I used to love this place my brows were always on point. But the last couple of visits have been…read moredisappointing, and this time? Awful. Uneven arches, over-threaded tails, no mapping, no mirror check--just rushed and careless. I don't know what changed, but the quality isn't there anymore. Unfortunately, I'll have to find a new place.

I have not experienced a wait time yet, they are very kind and attentive each time I come in. There…read moreis a sign on the door, wall, and in the rocks

DO NOT come here unless you want your flaws pointed out. I came in for my EYEBROWS, and while…read moregetting them done the woman said "OMG you have SO much hair all over your face!!!" She kept going after I told her that was offensive. She then told me it looked like I had a man's beard. I have a hormonal imbalance that causes a lot of peach fuzz. I also have very sensitive skin, making it hard to manage with more products. I told her it wasn't ok to comment on someone's appearance. SHE KEPT GOING, saying I needed my entire face done. Literally sitting in my car crying in the parking lot right now. The cherry on top is my brows being hacked. Not sure if this woman did it on purpose after her comments or what, but when she takes scissors to your brows, she will take uneven chunks out. I paid money to be insulted, and to have my eyebrows look a mess. This woman doesn't deserve to be in business.

A good option for threading in Fort Collins (there's only a handful of threading places in town)…read more The location is right near the Macy's end of the mall and I had just a few minutes' wait. The experience was fine and I have no complaints about my brows, unlike the other reviewers. The downside is that it costs $16 for eyebrows only, which is pretty pricey for a stall in the middle of a hallway. A good option in a pinch, but I'll go elsewhere for regular appointments.

I came for my eyebrows only. Unfortunately, I can only give this place 3 stars because of the…read morecustomer service and the quality of the threading service. I get my eyebrows done every month but I was looking for a new place so decided to try Karm's. I called in advance for a same-day appoint and the store confirmed I could come. However, she literally spent less than 3 minutes on my brows and the whole process felt super rushed. She let me check my brows before she trimmed them too so it was hard to see what it would look like. I also realized after the appointment that she didn't clean up the top of one brow at all. I tried to go back after I checked the mirror in the car, but she was already gone. I don't think she is bad at threading but it seemed like she was in a rush and didn't do a complete job.

Great service! karma was amazing. She's quick and gentle. Also made room for me last minute as she…read moreis booked through appointments.

So I'm sitting here as we speak to get my eyebrows threaded. When I got here the front desk lady…read morehad me fill out a piece of paper said leave it here and she walked out side. So I sat down thinking someone would come get me... I have been sitting here for 10 minutes past my appointment time and not one word has been said to me!!!! I'm hoping this will change and I'll be able to change to more stars but at the moment I'm not happy. I'll give it 5 more minutes. Edit: so the lady that ended up helping me was right in front of me with another customer. All she had to say was ill be right with you!!! The only reason I'm changing the amount of stars because she was very quick and efficient!

Comments I have received "oh no" "you paid for that?" "You walked out of there looking like that?"…read more I wouldn't even go back for them to fix it. I'm finding another salon to go to. This cost $230 plus tip

Quick through job and no appointment necessary. The ladies were nice and check in and out was easyread more

Was overdue for an appointment and I was glad to found this place. They advertised all threads…read morerelated services, had quick and great service; friendly atmosphere. Walk-in without appointment next to VASA fitness. I got lucky since there is no line. I was in and out in a less than 20 minutes. Thank you !! I feel like human again. I shall be back if I am in the area.

I used her services when she was still in school working from her home. The threading and eyebrow…read morehenna are the best. She's a awesome person to work with and is very knowledgeable about natural beauty care

Such a lovely experience!! My eyebrows have never looked so good, plus the environment is so warm…read moreand inviting. Thank you, Rebekah!!

Just moved here from Washington State and I really needed to get my eyebrows done. The place I've…read morebeen going to back in WA was super fantastic so I didn't want to be let down. I wasn't at all!! Such a great experience, the lady was super kind, very quick and did a very relaxing eyebrow and temple massage afterwards. Definitely going to keep going here! I like to keep my eyebrows thick and sort of long and she totally kept my request in mind while threading. Very pleased :)

Usha is a true artisan. She spent so much time perfecting my wild, untamed brows--I'm so happy to…read morehave my thick, groomed brows back! Thank you, Usha!

Great quality, fair price, fast service. My eyebrows look gorgeous! The owner is meticulous and…read moregentle.

I looooove this place!! First it is woman run business and family run! Bimee & her daughter take…read moresuch pride in their work and have such an knack for getting the perfect brow on each person. Do ensure that for weekend appts that you schedule ahead.

Absolutely loved Hannah H!…read more I was able to schedule a last minute eyebrow waxing. I scheduled it through the app Vagaro. Very easy! It was easy to select my appointment type and easy to select a stylist. I selected Hannah H because she had great reviews on the app. I parked on the street. Not too crowded but I think it was because I went during a Bronco game ha ha. When I arrived, the hostess greeted me. You are required to wear a mask inside so it made me feel safe. Hannah was waiting when I arrived. She greeted me with a big smile (with her eyes). I told her I just needed to reshape my eyebrows. We got to know each other a little bit and I loved our conversations. I felt like she really took the time to get to know me and shaped my eyebrows beautifully. I was meeting my boyfriends mom for the first time that weekend and wanted to clean up my eyebrows. She told me not to stress and that she would take care of the rest! I did not get photos unfortunately but I loved it! She really kept my shape and cleaned them up in no time! I felt the price was fair as well! I can't wait to go back!

I highly recommend avoiding this place at all cost. They do not keep records of your brow, color,…read moreor special needs therefore it's like you're going in the first time every time. They ask you to pay very high salon prices, but they could deliver very mediocre services and the girls are young and snotty and untrained. I avoid at this place now like the plague.

The best personal care decision I have ever made! Once you experience Milan Laser Hair Removal, you…read morewill never consider anything else!! I love everything about the process, results, and the incredible service at Milan of Fort Collins. My wife signed up for treatments first, which opened my eyes to what laser treatments are all about. I never would have considered laser for myself if I hadn't experienced my wife's results first hand. Sure, you can choose to shave, wax, or do nothing at all, but after feeling how soft, smooth, and not irritated the treated areas are, you will see and feel why it is worth every penny. If Milan asked me two years ago to invest in laser treatments before seeing what it did for my wife, I would have chuckled and said, no thank you. Now, my Brazilian, navel, chest, neck, and lower back are either graduated or within one or two treatments away, and I absolutely love it. My skin feels incredible, my confidence is boosted, and I won't stop until I've treated all the areas that enhance my life. Let go of any myths or misconceptions you have about laser hair removal and schedule an appointment with Milan's incredible staff to learn what they have to offer. I guarantee you will not regret it. Sincerely, Tyler Stein

Made an appointment for an initial assessment. Received a text message each day reminding me of my…read moreappointment. Arrived at the facility for my appointment and they were closed. I never received any notification that they would be closed or any contact since. Will not be rescheduling.