I had a good experience with EyeQ recently. It's been years since I had my eyes tested, and I have vision insurance through work that I'm not using. So I stopped in for a full exam. Making an appointment was easy, I was seen on-time, and the exam itself was straightforward and thorough. The building is cool - an old lofted ceiling lets in plenty of light. They have a variety of racks of glasses, ranging in brands and price points. read more

EyeQ Optometry - Interior - Eyewear & Opticians Near Me - Portland, Oregon

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The person behind the desk said there was a problem with my insurance not being accepted in their computer when I checked in for my appointment. Long story short there was not, he just didn't want to call the number on my insurance card. This caused my appointment to run longer than expected and Dr. Nguyen got caught up with the next patient right after. I asked to have my receipts and prescription emailed to me and I got the receipts, but not the prescription. My appointment was in October 2024 and I have not received a response from my follow up emails. read more

Dr. Truong was very thorough with my eye exam. He explained what he was doing and how it helped him to provide the best eye care for me. I felt comfortable asking questions. He politely answered every question I had. His assistant was very patient and he explaned my billing. He knew my vision insurance and he willingly looked up an answer for an insurance question. I highly recommend EyeQ. read more

Just had my eye exam here. The office vibes are great and everything was quick and easy. I was greeted and checked in the Dr. was very informative and thorough. I wasn't pressured into buying a particular frame or making a purchase was emailed my prescription and will be coming back to check out their selection in detail. read more

The attendant at the front desk was hella rude. He was very unprofessional and not friendly at all. Totally acting like I was putting them out for coming in to pick up what I bought. The optometrist was really nice and professional. She was great and really really liked her. This guy (just wanted to be behind the computer staring at whatever they thought was captivating , since they were glued to that spot) for some reason was really mean and rude to me. When I came in the first time and again later when I came in to pick up my order. If people are on here just writing nice things JUST to get the starbucks gift card (there's a sign at the front desk asking customers to go on yelp and write a review for compensation) then thats lame. Just being honest on how I was treated. Wont be coming back ever again, lesson learned, read more

The person working the front has no interest in customer service. It was like pulling teeth to get a modicum of assistance. And the assistance was pitiful. However I still bought a pair of glasses because I was in a pinch, but now they're ill fitting and he was not happy at all that I asked for an "adjustment." I will go elsewhere for a real adjustment now. He seemed legitimately mad that I asked for a print out of my prescription and my receipt, which was never given to me in my prior two visits. Now I'm stuck with a pair of glasses that look too big and don't feel great. Having him working there in malpractice!! I want a refund or replacement frames at this point. read more

I am new to the area and so glad to find such a great optometrist. I would definitely recommend this place.

Dr. Thuy is the best optometrist I've ever had. I have the world's most difficult eyes and I swear she's the only one that can help get them feeling better. She's so kind, warm, friendly and knowledgable. You really feel important and taken care of here. I don't feel like I'm stepping into some cold medical office. The place is beautiful and decorated so wonderfully. It's not trying too hard to be trendy and hipster. Barf. It's just a wonderful place to walk into. Even though the the decor is swanky and the place feels very expensive, it's not outrageous at all for prices. They take my insurance and the prices are good for all eye care needs. The staff is super friendly as well. Everyone that I've met that works there is super helpful and is genuine and wants you there. I'm so glad they're open and I finally have an optometrist I can trust and feel comfortable with. I was lucky enough to be able to make their grand opening event for customers and it was awesome. Yummy food and drinks and fun raffles and photobooth, it was a well thought out event. Thanks so much EyeQ!! read more

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I didn't expect the best eye doc appt I've ever had!! Dr Lee took excellent care, really took the time to explain things to me that have never been explained to me, er at least not properly before! So very happy to have found this place, this doctor, looking forward to going back to pick new frames! read more

My nose pad fell off and I happen to just walk past the practice and they were so nice, friendly and helpful!! They were able to get my nose pad fixed and didn't charge me anything! So grateful for their help!! Thank you!! read more

Will recommend to my friends. The most I've ever learned about my own eye health and vision during an eye exam. Very helpful, very informative. Jessica took time to explain in simple language everything she was noticing during the tests, and was really on point with suggestions of experiences I might be having with my vision and why, and gave great advice on how to improve how I'm seeing things throughout the day. read more

The ophthalmologist that works here is fantastic. She took a lot of time with me to find the best contact lenses for me. Unfortunately the gentleman that runs the front counter does not have very friendly customer service skills. read more

