I had my first ever wax here yesterday with Anna and what a delight it was - which seems odd of a…read morething to say. But it's true! Truly! I had psyched myself up for a painful time. While it wasn't NOT painful, it wasn't remotely as bad as I expected. Anna was super nice, informative and patient with me as I told her I was nervous. The place gave accepting and chill vibes. We talked the entire time and it was such a breeze compared to what I thought it'd be. She went over after care and gave a little goody bag afterwards. I will absolutely be back.

I wish I could give 6 stars, truly this place has changed my image of what a quality wax boutique…read moreexperience can be like! Every detail was done so flawlessly. I was greeted by my waxer Amanda within seconds of walking in the door. She took me to my room in a wonderfully decorated space, the bed was SO comfy! Amanda brought professionalism to every moment without losing her sense of humor and made the entire experience genuinely fun! She was impeccable; asked every question that a waxer should before ever touching my skin, and knowledgeable about how to handle each of my personal variables. I'm a bit nerdy and she fully indulged my interest in all the products they used; which blew me away with the quality! Absolutely peak quality wax and oils, on a level I have never seen in another waxing location, for even the MOST sensitive skin! Which is super important for me because I have EDS (Ehlers-Danlos Syndrome) and my skin is extremely sensitive and abnormally easily torn on a molecular level so when I say that I walked away with HAPPY, not irritated, skin after a full Brazilian wax, please know how remarkable this is! I have walked out of waxing appointments at other businesses bleeding on many occasions. Not only was Amanda exceptional in her knowledge and manner, she was thorough! I have lighter hair and generally have to point out missed patches to get a clean finish but when I checked everything -- NO NOTES! Then to top it all off she had an aftercare kit for me when I was checking out! And if all of that doesn't tell you how wonderful and wildly above standard quality this was, I was in and out in 22 minutes flat.

Amazing! They were professional and efficient. The scheduling process was easy. I am a total baby…read morewhen it comes to pain with hair removal and their technique was the best I've found yet! Highly recommend.

Immaculate vibes True professionals…read moreFelt very comfortable Better than normal waxing Loved the results

I'm a very new client of Valerie's and happy to be so! Knowing how much satisfaction I get after a…read morefull Brazilian, my boyfriend had surprised me with an appointment. Weary a first because of previous experiences with new estheticians, however, Valerie made me very comfortable. She is professional, mellow, a conversationalist, and down right hilarious. Aside from personality, she is very efficient in her abilities and quick. I am in and out in a reasonable time frame, and always leave happy. I highly recommend her services to anyone in the area!

Great experience for my first Brazilian Wax. Valerie came highly recommended and she did not…read moredisappoint. She made me feel very comfortable for my first time. I would highly recommend getting a wax by Valerie at Bare Down There!

Tiana was amazing. Her studio, her humor and experience were beautiful. I had brow shaping and tint…read moredone and absolutely love the results. I look forward to rebooking. Also, her assistant Maverick- a true professional gem.

Amazing studio space, immaculate vibes. Tiana so kind and friendly, really easy to talk to and her…read morespace is so welcoming. Would highly recommend!

Highly recommend Avery for all of your waxing needs! Not only does she do a fantastic job and…read morelisten to what you're looking for, she's friendly and puts you at ease. The was at European Wax Center is their own recipe and, dare i say, hurts less? I also really like the packaged they sell. I know it's a benefit for them, but I feel like I'm getting a good deal!

I usually love my appointments here. They are quick and the waxer usually chats with me the whole…read moretime. This make it feel comfortable and not so awkward getting a Brazilian done. I am used to my appointments being 15-20 minutes long because they pride themselves on quick service. My boyfriend and I share a car and we had to go pick up his kids from school before my appointment and then I told them to just wait in the car because my appointment would only be 15 minutes. Easy peasy. Kids wouldn't get antsy or fight and we'd be home by 4:30 (my appointment was at 4). The morning of my appointment I got a call that my waxer was out for the day so I would be with someone else. Which is totally fine with me! Until it wasn't. I got to my appointment right on time, then was told I had to wait a few minutes. Which is fine because I usually have to wait about 3-5 minutes. 10 minutes goes by and my waxer finally came out to take me to the back. I've never seen her before at this location so I assumed she was newer, but I know they train well so I wasn't worried. Finally she starts my wax and it's all going well and she's chatting with me and making me feel comfortable, she is pulling my skin taught so it doesn't hurt and it's going really well! Then she kept going over the same spot, over and over again. Which I know is because she wanted to get all the hairs out, but I felt it getting later and later and I knew my boyfriend and his kids were waiting in the car and I just knew that they were getting antsy. Anyways, she did a great job, but I checked my phone at the end and it was 4:50!!! 4:50?! 40 minutes to do a Brazilian. I'm fine with having a new person, but I would've love to know she was going to take that long for my appointment! That was ridiculous!! And no one even seemed to apologize about it. When I finally was at checkout, I didn't even want to schedule again because 1. I didn't know if I'd want to come back to this location, even though it's the closest to my house and 2. I was now in a rush because my appointment was 35 minutes over what I thought it would be. We had someplace to be and now we were really late for it. I'm really disappointed in my service this past experience. Warn your customers if it's a newer waxer and if they take longer so they can plan better. You are in customer service after all! I won't be back at this location. Be better Mill Plain EWC.

My usual waxer was out of town, so the trusty people of google led me here. Plus it wasn't too far…read moreaway from my house. It is located inside a coffee shop/tanning salon, so don't get confused. You're in the right place even though it won't seem like it. Katie was so sweet & easy to talk to. I love the little photo of the frog she has on her ceiling for when getting a brazilian wax. . Waxing was painless & she did a great job. I now found my go to waxer when my usual girl is out of town. Go see her, you won't regret it. Thank you.

Excellent! Katie is extremely friendly, knowledgeable and…read morekind. I got a brow wax and tried tinting, she did a beautiful job. I do wish the tint lasted longer but I hear that it is normal to fade quickly. I will definitely be back to try the brow lamination!

Easy access to entrance, amazing customer service, and services! All around a stellar experience…read more Relaxed ambience and cleanliness on point.

Jordyn is such a doll. Love her personality and how comfortable she makes the entire experience…read more The space was super clean and inviting, and the snack bar was a nice bonus as well (my love language is a handful of M&Ms).

Case was incredible with my Brazilian! I appreciated their care and attention to make sure I was…read morecomfortable. As we know, these can be difficult to endure but they made it as easeful as it could be in my opinion.

Everything here is a 10/10! Ebonee is my girl! I've also seen Krystal, as well. I get a Brazilian…read moreand Underarms. I was so scared I wouldn't find a good esthetician in Portland that knows how to take care of textured hair and melanated skin. I'm very thankful for The Sugar Mama.