So illegible & hard working with fabulous results. Highly recommend. The owner and staff are all…read moreamazing.

Purchased 2 bathroom vanities for our bathroom remodels and they were easy to work with, lots of…read morestylish and modern options and great customer service. Highly recommend!

I contacted the Kohler Experience Center in Culver City asking about my in-wall tank and toilet…read moresetup. Alicia took the time to really understand my situation - she called the warranty department on my behalf, helped me investigate which products were compatible, and tracked down the part I needed to order. She was knowledgable, friendly, and thorough. What stood out was how helpful she was and her willingness to go above-and-beyond. She researched compatibility across different Kohler products, got the warranty team involved when we needed answers, and stayed with it until we had the right part ordered. I've dealt with a lot of vendors during my remodel and this was hands down the best experience. Definitely ask for Alicia.

Came in on a Sunday to look at the shower systems. What a beautiful showroom!…read more I was greeted by Ozzy when I walked in. He was really nice and helpful. He showed me all the different options and their functions, including the awesome demo station where he was able to show me the pressure and functions in person which I thought was great! That's really nice that they have that in the showroom. Ozzy is very knowledgeable and he provided great customer service! Some of the pieces are not cheap but they offer a lifetime warranty which we really love. There were so many beautiful items to see and choose from. I also like the fact that you can mix a match faucet and knobs, etc. What a fun store!

This is my go-to gift shop in town. The selection is beautifully curated, thoughtful without…read morefeeling generic, and I've genuinely never left disappointed. The owner is incredibly intuitive, and has an amazing eye. I always ask for her advice, and she somehow always points me to the right gift for the right person. It makes gift-buying feel effortless and actually enjoyable. If you want something meaningful and well chosen, this is the place.

Amazing stuff! Stopped in for a small kids gift and ended up getting myself a bunch of things as…read morewell. Amazing selection, very well curated, and staff was very helpful and knowledgeable. Highly recommended!!

I purchased a custom door sweep from Jack at Design hardware. The sweep was faulty. I paid someone…read more$200 to install it and It didn't function properly. I sent a video and Jack but he was quick to assume we didn't install it properly and said since it's custom no refund. I emailed him three times since and he didn't respond. I have software that tracked that he opened but emails. Bad business. I hate to give bad reviews but I feel scammed and would not ever work with this company again.

Classic to modern to castle like hardware. Bath & kitchen hardware too. Great prices. Custom orders…read moreavailable Speak to Otto or Jack. Great customer service. Been using for yrs with our big jobs

Michelle Clark is the star of this company. Very professional and knowledgeable, she kept us…read moreinformed every step of the way. Her selection of sub contractors was superb. We loved everyone who came to our home. She gave us a projected time from demo to completion and it was completed a day early. . No upsells, no surprises and no nonsense. Loved working with Michelle kudos for a job well done!

Great work here. Michael was a pro and stood by his word. Happy to have worked with them and…read morerecommend them to do kitchen or bathroom work. Thank you all.

Our freezer suddenly stopped working and we needed to purchase a new one immediately. We also had…read morean old refrigerator and figured we should replace both at the same time. We called a number of local sellers but none had inventory on the subzero refrigerator and freezer that we were looking to get. We contacted Bay Cities and they said that they had both the subzero refrigerator and freezer in stock. Our salesperson Ryan did a fantastic job explaining the features of both items and letting me know what was required to install them into our kitchen. They worked around my challenging schedule to deliver them quickly to us. The delivery team was patient, diligent, and outstanding. They worked with us to ensure that we were satisfied with not just the function of the refrigerator and freezer, but also the appearance in our kitchen. I highly recommend Bay Cities for your appliance needs. They have been wonderful to work with and I look forward to purchasing from them again in the near future.

terrible place. bought an expensive wolf microwave. came in non working, from the factory. refused…read moreto take it and give credit. told me to contact authorized service. i did. service not have spare parts and not able to fix. told me to contact the manufacturer. i did. they wrote to that will bring a check and pick up the unit. it has been a month, and nothing.

A Dedicated Design and Fabrication Team Producing Top Tier Custom Work... I wouldn't go anywhere…read moreelse for any of my projects.

I can't say enough great things about Bradco! There are a lot of companies selling cabinets, but…read morenot many like Bradco. They take on and manage the project with detail, care and communication. It's rare to find a company that sells a great product, and offers a phenominal service to come along with it.

After a disaster at Dal tile where we noticed that 1/2 the tiles were unlike the sample during…read moreinstallation (had to rip it out and start over), our tile man sent us to a number of "big retailers" to find porcelain floor tiles. Nothing was right - we needed a relatively plain, white background floor tile to go with our late 80's kitchen cabinets. On a whim really we went to Porcelanosa in West Hollywood because I drive by it all the time. They had EXACTLY what I wanted and the sales person (Tala) was terrific. She always replied to me by text and email almost immediately for the few follow up questions. Even the delivery went well. The tile had to be shipped from NY and yes, it was more $ than the other Dal tile, but let me tell you, it's gorgeous. The install is nearly complete so I will add photos later.

I have experienced the most worst customer service from Koren Chavez. I went into the store to get…read morea shower handheld, which I thought would be simple enough. However, trying to communicate with her via phone and email has proven to be extremely difficult. She doesn't follow through and ordering a part seems to be impossible because she says she will send me photos and prices but never follows through. All I want is to pay for the part needed so that I can purchase a new shower handheld... And it's been weeks and Koren has been extremely unhelpful. I would like to work with someone else to get my needs met.

DJ and Elizabeth are such kind and knowledgeable. DJ really knows his stuff. I came in looking…read moregreat for some knives for my husband. His recommendations were greatly appreciated by my husband. Thank you DJ!

This is a Pizza Section & Customer Service review…read more I looked @ Chef's Toys online for a # can rack. It had a Cambro product that fit my needs so dropped into the local store to see if they carried or could at least order. I asked a sales clerk about it, showed him the website with model number, but he wasn't sure if it would be available. He asked for my name and number to follow up so I gave him a business card. I have a hard time believing he NEVER called me back. I think CR does have a lot of products and it is fun to see all the toys we chefs like to play with. And yet as far as pizza is concerned I've been underwhelmed by their offerings for variety and depth. Now that's understandable. Not calling someone back is not understandable and on the verge of unforgivable. Of course it happens, but makes for such a poor reputation that why would you go back.

They have a jaw-dropping selection of flowers, trees, etc., and they are truly professional. The…read moreplace can be somewhat intimidating at first, partly because it's so spacious and "serious," but I can't recommend it enough! The people who work there know a lot and are patient and friendly enough to share it. I used them as my main nursery, when I did a complete overhaul of my front landscaping! Thank you, C&S Nursery!

This is absolutely the best place to buy outdoor plants! Amazing selection at great prices. You…read morewill pay much less for plants if you buy them here than anywhere else in town. There must be an acre or two of plants. If you can't find it here, it must be rare or out of season. They have everything. Friendly staff, and easy parking next to the nursery. My new favorite place to buy outdoor plants!