1. Eyewear At Willows

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    Westport, CT

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    Eyewear At Willows

    3.0 (4 reviews)
    Open 9:00 am - 5:30 pm

    Services - Eyewear At Willows

    Eye exams

    Eyewear fitting

    Retinal imaging

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    1 year ago

    Love working with Barbara. She knows her stuff! Very knowledgeable and communicative.

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    3 years ago

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    9 years ago

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    10 years ago

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    Jeffrey L Oberman, MD

    Jeffrey L Oberman, MD

    1.9(12 reviews)
    1.7 mi

    I have to say that Dr. Oberman's practice where he currently works is the worst operation I have…read moreever experienced. Accompanying my wife for her follow up visit after her procedure which took place last year, our appointment time was completely ignored by his office. After waiting an hour without anyone contacting us, we asked the receptionist for information as to why there was such a delay. No information was provided. Returning to the waiting area wondering what to do, the doctor was leaving one of his patients on the way to his next one and I learned from him that he scheduled his patient office visits in groups for a given time and then asks them to wait for him to find the time to actually see them. Basically overbooking a time slot to conform to his treatment methods. This is totally disrespectful to his patients who expect his individual attention and treatment and ignores the specific circumstances of each patient's requirements. For anyone who reads this, please consider other optometrists if you can. Since this guy joined the ReFocus group a few years ago , his patient performance rating has plummeted and my wife and I are so disappointed, wishing that we had other options following her procedure performed by him a year ago.

    The doctor is good but the office manager is rude and unprofessional, leaving a very bad…read moreaftertaste. Went in for an annual checkup. I give receptionist my new insurance card but she says she is not familiar with the company so she will charge me a self-pay rate. Fine. While I wait for the doctor in the patient room, her boss, the Office Manager, comes to follow up. She tells me, 'You're not a new patient (true) and this is a routine exam. You pay for the eye test at self-pay rate but IF the doctor finds something wrong and you need further testing or treatment, we'll go through insurance." Again, fine. Doctor checks my eyes and his diagnosis is "nothing new, eyes look healthy". Everything runs smoothly and 10 minutes later nurse escorts me back to the receptionist to checkout. There, I am told I owe co-pay and that they will send to insurance which will then send me a bill. Wait, doesn't this contradict what the OM just told me a few minutes earlier? So, I turn to the OM looking puzzled and reiterate that it was a routine eye test and doctor found nothing wrong. OM's reaction was startling, as if a switch had been flipped. She starts accusing me of trying to commit a fraud. A FRAUD??? And because she was wearing a mask, she raised her voice high enough to make sure everyone at the clinic heard her. The OM then, angrily shuffles through my chart and says, "You have a pre-existing condition (same for the last 7 years) and that diagnosis goes under a different insurance code. Now, how would I have known that? But as for my pre-existing condition, YOU would have known so you clearly failed to acknowledge it earlier. And to suddenly go ballistic, accusing me of fraud? Do you even know what the word means? AWFUL.

    Cohen's Fashion Optical

    Cohen's Fashion Optical

    3.4(37 reviews)
    0.9 mi
    $$

    I will never use them again. We had recently moved and my wife needed to have a new prescription…read moreand glasses. After waiting three months and multiple excuses why the glasses weren't ready we cancelled the order and requested a refund. It took almost another two months and multiple calls to finally receive the refund. In addition the store manager lied to my face about trying to call me on several occasions. Overall this was a frustrating and unpleasant experience.

    BEWARE!!! if you have a vision plan they DO NOT honor it or reply to your concerns about it. All of…read moretheir frames are definetly marked up higher than other eyeglass shops. Most all the designer frames in their inventory they stated were not included with my plan Spectera. I showed them the print out of my benefit and they still would not comply. Called Spectera and they confirmed my benefit and stated they were a participating dealer. I got no where with sales staff and Iris was rude and never returned my calls. The customer service was a negative 10! After 3 weeks I never got a call that my glasses were ready! They make you pay upfront and say 7-10 days for completion... lie! I had to call to arrange my pick up. Then the glasses were not dispensed properly either! Just hand off with no checking fitting on my face or optical reading of small print. Just handed glasses that had fingerprints all over lenses... I had to ask B to please clean them! I was lucky to get a case for my new glasses! With all this negative experience I decided to reach out to corporate by email. I got a response from a Laura V (cc Mary and Karen)with a request for me to show her proof of my benefit and EOB WHICH THEY HAD! I provided her with my benefit with Spectera and requested copy of my EOB. It's now almost two weeks since my response to Laura V. I have received NO RESPONSE from Laura V., or any other person from Cohen optical. I would not recommend this company to anyone! There are plenty of other professional, courteous and honest eyeglass stores In CT. Unhappy Customer Deborah Breen

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    Cohen's Fashion Optical
    Cohen's Fashion Optical
    Cohen's Fashion Optical

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    MyEyeDr

    MyEyeDr

    1.5(8 reviews)
    1.7 mi

    If I could I would give zero stars from the moment myself and my two children 9 & 12 walked in on…read moreSaturday, April 18, 2026. On time actually early for our appointment in the morning. We walk through the door with no greeting when there were 3 workers just standing there. We walk up to the front desk. Myself and my kids say good morning because it was too much of a bother for the workers to do so . On top of that they couldn't find my child's chart. Then the lady checking us in had the worse attitude. Plus she wasn't just checking us in she was the assistant to the doctor. It was my son's first time and they definitely didn't make it a good one . Tools for the doctor to use were missing from the room doctor had to leave the room multiple times to get the tools he needed, tools in the room weren't working, both the assistant and the doctor came in the room while my sons eyes were being dilated to take out the tools after just putting them in there. Check out was no better, Just a very unprofessional, unorganized, rude team you have which is so disappointing because your location was conveniently closed to home . We will never come back here .

    I give the MyEyeDr in Westport CT a zero stars. The manager Dawn is a big problem. First I was…read moresold new lenses for $730.00. When I went to have them put in my frames, it was immediately obvious that they were not at all correct. I quickly brought this to the manages attention which seemed to bother her has she rudely advised me that if they are not correct I would need to see the doctor again but he only works on Thursday's. After rearanging my schedule I attended the visit yesturday. This is when things got interesting. The technition working with me started evaluating my sight while I was wearing my glasses and she seemed confused as she had me read the chart. She observed as I read all the lines without a problem. What suprised her was that I was not using the new lenses, I was wearing my original glasses. This is when I realized that In was sold new lenses that I did not need. My existing glasses were perfect. Realizing that mistakes happen, I asked the store manager, Dawn , for a refund. The manager quickly and VERY rudly said "we don't give refunds" to which I replied, you have $730.00 of my money and I literally have nothing to show for it. Then I again said, I need a refund as you tried to sell me new lenses that I don't need. She continued to be of no help so I asked for her supervisors contact information which she refused to give . Here I am a day later and the situation has still not been fully rectified. In closing, I think it is worth mentioning that I am a career long retailer and I have lead some of the most significant retail brands in the country and I have never seen such a disregard for common decency and respect. Obviously MyEyeDr has a serious problem in what should be one of their most important locations. Stay far far away.

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    MyEyeDr
    MyEyeDr
    MyEyeDr

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    Eyewear At Willows - optometrists - Updated July 2026

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