Very nice, interesting guy. Repair made quickly at reasonable price! He has been repairing glasses for many years. Really knows his stuff!

Mr. Riley is a TRUE ARTIST AND TECHNICIAN. I was told my glasses could not be fixed by several stores and figured nothing would work. I went to Mr. Riley and he immediately let me in (no appointment) and I was done in under an hour. He is very kind and uses his equipment to creatively fix the glasses. They look great and it was extremely affordable (I was surprised how cheap it was). I would recommend this to ANYONE who meeds glasses repairs. I am so impressed! read more

Eyeglass Repairs - My fixed glasses! - Eyewear & Opticians Near Me - Durham, North Carolina

Really great guy. Has quality work and the prices are really good. I was about to pay $300 for some new frames for my wife glasses. But Lens Crafters told me to try Doug out. Went there he repaired the glasses for $25. When you go here do not use your cell phone. Don't do it. Even when you are outside in the lobby area. He gets upset. But really we can just take a break can't we. read more

See all

This is a wonderful little mom and pop business that I really love. They sold me a generic silhouette frame made in Korea and it has worked fabulous for me. I've owned them now for two months without any issues. read more

Stellar customer service from a skilled craftsman! Highly recommend Doug Riley and his lovely wife who have built a business over 28 years offering quick repairs at reasonable prices! Don't muss this treasure! read more

Mr. Riley and his wife are amazing! Doug made my moms glasses look beautiful and fixed the problem. Also a pair of my husband's glasses he was able to fixed just like new !!! I will definitely tell all my friends to come here !!! They are such a sweet couple Thank you so much Mr.Riley read more

Eyeglass Repairs - My moms glasses look new - Eyewear & Opticians Near Me - Durham, North Carolina

He fixed my eyeglasses that the place I purchased them from said were not repairable. Just had the same issue with my second pair and am going back today if he is open. Definitely recommend this shop if you need repairs to a pair of glasses that you like me Price was extremely reasonable, it was less than a sixth of the price to get a discounted replacement frames. read more

We accidentally ran over my favorite prescription eyeglasses. I was referred to Mr. Riley by Upchurch Optical who claimed he "is the only one this side of Winston-Salem who could rescue my glasses." Well, HE DID... and in a most miraculous (they were in pretty bad shape), affordable & endearing way... all in a very compact shop that is very accessible in downtown Durham. He is an "optical repair magician" with uncanny diagnostic & repair skills, surrounded by ample tools & equipment of likely many vintages, who performs his repairs right in front of you. Moreover, if you are patient & undemanding, and able to engage him, you can learn about his amazing checkered career... undoubtedly supported by his dear wife, Sharon, his office assistant. This couple & shop are a treasure, and I am forever grateful for how they quickly, efficiently & affordably they recovered my quality sunglasses that I had seriously missed for many weeks. read more

The two of us came here to get our sunglasses fixed. My favorite got his done while we waited. Great work. They were done flawlessly. What a quirkly little shop. Small little workspace. Bing Crosby playing. Specialized little tools. I love it. Unfortunately the owner doesn't do lenses. So I have my cute "chili bean" sunglasses (a brand that is exclusive to Brazil, where I bought them) with just one lens. And the lens is an awkward shape. The owner *did* refer me to his friend, however, who does do lenses. Can't wait to wear these cute shades again! read more

Last year, Doug helped me find a replacement temple for my husband's favorite glasses. They were Raybans, which involved special ordering from Italy, and lots of time and effort on his part. He also kept me informed with phone calls throughout the process. I went back recently to have my sunglasses adjusted after my daughter stepped on them. Now, they are selling frames and cutting lenses on sight. Again, so helpful and went above and beyond. I will be going back for new frames soon. read more

Professional, quality service, knowledgeable with good recommendations. Would highly recommend!

I know a craftsman when I see him. I drove almost an hour to have him work on my glasses because I wanted it done right. Excellent repair performed to my Nike titanium frames - I was afraid they were toast, and now they are as good as new! read more

See all

Gave blood and fainted, crushing my glasses in the process! I brought my frame to Doug, and he did an amazing job repairing them right in front of me. He was quick, thoughtful, and efficient, and good conversation too boot. Highly recommend and will go back with any eyeglass needs I have. read more

Mr. Doug Riley is the only person in all the Triangle that can repair broken frames. His work is professional and he stands behind his workmanship. It is just unbelievable and his patience is extraordinary. He will do the work while you're sitting and you can watch.Highly Recommend. read more

