Once again Findlay Toyota coming through for my family! If you're looking for a no pressure sale…read moreand and salesman who knows his stuff and works the deal "for you". then go see my guy Oran down at Findlay Toyota of Flagstaff. He worked to get me the deal that worked best for me and my family. I will be back again (wife needs a new sequoia) Thanks again Oran. See you soon!!

**Review for Zack and Findlay Toyota of Flagstaff**…read more I purchased a Tundra and have been consistently using Findlay Toyota of Flagstaff for all my service appointments because I prefer to have all work done at the dealer because there is more consistency and accountability. I must say, my experience has been nothing short of excellent. Just yesterday, I needed to get some work done on my truck, and they were incredibly accommodating in fitting me into their schedule. They understood my time constraints while I was in Flagstaff and managed to complete the job within the promised timeframe, which I truly appreciated. The staff at Findlay Toyota is one of their standout features. Every interaction I've had has been marked by their friendliness and willingness to help. They go above and beyond to ensure that customers feel valued and well taken care of, which makes a significant difference in the overall experience. However, there is one area that could use some improvement: the workstations. It would be incredibly beneficial if they could provide "working power outlets" at the workstations so that customers like me can plug in and power our laptops while waiting. This small addition would enhance the convenience factor and allow for a more productive wait time. Overall, I highly recommend Zack and Findlay Toyota of Flagstaff for their exceptional service and friendly staff. I look forward to continuing my relationship with them for all my vehicle needs!

Sales-Worked with Shane to buy Service Department- Worked…read morewith Thomas and Connor. Helpful with great attitudes, Informative and attentive. ^_^ -Bought a 23 Caddy. Have noticed a couple things, however, team was responsive. Service department informative. Will update when assessed for more ^_^

Rolled in from California on a Saturday. Been towing 7000 pound trailer and passing thru to Mesa. I…read morewanted and oil change, the time was 3:30. Quick lube had only one truck and it was not getting an oil change. Nothing else going on. I believe Shane was the one running the quick lube and was helping the customer with his diesel truck. Another employee asked what I needed and I said just an oil change as I am passing through and I do oil changes every 5000 miles. On my trip I won't make it back to California before the oil life monitor reaches 0 percent as I was already at 21 percent. He said the lube shop was closed but if Shane said ok he would take the truck over to the main shop and do it. When Shane came back in I asked him if he could do a quick oil change. He said "oh you want a quick oil change " like oil changes are major undertakings then he said nope we are closed for the day. He did ask my oil life percent which I told him and he said you have 1500 miles left. I said I don't run it out and I do changes every 5000 miles. His attitude was well to bad we are closed. The service hours for Saturday are until 5:00 pm. Seems like a service that takes roughly 30 minutes could have been completed. If this was my business I would have taken care of the customer especially since many employees were just standing around and some were tiding up. Only the one person said I'll do it if Shane says it's ok. I wish I got his name. Well Shane thanks for nothing but I will be passing through again in a few days and I will be sure to stop by and say hi to you and the service manager and if that's you then the next guy up the food chain.

We were unable to use the reservation we had with another rental company and Flagstaff Rental Car…read morecame through for us in a pinch. They picked us up within minutes and we were on the road within the hour. The car worked great and dropping it off in the middle of the night at the train station saved us the cost of an Uber. We are very grateful they were able to help us.

Made 0730 appointment and was told at checkin that mechanics in at 0800 and I should know about my…read moretruck at about 0900. At 1000 hours, I checked since I havent heard anything only to find out: NO ONE HAS LOOKED AT YOUR TRUCK YET. I tried talking to management only to be given excuses. So I took my truck and left.

driving from sun city Arizona to bozeman montana, my 2007 Honda CRV went into a limp mode. forty…read moremiles per hour may take us some time to get home! Limped in to Flagstaff and Monday morning met with Isaak, the service writer. Not only did he manage to squeeze us in to his schedule, but they were able to diagnose and repair the problem by the end of that day! Really appreciated the effort. Great service, really welcome experience from what could have been catastrophic. Many thanks to all involved at Findlay Honda. John Bozeman, Montana

Came for an oil change! They added tire rotations and checking my tire air pressure. I left with a…read moreTPMS issue, that I had them check and they said "it's fixed" it's not. Going to a different Honda dealership to get it fixed.

I had a GREAT experience at Babbit Ford! Brayden in parts was very helpful and went above a beyond…read moremy expectation. Brayden walked back to service and asked them to help me put a part in my vehicle so I could get back on the road and on with my camping trip. Andrew in service was more than happy to help. I was in and out of the dealership in 30 minutes and made it to my campsite before sundown! Thank You!!!

I bought a car from them and they shipped it to me in the valley and it broke down the next day…read more I've owned it for 3 weeks now and it's been in the shop for all of that time. The dealership does not provide assistance and when I call them multiple people have hung up on me. They do not reply to messages and I'm at a loss at how a company can do this knowing lemon laws are a thing. They sold me a lemon! Do not buy from them!

Beware of theit "grounding fee" on lease buyouts. $2,000 in…read moreour case...uh I don't think so. Go to Findlay in Prescott instead.

I don't recommend this place. As a first time buyer I just wanted to ask question. They are super…read morepushy when it comes to selling a new/used vehicle. They act super nice til they sale to you. Got a used vehicle and not even a month the maintenance light turned on. They told me the vehicle has warranty for a bit so I could come back if needed. Ive called several times to the lady and man that helped purchased the vehicle. The lady still hasn't returned my phone call. The man completely became rude. Just don't waste your time with this place! as someone who works in sales. You'd think they know how to be kind and understanding.

Everything went well!! We live in Las Vegas and found what we wanted in Flagstaff. We decided to…read moremake the road trip to check it out. We found Kyle to be easy to work with, pricing was fair up front, they were fair with our trade.

