Yelp pointed me in the direction of Dr. Katcher and I'm really glad. He and his office staff are…read morewonderful-friendly, thorough, patient and funny. Looking forward to getting the call to pick up my new glasses; decided to splurge and get new frames for my everyday glasses too, instead of only getting frames for my readers. Laurie helped me take advantage of my vision insurance so I was getting most benefits from my coverage. If that wasn't enough, the location is convenient, there's ample parking and Dr. Katcher's practice has Saturday hours.

Dr. Katcher gives you the kind of attention that you didn't realize you were missing from other…read moredoctors. He really takes the time to explain what is going on - and is very availble to answer any questions you might have. Once you come to a practice like this one, you won't be happy anywhere else.

I have always had a pleasant experience here. I trust them with my eyesight, what more can I say?read more

I love this eyecare center. They are fantastic, so kind and sweet workers. They have never made me…read morefeel like an inconvenience with my million questions and are kind enough to go over any questions of mine. I call if I have any questions and the kind lady at the front desk always helps me out perfectly. The doctors are also the kindest people, always have great conversation and really care to get to know you. I love this location and I would seriously never change.

Incredibly kind and professional group! They took me in right away for my appointment and did a…read morethorough exam Very happy to have found this place!

Amazing service, I had two eye exams booked for the same day, with my daughter's first cheerleading…read moregame on the day of the eye exams. I called to rebook one of my appointments telling the receptionist the situation. The receptionist put me on hold and said, Dr. Sam said he can see you both and will make sure your daughter is back for her game. Knowing that my daughter is going to need new glasses, because hers were broken, and a new prescription. I could not thank Dr. Sam and his amazing staff enough. With the help of Dr. Sam and his staff, my daughter picked out her new glasses and Dr. Sam said she will have them before Christmas. We made it to the game with time to spare. Thank you, Dr. Sam and your Amazing staff

Dr. Hapner and Mercedes are the team that make any AccuVISION location the place to be. I…read moreoriginally met them at Michigan Ave. and they mercifully moved near my parents in Schaumburg which allows me to still see them! Dr. Hapner is incredibly thorough in his examinations and always takes the time to ask about life, which honestly is so appreciated. Mercedes is the most amazing human I've ever met. Also the reason for all the compliments I get for my glasses and Rx sunglasses even 4 years later! Thanks for being the dream team, can't wait to see you at my next visit!!

My son who wears high prescription contacts ripped one while we were visiting from out of state…read more His bad for not packing correctly but it was a lesson. I called our big box eye Dr and they were no help. Their only option was to send it out here which could take 3-5 days to arrive ...,He just couldn't walk around basically blind for 3-5 business days. I called a bunch of optometrist and these guys were the only ones who could help us. And to top it off they were friendly, accurate, and had us in and out in a short amount of time. Thank you so much! We really need to keep business like this in business.

I could not say enough about how awesome LasikPlus is. Dr. Horn and all the staff here are…read moreunbelievable in the best way possible. I have a lot to say so bare with me. I originally tried to go to 'Chicago Cornea Consultants' because that is where my eye doctor tried to send me. When I went to my consultation I was very grossed out by their facility and found out the only reason my eye doctor sent me there was because he had a deal with them and received money for each person he sent there. I called my insurance company after the consultation (which I should have done at the beginning of this process) and found out I could get a discount through them if I went to LasikPlus. My insurance company (Blue Cross Blue Shield - HMO) made my free consultation appointment with LasikPlus on my behalf which made me feel safe and secure. Right when I walked into the LasikPlus facility in Schaumburg, I felt so welcome and at ease. Getting lasik is a nerve-racking experience and the staff at LasikPlus is next level. Everyone I talked to was kind and open to answering any questions I had (trust me, I had a lot). During my consultation they determined I was a perfect candidate. Not sure if this made a difference, but at the beginning of this process I did not wear my contacts for almost 3 weeks before my consultation and never again after that (I ran out of contacts but this was a suggestion from my eye doctor). After determining I was a good candidate, they told me if I scheduled my surgery ASAP I would get an additional discount due to scheduling early. I said HELL YES, and had my surgery the next week. The day of the surgery was pretty crazy. There was a snow storm (I got it done on January 23rd). Something crazy happened and a man who got lasik earlier that day broke the machine. This meant that no one could get their surgery on that machine for the day. Everyone who was scheduled for surgery that day in Schaumburg were sent to the Oak Brook location since that location luckily had no appointments for the day. I still had the awesome Dr. Horn do the surgery. Even with all the chaos, LasikPlus handled it flawlessly and I was home faster than I expected. They also gave a discount due to everything that happened with the change in location. My actual surgery lasted all of 10 minutes, which was wild. My brother drove me home and I fell asleep immediately. I would suggest getting your prescriptions BEFORE the surgery because we stopped at the pharmacy on the way home and it delayed me getting to sleep as soon as possible. I would recommend LasikPlus to anyone looking to get lasik. I am so happy with this investment and kind of can't shut up about it. I went to my 1-day follow up appointment THE NEXT MORNING with 20/15 vision. Unbelievable, perfect vision. FYI - I would 100% recommend anyone who deals with allergies to get the surgery done in the winter so you don't have to deal with your eyes itching while you are going through the healing process. ****IMPORTANT**** I did not drink enough water or eat enough the day I got lasik. I got dehydrated and after I took my "after surgery nap", I fainted in the bathroom putting my eyedrops in. This had NOTHING to do with LasikPlus and everything with me being on a stupid diet lol. I just want to warn anyone getting this surgery to eat that day. I was completely naive.

