Dr Davis Explained cataract surgery to me very clearly. He Provided information on the different…read moreoptions on lenses available unfortunately my eyes wouldn't be able to use certain lenses And he explained why. The office staff are friendly and efficient. Definitely recommend

Dr Davis is amazing! Had my first cataract surgery. The second isn't as advanced. I can see 20/20…read morenow! The office staff and the surgery center are all the nicest people on the planet! Will definitely go back for the second eye! Randi B

Had an appointment today. Arrived, found out one doctor is on vacation, the eyeglass specialist is…read moreout sick. Ok, I'm understanding - but this is about it. Every visit ends up being hours long, planned for that today. But this was going to be all day and not be able to get glasses which is the whole point of the visit. Why wouldn't you call the patients scheduled and explain the situation? People take time off work. It's just a bit disrespectful of people's time and effort. I was contacted by the office after this review. Appreciate that and the explanation of the unfortunate timeline of events. I have bumped this up a star (ok) but overall my experience was still what it was. I explained that this is an experience of over 10+yrs of my wife and I as patients. I was told the practice no longer operated as it once did which is great but not reflected the day of my visit. Willing to give them another chance and again appreciate them reaching out to me.

I booked appointments for My husband and myself to have our annual eye exams done. We were…read morescheduled with Dr. Marrotte and we both couldn't be happier. He was very thorough, showed us all our pictures and explained any questions we had. I feel very comfortable to recommend this doctor and the whole office staff is very welcoming. Also, another plus is the frame selection is really good too, some offices I've been in the past I couldn't even find a frame I liked, so I was really pleased.

Both my husband and I had our eyes examined by Dr.Natasha Gaukhshteyn and it was the most fun I've…read morehad seeing a doctor. She was a joy and had a marvelous sense of humor but knew when to be serious. We browsed to find the perfect pair and the price with additions like no glare was higher than the $78 for 2 pair but we knew it would be and it was still an great price. My husband needed his glasses in a hurry because his current pair got broken. The folks in the front handled everything fast and with an excellent attitude. We picked up the glasses the next day. Eric and Linda get 5 stars. I recommend Eyeglass world.

They offee a two-for-one deal where the second pair is free. For $400 a pair. They tell you…read morethey'll be ready after 4. On a Friday. Except wait! The second pair of sunglasses won't be ready "till next week."' A blonde woman slammed the other pair on the counter when I complained. No offer to fit the ones they managed to come up with. So I guess I'll come back "next week" for a pair I was promised today. No follow through. No apologies. I'll go back "next week" to pick up the other "free" pair, but I'll never return after that. They don't deliver on their promises. And $400 for one pair is no bargan anyway. Avoid!

Very friendly and professional employees (sales reps) overall, but the corporate mentality is just…read moreabysmal (very, very poor). Their wait-times are typically EXTREMELY long, and that's not once in a while, or on some days, it's EVERY SINGLE TIME that I visit their stores. This is not the way to run any business unless the prices are rock-bottom or the absolute lowest in town, which -- believe me -- they're not! VisionWorks is apparently profit-driven to such a degree that they'd rather lose customers than ever hire more than a bare-bones, skeleton crew. I went today to pick up my order, and I counted TEN customers waiting to either pick up orders, or shop for a new pair. That's ten people (plus their many children) waiting for ONE worn out, seriously overworked employee! Does that seem like a sustainable or sane business practice? I, for one, will never shop there again, insurance or not.

Need someone dedicated to pick up for glasses sat over 30 minutes ridiculous was tired of being…read moreignored left need a mail service.

On a weekend trip to our favorite FL town Dunedin. Great, friendly service and helped me choose the…read moreperfect pair.

They have a really good selection and reasonable prices. Definitely a great shop. The styles range…read morefrom classic to funky.

Innovision is now part of the "MyEyeDr" group. Although I like my glasses, I find the cost to be a…read morebit on the high side. On top of that, our visit (wife went too and got glasses) was on April 21, 2021, and on January 29, 2022 I get notice that I owe $40 that medicare and my supplement did not pay. I would have NO PROBLEM with this EXCEPT, when asked before the doctor saw me I was assured that "IF I BOUGHT GLASSES, THEY WOULD COVER WHAT MEDICARE DIDN'T". Well, we walked out paying over $1,500 that day for 3 pairs of glasses, two for me, one for wife. My wife had gone to this location for well over a decade BEFORE it became a "MyEyeDr", but with the same "Doctor" and some of the same staff still here. Her insurance covers all of the appointments she has had in the past and with this visit, but mine did not. I filed an online complaint on January 29th, and although they assure you they will contact you within 3-5 days, I never heard a thing...I checked my Spam email weekly just in case it ended up there. On February 28th I got another bill...I paid it....WE will NEVER use MyEyeDr again, EVER! It is the principal of the thing...they don't care about their customers, this customer does not care about them.