Updating my review after new ownership. Previous owners were awful. My recent visit for service was…read moremuch better than my previous visits. The service received was much more in line with what I expect visiting the dealership.

From start to finish a pleasant experience. Saw the Raptor on the internet, made an inquiry and…read moreHolly called me right back, This was on a saturday night..I was pre approved on the financing but they called my lender and negotiated a better rate .. I signed online and flew from San Diego to Phoenix.. Met at the airport by their driver and that was that !! They lost a star become the exterior of the truck was dirty. I will call them again. Thank you Holly.

"I brought my Ford F-150 in for some major work, including a transmission replacement, rear main…read moreseal, and a new water pump. Parker from Nissan Subaru handled everything and was absolutely phenomenal to work with. He kept me updated throughout the entire process, explained the timeline clearly, and made sure there were no surprises. It is hard to find a shop you can trust with this level of heavy-duty repair, but my truck is running perfectly now. Highly recommend asking for Parker if you want honest communication and quality work!"

Findlay Volkswagen Flagstaff is great, I'd 100% recommend it to anyone!…read more Came in on Saturday with a broken rim after hitting potholes on the way to the Grand Canyon and everyone was super friendly and tried their absolute best to get it fixed and to get us back on the road. It was super hard getting a new rim for us because it was the weekend and it wasn't in stock anywhere around and they tried every possible option to still get us the part as soon as possible. They also took the time to explain to us in detail what was wrong and to make different recommendations before fixing everything and getting us back on the road. Thank you everyone, really appreciate it!

This location is permanently closed. We are visiting from out of town and didn't know until drove…read morethere to get coolant.

I live in Grand Canyon National Park and was refereed to Flagstaff Auto Outlet by a co-worker after…read moreshe had purchased a vehicle from them. At the time I was talking with Drive Time, Auto Express and all the other Arizona dealerships that work with "bad credit" and was approaching sheer frustration. If you're in this boat you know what I'm talking about, you read "$500 and a job drives you off the lot". Only to find that there are only 2 or 3 vehicles that meet that criteria and then you're stuck making payments every 2 weeks at their high interest rates. When I finally called Craig and told him I only had $800 to put down, I figured I'd get the same run around. NOT THE CASE.... He ran my credit over the phone and told me the interest would be high but if I came in with the $800 that he'd have me driving home today. So I did and it was a decision I've never regretted and the basis why a year later I purchased another vehicle from them after I hit an Elk and totaled the first car. To this date 5 of my co-workers here in The National Park have purchased vehicles from Craig, Jesus and The Auto Outlet Sales team and we all have the same view of the experience. That Craig will go out of his way to make sure he's given you an honest deal. That being said, you can expect to pay high Kelley Blue for your vehicle but here's why. They send the vehicles to 2 or 3 different shops and do an 180 point vehicle inspection before they sell it and in most cases offer a 3000 mile / 90 day Warranty on major mechanical. Basically, you're covered for your first oil change. Granted, it's not a golden parachute but it's a comforting peace of mind to have and on top of that Craig will often times offer to use their shop mechanic and get your car fixed for much cheaper than any shop will do after the warranty expires just because he values your business. Sure you might find a private seller who's selling the same car for $1200 less but does he offer that? Can he get you financed? Will he stand behind his sale when something minor breaks during the first week of ownership? I'm here to tell you that I ran into problems during the first month on both of my vehicles. Minor problems, like the throttle body cable on the cruise control broke, a CV- Axle, a vibration caused by the heat shield on the muffler, a transmission flush and Craig even got me a new muffler after I decided the after market muffler on the first car was annoying. All relatively simple breaks that didn't effect me driving the vehicle but take that to a shop and you're at almost $2000.00, cost I paid $000.00........ The financing options were what most impressed me. For the first vehicle I came in with $800 and the second $600. In both cases they offered me an extended down payment option, they basically gave me a month to come up with about $1500 before the loan even started. The loan papers were signed but that was a month were I would have been walking if they wouldn't have went out on a limb for me. Now would he do that for everyone, not sure but I think that based upon my income as a server and bartender and the fact that I've been in my job for 3 years, it was a safe call for him. For the first loan my credit was about 510 and they went with Honor Finance out of Las Vegas and my APR was 24%.... It wasn't ideal but I was comfortable making the payments so whatever. When I purchased the second vehicle Jesus told me over the phone that my credit had improved to 590 and that their working with this new creditor and he could get me approved with them and that I'm going to love the rate. Hearing that, I picked out a vehicle from the website and took the shuttle down from the Canyon. In my mind i was thinking 18% maybe 12% if I'm lucky. When I got to the dealership I seen a sharp looking 2010 Honda Civic and when I walked in the door Jesus asked what I wanted to drive. I mentioned that I liked the Civic but that it was probably out of my price range. He replied "no it's not". So I said, If you can get me in that for less that $350 a month I'll buy it - Barring anything bad on the test drive and he said "shouldn't be an issue". When I finished the test drive he had the paperwork ready and showed me what he had worked out with the bank, 4.5% APR. I'm a grown man and I almost cried when I saw it. I said, "are you sure you ran the right persons credit", he said positive.... All and all, I couldn't be happier. I had to take the car in twice within the first month for some minor repairs and both times I dreaded doing it but once I was there, the guys were great. No pressure or guilt, they just fixed the car and didn't charge me anything... In the end, I've just taken a few minutes out of day to tell you that I would do business with them again in a heartbeat and would urge you to consider Flagstaff Auto Outlet in your next automotive purchase.

If I could give them 0 stars, I would. I bought a used car from them last year and it has been…read morenothing but a lemon. Do not recommend them!