I went in and had an evaluation done and they told me I was a good candidate to have lasik done,…read moreafter the exit meeting with Nina who told me that if I scheduled my surgery even a couple of days past the treated quoted day they would honor a $300.00 discount for the procedure. So I scheduled it right then and there but I was not available to get it done on 3/31 I needed to wait until 4/2. So a week before my surgery I called just to confirm that the $300.00 discount was still going to be honored and the man told me no way. Be very careful what they say there and make sure you get it in writing before leaving.

I was recently at Elk Grove optical and the customer service is always great and friendly people…read more The reason for the stars is the new paper work on the tablet. It's like filling a job application and want to know everything. Also, it would be easier to choose glasses in the men's and women's section not all mixed. I also didn't like that I had to pay for an extended warranty and if they brake I still have to pay a percentage of it. Usually the frame has a one year warranty. Then they show you options for glare, blue light, and transition and there's a great, a good, and a okay one. I just wasn't too happy with this but I have learned and next time check different places and get quotes before choosing a place.

worst experience ever for a simple eye EXAM. so unprofessional & workers there could give less of a…read morecrap. Always overbooking just to get more business & their communication is horrible & not to mention they will purposely assign you a new time exam & hope that you're fine with that. also very expensive for no reason. another time i went they said they had a meeting and had to CANCEL my appointment i called of the rest of work and missed out on $80 bucks that could have gone to my FAMILY especially with this freaking economy? you guys are going to piss off the wrong family one day. do better this is nothing to be playing around with.

It's the worst store to go to make your glasses, it was a terrible experience, I lost my money with…read morethem, I did bad vision exams and they didn't want to recognize the mistake! I never go back with them, they are absolutely not professionals!

Glasses with insurance was horrendous 2&1/2 times that of pearl vision. 5days yes but you should be…read moreashamed of yourself glasses same Rx protection warranty $200 your price $550 ridiculous absolutely.!!!!! Also charge my vision care had to wait two weeks to void charges.

The frames we had gotten on the glasses ordered here last year broke. We're unsure how it happened,…read morebut none-the-less, the lenses would not stay in the frames any longer. Without any questions, after they saw the glasses, they stood by their warranty and ordered new frames. (Unfortunately they were not in stock). I was told it would take a few weeks. A week or so later, I received a call from them letting me know there was a backorder on that frame from the manufacturer - not their fault but frustrating we'd have to wait and use an outdated prescription for a while - we're talking months of backorder. However, a few weeks later they called to say they were able to get them replaced sooner. So, we picked up the new glasses within the week of getting their call. While they are more expensive than the chain optical stores or stores like Costco, they stand by their work and provide "service with a smile."

Professional. Efficient with time and very supportive. I would highly recommend over neighborhood…read morecompetition!

Dr.K and the crew are awesome! Best service ever. No rush and easy to talk to with their experience…read moreis superb. Thank you Joonin for all your help.

Walked in with a broken nose pad and they fixed it at no charge, even though I had never been a…read morecustomer before. I will use them for my next eye exam for sure!

Several months ago I had Dr. Vitale and staff transform an all black, 25 year old pair of Ray-Ban…read moreWayfarers into prescription sun glasses, and they're AWESOME! I was so happy the way they turned out, I decided to have another pair made into sunglasses. Once again, Dr. Vitale and staff did an amazing job fitting another twenty five year old pair of Ray-Ban Wayfarers (tortoise frames) with prescription "transition" lenses. In the past year, I've had Dr. Vitale's office transform four pairs of regular sunglasses into prescription sunglasses, including an expensive pair of Harley sunglasses, and, another twenty five year old pair of Ray-Ban wraps (tortoise biker frames) All four pairs work great while riding too! In case you're wondering about the twenty five year old Ray-Bans, back then a good friend was the Chicago rep for Ray-Ban, and GAVE samples of whatever I liked. I'd HIGHLY recommend Dr. Vitale and staff for all your eye care needs, they're AWESOME!

I've been coming to see the Vitales since I was a kid. They are a wonderful family business and I…read morewould highly recommend them for anyone looking for an eye doctor.