I have been looking for a new pair of glasses and looked on Yelp for stores near me that have good ratings. This place showed up as one with ppl raving about price and collection. I finally got to visit but it was a huge disappointment. The store is modern and clean and fine. But the only person working there (a young man) was as if he was glued to his spot behind the cashier desk. I browsed around, he did ask me the standard question of us there anything I was looking for, I said a new pair of glasses. He did not move out from his spot that's relatively pretty deep in the room and far from me. Well, I felt an immediate turndown for this place. But I wanted to play fair and give him another chance. So I elaborated that I am particularly looking for a lightweight pair. To my surprise, he still decided its best to stick to his spot and not come out to interact with me or show me any frames. He only mentioned a brand name to me that has the lightweight stuff. To which I had to ask which one and he pointed from his spot to the shelf of the glasses. Wow. I can not believe a word the other reviews said! This place is NOT friendly and warm AT ALL! I felt pretty folded out and decided to leave. I didn't really find the selection to be great anyways. They are mostly if not all Luxottica mass production stuff anyway. I would much rather buy from unique independent designer brands than this huge group that controls 90% of the eyewear market. Still to this moment I am baffled at why I was treated that way... read more

My experience at EyeQ was out of this world! This is what Portland businesses should be like. I went to 4 other places trying to use my VSP before the end of the year before I found them. I'm so glad I held out! They have the biggest selection I found and I was blown away by how many were so affordable. Did you know that there are local Portland brands of frames in totally reasonable price ranges? Neither did I until I got here! This shop is family owned and the space is gorgeous. I will tell everyone! And I will definitely be back here for all of my exam and frame needs from now on. read more

Love love love this place! Thanks to my coworkers for recommending when I was looking for a new eye doctor. It's very clean and the customer service is great. I have recommended people here before! read more

Um hello, this place won my vote for best eye doctor in town. Their space is very modern it's nice , the staff is kind, but that's not what won me over, it was the doctor. Listen going to the eye doctor isn't first on my list of things I love to do- it's just kind of annoying, The doctor here made my appointment so freaking easy I will continue to come back to this place every two years when I need my prescription. Firstly the front desk couldn't find my insurance information no fault of their own they just couldn't find it because I just signed up, so instead of making a stink about it, the doctor just let me pay when I pick up my contacts. My initial appointment was so fast I didn't even need to park in the one hour parking space. I have astigmatism and the doctor explained to me what that means for my eye in a way that no one else has ever explained it to me, not to mention it's a chick so that's bad ass! I will say, I didn't really like the glaucoma (puff in your eye) test and the other places I've been to in town had more advanced technology that didn't require the puffs of air and did a digital test. Which is cool and all but I think it probably cost me a lot more money to do it that way. This place made it so easy for me to get my renewed prescription and order contacts that I'm kind of dumbfounded it was one of the easiest appointments I've ever had and I'd recommend it to anyone! read more

Had an appointment here a couple weeks ago. The doctor is very friendly and fast. Not to mention this is one of the few places you can drop by after work (I had my appointment at 5:30). Yesterday I went in to pick glasses. The person at the front desk asked if I needed help and let my browse by myself. Once I selected my pair he helped me make all the choices that we're best for my vision and lifestyle. He actually told me my current glasses had a lower bifocoal and helped me decide what a good point would be for my new pair. In summary this place is great if you're like me and you've been wearing glasses for years. A very laid back environment that provides quick and knowledable service. read more

Dr. Jessica was super helpful and amazing when it came down to talking about my vision, glasses, past LASIK surgery, etc. She was super knowledgable and very thorough about what I needed. Twan was also very kind and helpful in deciding which frames and lenses would be best for me & my budget. EyeQ is a great find, deal, and they have a very helpful and comforting vibe. I appreciate their hard work and help. read more

EyeQ Optometry - Great Frame Selection. Accessible price points. Helpful Staff. Clean and Organized Space. - Eyewear & Opticians Near Me - Portland, Oregon

Love the layout of the shop and the variety of glasses and brands they carry here! I'm a heavy contacts user and only wear glasses for a couple of hours every night so wasn't really looking for new pair of glasses until I saw their great selection of glasses! My exam was quick, easy, and Dr. Thuy did an amazing job educating me on some options I have when it comes to contacts lenses and the brands that are out there. The staff did a great job helping me select some frames. The first frame I picked were Shwood but after having my Rx lenses on them, they were heavy in weight and also heavy in appearance on my face. EyeQ let me return them to pick out another pair! I ended up going with an Iconic clear frame with pastel blue sides that I am absolutely in love with! I live out of town and my glasses wouldn't be done before I left, so EyeQ offered to ship me my glasses to Michigan! read more