Best place to go for glasses repair. They deserve more than 5 stars. Their old-skool customer relations have no equal. Thank you Mr & Mrs Riley for repairing the frame of my daughter's glasses for free. read more

I know this sounds strange, but I get excited when my son destroys his glasses because it means I get to see this man. Our entire family except my daughter wears glasses and I have brought in a multitude of issues to Mr Riley over the years. I look forward to coming into his shop. He embodies and displays the very best of what small business is all about. Friendly, knowledgable, exceptionally skilled, ethical and available. I encourage you to keep it local and visit Mr Riley when your glasses need a tune up or if they've been trampled by an eight year old. He's your man. read more

Quick and easy, I arrived 15 minutes before closing and they helped me out without a second thought. They were extremely friendly and polite, plus, they did a great job....quick too! I would gladly come here again should I need another frame repair. Thanks! read more

I read the other reviews and that set my expectations high. The location was easy to find with free street parking on Saturday but they close early. One person in line when I arrived but I didn't have to wait long, the conversation and music help to pass the time. When it was my turn my glasses were repaired and restored to "as new" condition within minutes. I was shocked when I tried them on and was able to look down without them falling off, especially since that was the only time I put them on. This man has a real talent! read more

Mr Riley fixed my glasses in 15 minutes while I waited. This is an absolutely amazing service. Very delightful and charming business. Strongly recommended! read more

Eyeglass Repairs - My repaired glasses. Broken while trampolining. - Eyewear & Opticians Near Me - Durham, North Carolina

Wandered in off the street on a rainy, cold winter day after I made an emergency stop at Parlour ice cream shop next door. As I tried to get back to my car, I noticed a small-ish sandwhich-board sign that said "Eyeglass Repair". I've already had some negative experiences with the turn&burn mall-style eyeglass purveyors in the area, so I'm wary. Now, I've been nursing the same pair of Koali frames for 10 yrs, they're the first pair of glasses I ever got, and cost me a pretty penny way back then, and it's a small Euro brand I found in a similarly small shop in California. And they had recently gotten pretty off kilter, so needed some TLC - I'd complained no less than 5 times in the last week, thus I was already subconsciously attuned to the opportunity for a fix. So when I walked in and Matthew Libby said, "ah, Koali, you've got good taste in eyewear" I knew I'd found the right guy! Matthew took the care and time to get these frames back in tip-top shape, all the while holding a genuine and interesting conversation. I hope that these guys get the business they deserve. They seem top notch. I'll be taking my other pair of glasses there very soon for new lenses. Super glad to have finally found a craftsman in the area I can trust both with my prescription and my glasses! Well done, gentlemen. Best to you. read more

Mr. Riley is a great guy and embodies the type of old fashioned business ethic that I appreciate. My glasses only needed a very minor repair but he fixed them for free. I would give him 5 stars because I have nothing to complain about and am very grateful for his service but because I did not have a bigger issue I do not feel I really tested his skills. Therefore, I am 100% satisfied with the service I received but cannot evaluate his entire business since my repair was minor. Nonetheless, I would definitely recommend him. Notice also that he has very favorable reviews here: http://www.insiderpages.com/b/3717208305/eyeglass-repair-durham . Also, I would definitely recommend him over this company: http://www.yelp.com/biz/jewelry-repair-and-watches-durham . All in all I was very pleased. read more

Mr. Riley is amazing! My husband's glasses were flattened by a large man (by accident of course!), my husband had given up on repairing them, mainly because he did not want to deal with the large chains to pay large amounts of money to get them fixed. Mr. Riley repaired them timely, communicated appropriately and was soooo reasonable with pricing!!! Please support him and his small business---what an asset to the area! Thank you Mr. Riley!!!!!! What a cool guy- Paige Phillips read more

Located inside the business center, Riley's repair shop is a finding. The repair work done by Riley on my old eyeglasses was amazing. He brought back to life a frame that I had already given up on. I went there to try to extend the life of my frame for just 1 more month, and I left his shop with a brand new pair of glasses. He fixed it to perfection. These glasses never felt so good, they are probably even better and more adjusted to my face then when I first bought them, a couple of years ago. If you have a pair of eyeglasses that always seem to be a bit uncomfortable or always breaking, take it to Mr. Riley and you will not regret it. read more

Last week I fell and crushed my glasses. I thought they were beyond repair and was mentally preparing for a huge replacement expenditure. I work downtown and happened to walk past the sandwich board that said eyeglass repairs. On a whim I took a chance and walked in with my mangled glasses. I had no wait, and watched the Wizard of Eyeglasses bring them back to life in 15 minutes. He charged a very reasonable price, explained what he was doing as he went along, and generally made the experience pleasant. Watching him work was fascinating. I could not recommend this place more. read more

