doctors were very kind and helpful and I was able to…read moreget the perfect sunglasses. Proper safety measures were taken upon entering and staff wore masks while helping us. I felt very comfortable the entire time

I'm likely what some shops would call a "non-favorable" customer because I brought in my frames…read morerather than buying off the shelf. I brought in six pairs total; five high-end frames and one budget pair for new lenses, and the team at Unicorn handled everything flawlessly. The Eye Exam: We all know the process can be tedious, but the on-site doctor was superb. He was incredibly thorough, professional, and made the entire exam feel seamless rather than a chore. Pricing & Expertise: The pricing is very reasonable. I worked with a salesperson (the gentleman with the ponytail) who was very knowledgeable. He took the time to explain the technical differences in lens options without any high-pressure sales tactics. Care & Precision: They took great care of frames I've brought in. I stopped by to check on two pairs after missing a text notification. The salesperson informed me that while both were ready, they found a tiny blemish on one lens that I honestly can't even see. Instead of letting it slide, they had already ordered a replacement. It's very rare to find a business that prioritizes customer satisfaction and quality control over just getting a job out the door. Highly recommended.

Wouldve been 1 star but there were two kind people that prevents me from giving 1 star. Young lady…read moreworking aug 7 at 1:00pm with a tall gentlemen. Came in with my gf and her dog to pick up my glasses. SO KIND and nice!! Super friendly. But its also genuine. However, first time visiting was the worst. There was a worker and he was extremely passive aggressive and rude. Like come on. I appreciate u explaining why I needed framed glasses but my mother is old and only asked one question for clarification. Bro hit her with the "thats what I just said" passive aggresively. And when I picked out two glasses to look at, he just put away my glasses back into the showcase, leaves, serves someone else. So im jus left there tryna look for the glasses again with nobody helping me till I ask for help when u guys had like 3 ppl doing nothing. It feels like ur at a car dealership here. The optometrist is really kind though. He showed me the diff between a prescription w/w.o astigmatism and did his best to guide me on what I believe is what I want for my glasses/contacts. Well anyways I came back to pickup my contact lense. Old lady tells me to check in. Nobody was in there but me. So I check in which ive never done the past two times I came. If this is standard protocol, then either stick to it or dont use it? Like I filled out all my information to pick up my lense which is a waste of time when u guys have nobody in there. I go up after checking in and the same guy who was rude asks me for my DOB. Dob? I put that in during check in. So why ask? Then asks me twice for my dob because he couldnt find my contacts and asks if I got a text message or call. Yes. I did get a call and text. Thats why im here..? And then after a bit comes back with it and says they didnt have it ready and apologizes and puts all my contacts in a box. BUT he was very nice this time. So I really appreciate it. Restroom is nice. Im happy with my glasses. Havent tried my contacts yet. Their selection is nice. But I just cant recommend my friends to come here. The attitude and service is so bad I genuinely think you guys are and will lose customers. Might just be a once in a while kind of thing and I drew the short end of the stick, but dang. Please look into the two people who were nice + kind working on that date and time. They are actually nice people. I wouldve left 5 stars if I only experienced working with them because of how friendly they were.

I had a wonderful experience here! The owners and staff provided warm and thorough customer…read moreservice. On top of that, the optometrist was very honest and straightforward, focusing only on what I actually needed without pushing extra products. Truly a trustworthy optical store!

Today I discovered a new optometry next to HanNam Korean Market in La Palma…read more First, my first impression was awesome. The staff, Irene, helped my husband to find a new frame to replace the broken IC Berlin frame. We trusted the old optometry in GG. They strongly recommended this German brand over $650 a year ago. All of a sudden the frame was broken....It was hard to find the exact size to fit the special progressive lens 2 days ago. We thought we needed to cut the lens to fit a new frame. Guess what? The owner found right away to replace the IC Berlin. The new korean brand fits perfectly without cutting lens, almost the same gray color, metal plastic combo, better design. What a lucky day for us to find the perfect frame w better quality, less expensive. The staff are super friendly. The service is attentive, fast, especially Irene really helped us. I want to say to Irene and the owner "Thanks a lot." I got so frustrated about 25 years of loyalty to one optometry in GG. I think God tells me to go find a new optometry. My husband and I were so happy about the wonderful service. Reliable!! They open 7 days. This is one of pros. Pros Service: 5 stars. Warranty 1 year Eye Exam: $50 Ambiance: modern, clean

This is a return visit. Got glasses for me, my wife and son. Very satisfied with available…read moreselections and customer service I received. I was helped by Sungha who helped me with thorough explanations of all the options. He was patient and kind. Very happy with my purchase and will come back again!

High recommend for all your eye appointments! Super affordable pricing. They even have Hapa Kristin…read moreeye contacts in store!!