EyeQ Optometry - The staff at EyeQ helped me pick out a great pair of Iconic glasses! Love them and the lenses! - Eyewear & Opticians Near Me - Portland, Oregon

Great service from friendly and knowledgeable staff. They took time to explain what they were doing and how the results would impact my health. read more

So my vision is not good and I have a history of a strange and rare eye disease in my family. At EyeQ, the staff and optometrists go above and beyond to ensure that I receive care that adequately addresses my genetic predisposition to this disease. They do all of that while providing a great selection of stylish frames and the best customer service I have ever experienced in a shop of this kind. Both optometrists that I've had experience with there make sure that you have an approachable understanding of what is happening to your vision and how they intend to correct it. The front desk staff are incredibly helpful at translating insurance jargon into English, offering advice that allows you to get the most out of your insurance and advising ways that you can save money, rather than encouraging you to spend more. I can't imagine that I'll ever go anywhere else for my Optometry needs! read more

I had a really great visit here. This is my first time I've had to get my eyes checked since I was a kid, so the staff was super helpful in explaining everything that would happen and what my insurance and co pays would be before my exam. I was in and out with a completed eye exam and a pair of frames in 40 minutes. Dr. Thuy was SO nice and explained everything she was doing and why. She listened to all of my issues gave me a lot of good advice to maintain my eye health and ease issues. When the exam was over, the front desk crew helped me pick out an awesome pair of frames (they told me to pick my favorites then they would help me decide from there). I really appreciated the second opinion! Then they explained all of the types of lense options and had a sample to show me how the lenses would look. I only had to pay around $140 to cover the eye exam, some nice Oakley frames (just the frames without insurance were 175), and some nice lenses (upgraded from plain plastic). All in all, GREAT experience and I'm glad I found my new vision care on the first try by going to EyeQ. I am excited to pick up my frames in a week or so and thank the crew again! read more

Love going here! They always process my contact orders quickly and appointments are seamless

Pretty quick and thorough! Also very easy to help me when I couldn't find my insurance.

Such a great shop! A wide variety of selection and some local-made frames and range of prices. Surprisingly informative eye exam with a sweet doc, going over info I'd never had explained so well. Also handled an accidentally crushed pair of glasses. Definitely recommend. read more

Don't be intimated by the boutique atmosphere. Incredibly professional with impeccable customer service (I haven't ever said that about an optometry practice before). They carry a wide selection of frames- both name brand as well as local brands. More affordable than you would think. They accept my vision insurance and the amount not covered by my insurance, I was able to charge to my HSA (health savings account) card. Park in the lot between EyeQ and the Matador. Kid friendly! The staff truly cares about your vision needs and it shows. I would highly recommend EyeQ Optometry. Thank you, Dr. Thuy and staff, for your kind attention and for taking care of my family and me. read more

EyeQ Optometry - Eyewear & Opticians Near Me - Portland, Oregon

I highly recommend this place. I feel terrible because I can't recall her name, but the optometrist was amazing and did such a thorough exam. She was so informative and helpful and took so much time explaining things and answering all my questions. The staff was friendly and they have a great selection of frames. My glasses came in a week later which was great as it's taken up to 3-4 was at other places I have gone. The absolute best part of all of this is that this is the first time my prescription has been done correctly. I just started wearing glasses in the past 5 years and I have always ended up with glasses that were too strong so I couldn't wear them, had to have them sent back, or have a new eye exam somewhere else and get a totally different prescription. I have never been able to just put my glasses on and them feel perfect right away! I am so very happy!! read more

I recently got my very first prescription for readers. Having never worn glasses in 40 years, every style looks very "weird" on to me because I'm just not used to them- so this means I am trying on over a dozen pairs to see what best suits me. I actually had my exam done at another place, but decided not to purchase frames there because I felt they were impatient with me and was made to feel like I was just being difficult when I wanted to try on many pairs of frames. I dropped into EyeQ to try on frames, anticipating it would be a similar dreadful experience, but I was pleasantly surprised. Thuan at the front desk was extremely professional and understanding. He didn't rush me at all and gave me space to try on as many frames as I wanted, but also gave me great advice on selecting my first pair. For example, as I need them only for screen work and reading, he suggested erring on the side of functionality- what would be most comfortable to wear for 8 hours, rather than just aesthetics. I ended up selecting a pair I'm happy with in both style and function. I think I tried on close to 15 frames and nothing was a bother to him. Thank you for making this experience less intimidating. read more