Fantastic place! Riley fixed a minor issue with my glasses in no time, and he was a pleasure to talk to. He clearly knows all there is to know about eye glasses. I will definitely be back for any future glasses needs read more

I went in to get a pair of sunglasses repaired (the temple hinge broke), and I was looking for a new pair of glasses. Mr. Libby sold me a new pair of glasses at a wonderfully reasonable price and even repaired my sunglasses (50$ repair) for free in less than 5 minutes! He was extremely friendly and interesting to talk to, and I will certainly come back to them for any glasses services. I am so glad I found Durham Optical. 5 out of 5 recommend! read more

A nice gem in the middle of downtown Durham. Chatted up the kids, and quickly made a repair while we waited.

Wow, Mr. Riley not only quickly fixed my prescription sunglasses, but he educated me and explained the process throughout, while I waited. Both plastic ear pieces had snapped off, and I was left with the lens frame only. Mr. Riley immediately began looking for a pair of ear pieces within his large collection, soldered on the metal hinge to the plastic lens and attached the ear pieces. It's probably 50 times stronger than when I originally purchased them, he ensured that they fit well (weren't too tight or too loose) and I was able to walk out of there within 10 minutes with the sunglasses perched on my nose. He's an amazing gem! read more

Great place to fix glasses！my glasses were fixed in less than a minute! Doug is absolutely a great guy and I recommend friends to his for any glass problem read more

Don't go to this place. Never. The man there appears to be professional, but I only wasted my 40 dollars there. The first time I brought a broken frame there, it took me three hours and 30 dollars but the frame fell apart again immediately I got home! The second time he spent three hours only to completely distort the frame. I had to get a new pair! So angry! read more

Called and set an appointment. Arrived and said he was too busy and that I should come back Friday or Saturday. Drove from Raleigh to Durham for no reason. Thanks Riley read more

I was here earlier and am very impressed with the craftsmanship and expertise. Doug Riley is a very congenial man and is there for his customers; he'll honestly tell you of the risks each repair may incur!. My girlfriend broke the hinge on my glasses and he literally took a new hinge, used a dremel to shave off some metal, and then soldered it on w/ minimal loss of integrity to the arm. Exterior looks pristine, as good and solid as new! Saved me from tossing a 150$+ frame in less than a year. He charged me 25$-flat, not too bad. read more

The most enjoyable experience getting my glasses fixed! Drink in the time warp of just feeling like you are a true customer. Please feel free to dialog with Mr. Riley! It is truly old-fashioned service-the kind I was taught to give. Do not take it for granted. read more

My new glasses fit and feel better than any glasses I have ever had. Do yourself a favor and come see Matthew Libby & Doug Riley. You will be glad you did. read more

We had my wife's glasses repaired while we waited today (09/07/13). She has an ESCADA frame which was fragile, and the earpiece hinges had very little strength. Doug Riley did an excellent job of silver soldering on new hinges and earpieces, which match very well. Excellent work. We can highly recommend him. JK read more

Doug Riley is amazing, fast and affordable. If you think your glasses are beyond repair bring them to Doug he most likely can fix them (while you wait). read more

So nice and friendly! A lens popped out of my Ray-Bans and I walked right in and they fixed it in 5 minutes for free! Definitely recommend

My wife's glasses broke at the hinge. A few visits here and there and we were afraid we would have to drop $400 for the eye test, new frames and new bifocal lenses. Then someone suggested we check out Mr. Riley in Durham. A short drive and then a half hour waiting and the glasses were soldered and better than new. All while Mr. Riley explained everything to us. All of this came at a very reasonable price (saved us more than 90% over a new pair!). He and his assistant were very nice as well. Wow, am I glad we found this place. They can make a new set too and also at reasonable prices. They can copy your prescription right off your existing lenses! Call before you go. Highly recommended. read more

This is the place to go if you've purchase eye glasses from an on-line place like Zenni and need a little help with adjusting them to fit to your face. read more

Excellent service! The hinge on my glasses broke and to replace the glasses, it would have cost over $500. He was able to weld the glasses hinge back together for a very reasonable price. Now the glasses are as good as new. In addition, he let me watch him fix it and explained the process from beginning to end! What other place, can you go, get your glasses fixed, get a lesson in welding, and have a great conversation!? Highly recommend! You will not be disappointing with the quality of service! read more