I came here yesterday with a friend that recently purchase sunglasses here and wanted to get the lens lightened. They have a great selection of high end eye wear, frames, and sun-glasses. The woman that owns the store is very friendly and helpful and she will put new lenses in your favorite frames too. I noticed on the counter that she had several pictures Rod Stewart so me being nosy asked how she knows him and she explained how she met him and now he is one regular customers and a friend. She also has several other celebrity clients. read more

Eyedentity Optique - Eyewear & Opticians Near Me - Redondo Beach, California

Never again. Such a scammer. Took off with my money and never returned. Over 900.00. I swear all these reviews what a scammer. If anyone finds him please pist read more

I wanted to bring my new ray ban sun glasses in to get prescription lenses. I pulled in a parking space, and sat for just less then 5 minutes while I grabbed an ibuprofen & responded to an email. Within that time, BEFORE I could get out of the car and go inside their store the owner/manager came to my car and demanded I roll down my window and very calmly, yet very-very condescending and totally rude said: "Excuse me! This is private property. You are not not allowed to park here. And since you took up one of my parking space... (angry face) one of MY guests had to park and walk! I need you to leave now." Advice to ownership/management.... if you have limited parking spaces and you feel so inclined to approach a potential or non potential customer.. you should start by saying "I'm sorry to bother you, but which store are you parking here for?"..... he would have very quickly found out, I was on my way in. read more

Took money from my wife (Venmo) for lenses and disappeared. Does not return calls or texts. Appears to be a scam.

What the heck happened???? Eyedentity/David was one of my favorite local businesses. At first his "On The Move" service was great and then he just disappeared. He has at least four rather expensive pairs of eyeglasses for my husband and I (or, at least, we paid for them six-12 months ago!). David, friends or family of David, please, can you let us know what is going on?????? read more

Very limited supply, does not take insurance, no returns if dissatisfied even within a day. Owner terrible. Wouldn't waste your time.

Came in a few days ago looking for a pair of Prada sunglasses I had found on the web and was told by the woman at the front that they don't carry prada. Although not that simple, she said it like she was grossed out that I was even looking for them. She was grubbing on salad as she pompously told me "we don't carry China" with food in her mouth. She may as well have been saying "ew no" along with it cause that's what I picked up from the exchange. I think she forgot I was the customer. I work in restaurant management at a business just one block down(and am a very pleasant customer) and at the end of the day the customer is supposed to feel welcomed, receive a product, and leave happy. She should have looked at the photo and pointed out something similar in shape that they do carry. In her defense she got up to open a drawer for me then returned to her salad. I decided to glance around a bit and found a pair of Thierry Lasry glasses I loved yet I decided to walk out. I'll be returning my business to Alexander Gray optical where they are extremely friendly for the Thierry Lasry sunglasses. It's always hard for me to rate a business with a 1 or 2 star review, I try to avoid being that person, it just was a total bummer. read more

WHAT HAPPENED TO EYEDENTITY? A satisfied customer for 20 years, earlier the year I ordered new lenses for three pair of glasses. Left three frames + substantial deposit, looking forward to Davd's new concierge service. It's now been months. I've tried everything to get in touch -- to no avail NO GLASSES. NO NEWS. SO VERY FRUSTRATING! read more

Excellent Excellent Excellent Frame selection!!! and Sean, the manager knew exactly which frames would look great on our beautiful faces. He let us try as many frames as we wanted but in the end, we ended up choosing the frames he had picked out - this guy knows his glasses! The frames we loved were quite expensive and the lenses must be made of gold because they cost more than the frames. read more

Came in to fix my husbands glasses (nose pads) and we were helped by Lorna who was such a sweetheart! We first went to Lens Crafters and service was so bad we walked out. Lorna was so quick to fix and clean his glasses and had such a great attitude. This type of service is what will make us come back next time we need a pair of glasses. read more

So unexpected and so great!! Quality eyewear has always been an issue for me. Finding the right style and the right size for my face structure eluded me....until now. While visiting friends in beautiful Redondo Beach I happened upon this amazing boutique. I was warmly greeted by the actual owner, David. Eyedentity has fantastic independent brands that thankfully are not at every shop in town. I selected 3 pairs of what I thought were good for me and David suggested a few others. Honestly, I would not have picked his choices on my own but lo and behold they looked great on me. The frames are amazing in quality, light and comfortable. My vision benefits were processed without issue for BOTH pairs that I purchased! Eyedentity offers a 20% discount on 2nd pairs so my sunglasses were much lighter on my wallet than other places I've shopped. There is certainly something to be said for supporting small, local business and this place deserves your business, you won't be disappointed! I am a forever customer and you should be too!! read more

