I had a very disappointing experience at the Santa Monica Ferguson Home showroom this afternoon…read more I had a scheduled appointment with Marinell at 3:30 PM. I arrived on time, checked in at the front desk, and was told I could browse the showroom while they let her know I had arrived. The showroom was very quiet--there were actually more sales associates than customers, with several sitting at their desks--yet no one approached me to ask if I needed help. I wasn't concerned at first since I had an appointment. After about 10 minutes, I checked back in with reception and was told Marinell was "wrapping up a phone call." I sat in the small waiting area next to the front desk. While waiting, I overheard another sales associate remark to the receptionist something along the lines of, "I don't know why Marinell does this--she knows she has an appointment and keeps chatting on the phone," which suggested this might not be an isolated occurrence. At 3:43 PM, I went back to the desk and explained that if she wasn't available by 3:45 (a reasonable 15-minute grace period), I would have to leave. I had other appointments scheduled that afternoon. I was again told she would be "right over." She never came. At 3:45, I left. This was especially frustrating because I was prepared to spend a significant amount of money on a bathroom remodel and had specifically made the appointment to start that process. With multiple sales associates present and the showroom nearly empty, it was surprising that no one stepped in to assist. The overall experience felt unprofessional and dismissive, and the atmosphere came across as somewhat indifferent to customers' time. I expected better from a showroom with Ferguson's reputation. Unfortunately, I'll be taking my business elsewhere.

You have got to go check it out! It's like the Twilight Zone. There is some weird energy in here…read more They are like not real human beings in here and I cannot describe it, but you must see it for yourself. Not quite Stepford, but a little bit Pretty Woman "It's VERRRY expensive lady" blended with the twilight zone episode where they are actually all manniquins that come to "life" during the day. The showroom is acceptable, if you can find someone to show you around it and the parking lot is laughable. You'll be glad you have full coverage when you're trying to exit.

I received wonderful help from Howard Poon as my wife and I were planning and implementing our…read moremaster bathroom renovation. His assistant was world class. He is a man with great knowledge. Others on the Snyder Diamond staff were also very talented and helpful. Five Star service from everyone there.

From Robert J to the Team at Snyder Diamond everyone was top notch! They assisted us quickly and…read morekindly when our school's oven died unexpectedly. It means the world too us that they stepped in so quickly and thoughtfully to help us out as our students were excited to start cooking! I've worked with Robert previously on personal projects too, he is amazing! Thank you again for all you did for TREE.

Store is very clean. The crew are friendly and work efficiently. Large private parking lot.read more

This location is a gem. The staff are super friendly and helpful. This is such a great way to get…read moresmaller orders from IKEA without having to pay more for shipping.

First time home buyer with my dad. This company did the whole house renovation inside. Alan was…read morevery considerate and helpful for us! We are very happy with the service and how it turned out from the bathrooms, living room and rooms. Thank you Alan and the AHI Kitchen and Bath team!

We wanted to turn our storage garage into a work space and for the first phase of the project we…read morehired. AHI. David was fair priced, very professional, responds quickly, and flexible in adding/changing things to the project as we went on. We did a total demo of the ceiling and walls, took out the garage door, added an attic, lighting, a/c unit, and changed the windows. He gave an invoice with all the prices broken down so I could see how much everything cost which I appreciated.

Absolutely loved my experience at Nina's. The staff is polite, knowledgeable and efficient…read more Excellent selection of kitchen & bathroom hardware. We found drawer pulls we hadn't seen anywhere else. Easy to get to. Parking in back. Everything we ordered arrived in 2 days. What more could you ask?

Nina and Dave are both super nice and helpful. They helped me with all of the hardware in a new…read morebathroom and door knobs on all my doors. I told them my budget and color scheme and they helped me pick everything out based on that. They were super patient and knowledgeable. The hardware came only a couple days after putting in the order, which was amazing! Super happy with how it turned out.

I am updating my precious review. In the end, Lisa & her team did make good. Albeit this is a…read morevery beautiful cabinet selection it's durability & practicality for someone who uses a kitchen in depth not the best! The cabinet issues have been many & still , 3 plus years later we are waiting for a resolution to a new issue which arose on the cabinets. However I am updating this review to say, Lisa, the designer is a middle person for the cabinets & all is not in her charge. Therefore, besides COVID in delays, some have been due to the cabinet Comoany, out of her control. I will also say she no longer reps this cabinet company. Lisa, as a person is a very jovial positive person & wants her clients to be happy! & after all, We get tons of compliments on our beautiful kitchen from both professional chefs as well as our visiting family & friends!

Love Lisa! I'm beyond happy with how my kitchen functions and looks. It's stunning and seriously…read morelooks like it belongs in a magazine. The team was easy to work with and nailed every detail. Highly recommend!

Thank you Rafael! Everything was super easy, no nonsense and…read morea great experience with the staff - they were very helpful in getting exactly what I needed.

Amazing choice in tile. If you want high end tile at great prices in west L. A. this is the…read moreplace..great service .I highly recommend this place I am so excited I found them. Can't wait to finsh my fire place.

Yesterday, my shower head randomly exploded, so I took a short trip down Santa Monica Boulevard to…read moreWestside Bath & Kitchen to get a replacement. I drive by this store every day, so I was excited to finally pay a visit. For starters, the inside of the store is beautiful and clean, with a huge selection of luxury bath and kitchen appliances to admire. I was warmly greeted by Sheila, who was extremely kind and helpful. I briefly explained the exploding shower head tragedy, and after a quick look in the back, she retrieved a beautiful shower head. At first glance, it seemed a little outside my budget. After expressing my concerns, Sheila gave me a more than generous offer without hesitation. I'm truly grateful for the experience I had today. If your shower head randomly explodes, take a trip down to Westside Bath - you won't find anywhere better.

I can't say enough good things about this place! I checked all over town, and Sheila totally hooked…read moreus up. They don't carry everything--just the best pieces you'd pick out yourself in a bigger store. Sheila knows exactly what's stylish and high-quality. I even had a drain with a manufacturer defect, and she swapped it out on the spot so I could get it fixed right away. Amazing service, amazing taste!

Needed a specific fitting for a job out in the field. I called multiple places around and no where…read morehad it. But guess what Ferguson had it and was more Too. Honestly they saved me and that job that day. Thank you. If you need plumbing fittings and equipment they are the guys.

This company has become the most expensive plumbing suppliers…read more I have had an account for many many years Recently realized they are charging us over double on most items compared to all the other major plumbing suppliers Very easy to see go on there web site and compare them to most other suppliers or even hardware stores

Great selection of merchandise at reasonable prices so long as you go to the store. The shipping…read morecharges are exorbitant.

This review is very limited to one aspect of this business. Generally Williams Sonoma has very…read morehigh-end quality merchandise. Where they fail is in their towels. Their Williams Sonoma towels cannot be kept clean. It's impossible. I have bleached them used high-quality detergents, spot Removers anything I can but they still come out spotting and dirty. There is no possibility of keeping these towels clean and for the expense they're just not worth it. You might be able to see in the pictures the dirt smudges, or the yellowing and this is after bleaching the towels using variety of detergents, using spot removers, using anything I can to try and get them White again. Frankly, target has better towles than Williams Sonoma and for the price. It's unforgivable that they have these in their store. The label indicates they are made in Turkey. Frankly, given the quality I thought they were made in China. Do not buy these towels I don't care what the promotion is it's just not worth it.