my nose guard broke on a Saturday morning. Marie was so helpful and for it repaired in no time…read more Give them a try

Dr Genge is very pleasant and skilled. Very successfully cataract surgery a few years back…read more Administration not so good. Billing clerk in Rocky Mount requested pay-up-front and overcharged me for a visit in July. "No longer there". Receptionist in Wilson confirmed my account showed a credit. This was a July visit and I am still waiting for the refund. Was told the check had been issued but I don't think it was sent. Wilson Billing Manager Cindy Hinnant ignores my follow up requests to the Wilson office. Peculiar.

Ms. Lara gave me a very thorough initial exam before I saw Dr. Lesnoff, and I was super impressed…read morewith the attention to detail. Dr. Lesnoff's energy was amazing from the moment he walked in! He answered all my questions and explained everything clearly. Excellent experience at Rocky Mount Eye! Highly recommend this office for anyone looking for quality eye care!

Reception, nurse, Dr. Lesnoff & all office staff were top notch EXECPT the lady who checked me out…read more ‍ I have no idea what was wrong with her but not only was she rude but she was down right nasty. If you don't like your job - please find another one. The young lady at check-in was just as sweet as she could be; maybe she could give you a few pointers.

I went into center to pickup a pair of glasses. The lady at the optical area Ms Shamika was very…read morerude and unfriendly. She was nasty and very dismissive. I waited :30 minutes to speak to the manager Debbie Morris and she never came out to speak to Me.

I went to get new glasses in October I paid my bill in full…read more477.00 I submitted the paid invoice to my insurance company for reimbursement. After 4 weeks and no check I contacted my insurance company they told me my check was mailed to the eye care center and they cashed it. Now how the hell can anyone that is suppose to work in accounting cash a check when I don't owe a dime I have called at least 3 times and was told someone would call me back No one had called me back for weeks. Absolutely ridiculous I will never go to eye care center again if they are that incompetent they would cash a check against an account with no balance why didn't someone call me Someone in accounting needs to go back to school