For a number of years have been purchasing my prescription sunglasses at this upscale shop in Riviera Village, Redondo Beach. Great frames, large selection. Excellent and friendly service from the owner David and his staff -always! Very knowledgeable! Four pairs of sunglasses over the years, three were prescription, and more recently two pairs of regular glasses with progressive lenses. Last June bought a pair of Oliver Peoples, nothing short of FANTASTIC! Eyedentity is always concerned about the lens, the fit and that you are not only satisfied..but happy and comfortable with your purchase. Always impressed with the quick turnaround time! read more

Great local business with unique brands (not the loxotica stuff that you find every where). I got my last pair of regular glasses here and they came out great. If you are willing to spend a little more some something you can't buy at every other eye glass store this place is great. read more

We've found Identity to be THE BEST in product and customer service in the South Bay. The technicians showed their skills in helping us by patiently going through the process of choosing the right lenses with the final correct fit. Eyedentity has restored my faith in customer service - which we rarely find with larger distributors of eyewear. In our household this year, we've purchased four pairs of glasses from Identity and appreciate the help and information we've received from David and his group. read more

I have been a loyal customer for 10+ years. I ordered a pair of sunglasses, paid in full over 6 weeks ago and still have not received.

I'm a huge fan of the eyewear selection, but the customer service is AWFUL. I came in and found a pair of frames that I really liked. I thought about it for an hour and called back to ask the model number so that I didn't forget it, and the man who I spoke with (not David, the owner--one of his staff) refused to give that out, but said that he'd give me a break on the glasses I liked. First red flag. The whole practice of not disclosing actual model number felt very dishonest. I then asked if they take insurance--and without answering, the rep just hung up on me. I called back, pointed out to the rep that he hung up on me and asked if they took insurance. The rep was incredibly flippant and rude, said they did not take insurance and that I should "go to a place that takes your insurance and shop there instead of wasting my time." I pointed out that his customer service was terrible and he actually said "well, you're not a customer." To which I replied that, in addition to prescription eyewear, I was also in the market for designer sunglasses--and that I might have been a customer had I been treated properly. Really TERRIBLE customer service. I had absolutely no intention of wasting anyone's time (but frankly, it's the man's job to help clients who walk into the shop whether they purchase glasses or not). If Eyedentity took my vision insurance, I fully intended to buy my eyeglasses from here. Regardless, I was also in the market for non-prescription designer sunglasses--and I would have bought those at Eyedentity if my experience had been positive. However, after being hung up on, treated rudely and disrespected, I'm taking my business elsewhere and recommending to all my friends in the area that they look elsewhere. Avoid Eyedentity. read more

Owner was VERY rude, bad attitude. Really, there's no need to be this aggressive dealing with customers or people in general. Just ruined my morning for no reason. read more

Great location, great product and great service. What else do you need? The owner is awesome and doesn't BS you, he'll tell you what looks good and what doesn't. I love this place. I'd much rather spend a few extra bucks at a local store and get great service than shop online. Love you guys!!!! read more

I went in for my discontinued Persol frames to be adjusted and was taken care of while I waited. Fixed and cleaned, sweet.. While I was waiting I checked out some designer lines I had never seen or heard of before. Where have I been? Options for days! They fixed my old prescriptions promptly and I scored the coolest new pair for the summer. Thanks Valory. Ill be back. read more

Owner is mean and not a nice person to myself. And I can get my prescriptions glasses at Zenni Optical for $20 and not $200 plus

I love this place! Amazing selection, personalized service and David is incredibly knowledgeable about eyewear, lenses, fit and style. Had to exchange my first pair for ones that didn't pinch my nose but he made the process easy...no hassles or questions asked. I will definitely continue to purchase my prescription glasses and sunglasses from David at this Eyedentity location!! read more

I went to this store last week to look at Bevel frames, as I prefer to support local businesses when possible. I inquired if they had a certain style in another color. The sales girl took my phone number and said she would have David call me the next day. I never got a call so I guess they're not interested in doing business. read more

I enjoy the frame selection! I actually found frames that I actually like instead of settling. Staff was very knowledgeable and gave me a sense of product. The choices I found here were unlike any other that I've seen during my search for glasses. read more

I have been coming to Eyedentity for many years and love it. My prescription is a bit complicated and every time my lenses from Eyedentity are perfect. I wear progressives and this is the only optician who has ever been able to make them correctly. And although I am far from being a fashion diva, I do appreciate the selection of frames. David, the owner, is great at suggesting frames that look good on me. He is the most knowledgeable optician I have ever known (and he is also a super nice guy). read more

