1. EyeDocs Optical

    1. EyeDocs Optical

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    Palm Harbor, FL

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    EyeDocs Optical

    3.7 (6 reviews)
    Open 9:00 am - 5:00 pm

    Services - EyeDocs Optical

    Eye exams

    Eyewear fitting

    Laser vision correction

    EyeDocs Optical Photos

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    AccuVision Optical

    AccuVision Optical

    4.5
    (17 reviews)
    3.6 mi
    $$
    Certified professionals
    Offers payment plans

    Had an appointment today. Arrived, found out one doctor is on vacation, the eyeglass specialist is…read moreout sick. Ok, I'm understanding - but this is about it. Every visit ends up being hours long, planned for that today. But this was going to be all day and not be able to get glasses which is the whole point of the visit. Why wouldn't you call the patients scheduled and explain the situation? People take time off work. It's just a bit disrespectful of people's time and effort. I was contacted by the office after this review. Appreciate that and the explanation of the unfortunate timeline of events. I have bumped this up a star (ok) but overall my experience was still what it was. I explained that this is an experience of over 10+yrs of my wife and I as patients. I was told the practice no longer operated as it once did which is great but not reflected the day of my visit. Willing to give them another chance and again appreciate them reaching out to me.

    I booked appointments for My husband and myself to have our annual eye exams done. We were…read morescheduled with Dr. Marrotte and we both couldn't be happier. He was very thorough, showed us all our pictures and explained any questions we had. I feel very comfortable to recommend this doctor and the whole office staff is very welcoming. Also, another plus is the frame selection is really good too, some offices I've been in the past I couldn't even find a frame I liked, so I was really pleased.

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    AccuVision Optical
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    MyEyeDr

    MyEyeDr

    2.5
    (15 reviews)
    2.5 mi

    These people are the best - went above and beyond to accommodate me and did it all with a smile and…read morepositive attitude. Great customer service is key to operating any business, and these folks nailed it!

    As soon as I walked into this location I was greeted by a gentleman and older lady at the front…read moredesk, Patty. She asked me if I wanted to do contacts and I told her I was unsure and she told me I need to tell her in that moment. I was very caught off guard by how rude her tone as if she was annoyed that I came to the doctor to learn more information, as I've never done contacts before. I told her no in the moment, then she gave me paperwork to fill out. I filled everything out and she asked if I wanted to look at frames I said no because I want to keep my frame and just replace the lenses. From this point on she was speaking in a very condescending and fake sweet tone calling me sweetheart. I also told her I wanted to get a pair of prescription sunglasses and asked if I could apply my insurance credit to the sunglasses. She told me yes that would be fine. I explained I had questions about contacts and asked if I decided later to do the contacts if I could get them another time. She said no because you'll have to do your exam today. I declined then since I didn't want to decide in that moment. Then while I was signing the consent forms, she was talking out each section as I was meant to sign. When I was trying to read the information she had her hand on the paper while I was trying to read it to explain everything that I was signing, not allowing me enough time to read it and pressuring me to just sign it without reading. I was overwhelmed and again caught off guard, but decided to let it go. I had an exam with the Doctor who was great no complaints. I asked her as well if I could apply my credit for the sunglasses and she said yes also. I then got out to the sales floor picked out a pair of sunglasses and was told it would be $400 for the sunglasses alone. I asked about the credit I have for my insurance and it was explained that I was only able to use that on one pair of glasses. When I explained that I just wanted the lens changed in my regular pair, they told me I would have to get a new frame from my regular glasses. Also, I can't get two pairs and apply the insurance credit. It would only be if I were to get a new pair of regular glasses. So they told me I was not able to apply my insurance that I have for a frame and lenses on the sunglasses when I just wanted new lenses in the frame I already have for my daily pair. I was upset as I was told by two different people, the doctor and Patty at the front that I was able to apply the credit to sunglasses. I ended up leaving very overwhelmed based on my experience from the moment I walked through the door. I have no complaints about anybody else in that office aside from Patty at the front desk. I understand the sales associate I was speaking with was just doing her job to the best of her ability. I was unfortunately given incorrect information prior. It is very unprofessional to act in such a condescending manor towards clients, and again it was from the moment that I walked up to the front desk. I was very respectful towards everybody in the office, and everybody was very respectful to me aside from Patty. I heard her also talking with a coworker, who I assume was the doctor in a back room saying that "now she is crying because she couldn't afford anything". I hope you look into her specifically I am not sure if it was racism or what as I am a person of color. I find it extremely disappointing that this is how somebody of her age treats clients while she is working in her position.

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    EyeDocs Optical - optometrists - Updated July 2026

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