I have had a similar experience to Stephanie S. The guy behind the counter is not so friendly and seems pretty disinterested in helping. The optomistrist herself was nice and seemed knowlegable. I have been in the lobby here several times and have had the same experience with this guy every time I walk in there. Not the greatest customer service and because of this, I would not recommend going here. I came here out of convenience because it is right next to my work , but I will be going a little further for better customer service. read more

Nice modern space with lots of selections for frames and lenses. Friendly services and quick turn around for my glasses within a week. They do everything on the spot except the lenses are made to order (of course). Definitely recommend this place if you are in need of a new set. Better to make an appointment first. Close on Sundays. read more

Super friendly staff! Had a great time selecting new frames -- I had specifically wanted Tom Ford -- and they even let me change my order after I had buyers remorse. Would highly recommend and will be back for my next pair. read more

I'm so happy with this place ! After a very lackluster experience with another eye dr. , I needed an upgrade on my eyes and the doctor ! Dr. Jessica Lee listened to me , asked all the right questions , and really helped me get the perfect fit for my contacts ( and my astigmatism) I feel very taken care of !! I'm stoked I found my Portland eye dr! read more

I recently got eye insurance through work and found EyeQ right down the road from my house. I called and had an appointment as soon as my next day off! The location's in a nice area and the inside is so sleek and chill! The guys at the front were super friendly, and I was seen quickly. The doctor took the time to help me update my prescriptions and explain some different things about my eyes/age and work environment and would work best for me! Afterwards I got help picking the right pair of glasses - one of the guys helped give me suggestions and try on different pairs until we settled on something I liked! I'm super happy with the overall service and experience and am glad I found this place! read more

This place is perfect! Great staff and friendly service. Customer service at its best. Dr. Thuy is knowledgeable and is very caring for your needs. Love the décor with a mix of elegance and rustic touch, extremely nice and clean. This place is inviting and they make sure you feel as comfortable as possible. I definitely recommend this place! read more

EyeQ Optometry - Eyewear & Opticians Near Me - Portland, Oregon

Great service and convenient location. I have been twice and both times was able to schedule a visit within a week. Service is friendly and efficient - cannot say enough great things about this place! read more

I came in today to get my eyes checked and get new eyeglasses. The optometrist, Dr. Thuy Nguyen, did my exam. I enjoyed seeing her because she is very friendly, yet professional. The staff overall met my high expectations. The only trouble I had was finding just one eyeglass frame! There was so many to choose from. I appreciate that eyeQ provides a variety of price ranges on both sunglasses and eyeglasses. Not to mention the atmosphere of the office. It really has a Portland vibe to it, yet modern. I also liked that they offer both coffee and tea throughout the entire day. They are not pushy about purchasing anything either. Additionally, they have eyewear for babies/kids. I will definitely come back for the impeccable services! read more

I have been going to Costco for a while now for all my eye care needs but decided to try something different and new. After doing some looking around on Yelp, I passed by EyeQ with great reviews and thought I'd give them a visit. The entire staff (receptionist, optometrist and optician) were incredibly friendly, helpful and knowledgeable. The eye exam was very thorough and didn't feel rushed, Dr.Thuy did an excellent job about explaining her findings. I ended up with a new pair of glasses, which were hard to choose because they've got a great selection of frames. The staff was great about giving recommendations and honest feedback on how the frames suited my face. Great experience, definitely recommend!! read more

Great services and have many style glasses. Staff are friendly and helpful to assist me choose glasses that fit my face well

Flew into Portland tonight and put our name down at Screen Door for dinner. While waiting and wondering around the area, we stumbled upon EyeQ's grand opening. Perfect start to our trip! It was super fun trying on all the different unique designs and talking to the staff members. Great business in the making! read more

EyeQ Optometry - Eyewear & Opticians Near Me - Portland, Oregon

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I was just walking by and needed a slight adjustment on some brand new glasses I got elsewhere. I walked in and the guy was super friendly and helpful even though he knew I wasn't going to be paying for a service. Based on this interaction I'll absolutely return if the need arises. read more