Great personalized service. They have an awesome selection of upscale frames. I get complemented and asked about my frames all the time and I tell whoever ask to go see David and his team! read more

I recently relocated to Southern California from NorCal and I have been searching for an Optician that has the knowledge base and skill set to work with me and my complicated eye care needs, specifically my eyeglasses. I am happy to report that I have found him. David is nothing short of amazing. He has 30 years of experience both internationally (trained in Germany) as well as domestic and knows his craft better than most I've met. Certainly well beyond his local competition. You cannot imitate three decades of commitment and it shows when you shop around. I have extreme myopia and my lenses are VERY thick and heavy. I wear contacts mostly but like any wearer, I need to give my eyes a break from contacts once in a while. I have never had a more comfortable (he really knows how to adjust frames), aesthetically pleasing and accurate pair of glasses before.... ever. Worth every penny. This guy knows his stuff and I couldn't be happier to have found him. Do yourself a favor and see this guy to guide you through to your next pair of glasses. Oh, and he only works with the coolest independent companies. You won't find most of what he stocks anywhere else. Professional, friendly, extremely knowledgeable and experienced. Five stars for this 60+ year old business. read more

Awesome selection and service. Got a pair of DITA sunglasses David was great in helping me find the right pair read more

David has always been an excellent optician and the home service is just as good!

I am very fussy about frames and tend to visit every optical store in the area. This store always has something I like. The people here are very friendly and helpful when it comes to selecting frames and they are honest about ones that really don't look good on you and why. Parking can be challenging because of all the stores in the area but you can usually find something if you don't mind a short walk. read more

Great service, great prices. I've bought my glasses and had my prescriptions fill at Eyedenity Optical for years. I can't say enough about the professionalism and friendliness of David and his staff. Parking is available on the side of the building. If you plan on going on a Monday, do call to see if they are open. read more

I have been wearing glasses since I was 18 months old. I mostly wear contacts, but glasses are always a necessity at the end of the day or a long work day to give my eyes a rest. I bought a pair of glasses at Eyedentity about a year ago for the first time. Now their glasses are not cheap, I won't lie, but honestly, these glasses (and really the lenses) are the best pair of glasses I have ever worn. And I have had a lot of glasses over the years. Looking through my lenses are just like wearing my contacts. I often felt I couldn't see as clearly through my glasses as I could my contacts especially since I have astigmatism. But with the zeiss lenses you can't go wrong. If you are willing to spend the money, for the quality, its worth it. read more

One of the staff members has been extremely patient. I have dropped in Eyedenity numerous times to discuss their frames and the craftmanship of their lenses. I have had over ten eye surgeries that almost cured my radiation induced double vision, so I need very specific lens or every body has two heads - two headed person side by side, on top of each other, or two iidentiical individuals sitting side by side. I have great confidence in Eyedenity read more

Over the past few years I have bought frames & lenses as well as having progressive lenses put in existing frames, both indoor and sunglasses - also two pair with blue light filtering now that I think of it - and without exception my experiences have been excellent, both with David, the owner, and Valerie. David has great taste re inventory selection, and is extremely knowledgeable re the actual lens part of it. I used to insist he do everything - I'm picky and detail-oriented - but I have come to trust Valerie as well. Like David, she is friendly and patient, and I have never felt that I was being pressured/ "up sold" by either. Highly recommend. read more

I will never go anywhere else for my eyeglasses... I was quoted at lenscrafters $750.00 just to replace my lenses with my new prescription. what a joke right? I got the whole package: cute new frames, and all the lens coatings for $380.00 at Eyedentity. The staff is very friendly and fun to talk to. I love this store, you guys have my five star rating for sure.. So if you need new glasses go check out Eyedentity... :) read more

Beyond excellent customer service! I can't say enough good things abt the staff & owner. They are super fast too if you can't be without your glasses. Who knew a fancy Riv Village store would have the cheapest prices of ANYONE in the So Bay. AND have their own parking, which is a must in the Village. Since I was buying 3 pair, pricing was important. The great cust service was extra icing on the cake. I even called a discounter in Hawthorne, and Eyedentity was almost $50 cheaper. Now I won't go anywhere else when I get my annual glasses. read more

Excellent place! Love the selection of eyewear and the customer service! David helped me find the perfect pair of sun glasses that fit my life style and what I was looking for. Would recommend this store to anyone looking for something fun, unique, and new or something familiar they are comfortable with. read more