Went there yesterday with my 4 year old and my 18 year old and when I saw the young woman helping…read moreus and the eye dr. I wondered if this was the right thing to do to bring my young daughter here?.but I was wrong. They were very patient, kind and helpful. The eye doctor was very good with children. I may have liked a little more assistance with assisting us with picking out glasses for my 4 year okd. But otherwise, they are very nice and I got a better deal with my son's contacts and my daughter's glasses, than at eye Dr optical outlet at the mall. Would go back for sure!

I went in with very limited time. Jason, the manager took great care of me and was super upbeat. He…read morerapidly helped me select the best frame for me and quickly got me paid, and out of there. It was a great experience and I look forward to wearing my glasses soon! Thank you!

Over the years, I have purchased 4 pairs of glasses from Lenscrafters. Each time I purchased…read moreTransitions lenses with no-line bifocals which were very expensive. The last pair were made incorrectly. I had to bend my head back too far to use the lower part of the lenses. I went in 3 times within the 30-day period trying to get them adjusted to work properly. The salesman tried to help, but the last time he had me meet with the manager. The manager couldn't "fix them" either so I asked the manager to remake them. He was gruff and told me I would have to use the insurance replacement to have them remade. Unfortunately, I let him intimidate me and i just lived with the messed-up glasses. I didn't realize I could have complained to the company and have them remade or I would have done so. Last year, when I went in to buy another pair of glasses, I mentioned my problem to the salesman. He went to the back and circled where I was looking through and immediately saw the problem. He stated they should have been remade, and he would talk to the current manager about this situation. Unfortunately, the new manager didn't want to take responsibility for the prior manager's incompetence. I understood this so I asked who I could contact at the company. He gave me the name Mel as the Administration Supervisor and her "contact number". Unfortunately, this was a bogus name at the 800 number. That manager is no longer there. I ended up sending a letter to Lenscrafters and that's when I found out they had a lawsuit against them for this very problem, and they reached a settlement (Ariza et al v. Luxottica Retail Case 17-cv-5216). This is a warning to others that you need to demand that your glasses are made correctly and don't let anyone intimidate you into accepting an inferior product. The last manager I met there was very helpful in giving me information. I hope he stays there! They have lost my business forever, but I felt others should be warned. Peace.

The entire procedure was perfect. I had about a 10 minute wait. The gentleman asked what I needed,…read morehe brought 3 pairs of glasses to try on, I chose one. He wrote the order up, then he readjust my regular glasses, chatted a little, he rang up the transaction, said he would try to rush the order and Boom! I was done and off to run errands. Love this place!

may i say the office is no place for animals. taking animal out twice when a you have someone…read morewaiting, for service. after taking a dog out telling that person waiting that she had to take dog out came back went to her desk, no hands was washed. in all rooms were dog toys. better at home. eye office is no place to care for the dog. had a dog fof 19years. love but did'nt take her to work with me. plus the office working looked as if had on her night wear on. every one was very inviting when walked in office. as for as the doctor was so good and has good bed side manners. lucks very good for another visit in time. felt so sorry for the young man waiting. dog came first///// not me. or my husband.

I had the club membership to get the additional discount so anytime you buy shoes, however, I went…read moreto the store and they couldn't find my membership. I had to jump through hoops, with customer service that was not very helpful to try to get my account to show up, their excuse is they got a new system and the old system did not transfer my account to the new system. I left without buying shoes. I try to shop local as much as I can, but this is exactly why people are going to Amazon and other sources, you don't get a runaround. Do better train your representatives.

Was lied to about the details of the club. When we tried to return them. Was told that's not the…read morepolicy after the sales girl changed her story. when we asked for the manager she informed us that she was the asking manager. When I asked for her name, she refused to give me her name and when I said she was the acting manager I needed to tell me she then told me that she felt uncomfortable and needed to call Security. Please see attached video.