You have got to go check it out! It's like the Twilight Zone. There is some weird energy in here…read more They are like not real human beings in here and I cannot describe it, but you must see it for yourself. Not quite Stepford, but a little bit Pretty Woman "It's VERRRY expensive lady" blended with the twilight zone episode where they are actually all manniquins that come to "life" during the day. The showroom is acceptable, if you can find someone to show you around it and the parking lot is laughable. You'll be glad you have full coverage when you're trying to exit.

I had a very disappointing experience at the Santa Monica Ferguson Home showroom this afternoon…read more I had a scheduled appointment with Marinell at 3:30 PM. I arrived on time, checked in at the front desk, and was told I could browse the showroom while they let her know I had arrived. The showroom was very quiet--there were actually more sales associates than customers, with several sitting at their desks--yet no one approached me to ask if I needed help. I wasn't concerned at first since I had an appointment. After about 10 minutes, I checked back in with reception and was told Marinell was "wrapping up a phone call." I sat in the small waiting area next to the front desk. While waiting, I overheard another sales associate remark to the receptionist something along the lines of, "I don't know why Marinell does this--she knows she has an appointment and keeps chatting on the phone," which suggested this might not be an isolated occurrence. At 3:43 PM, I went back to the desk and explained that if she wasn't available by 3:45 (a reasonable 15-minute grace period), I would have to leave. I had other appointments scheduled that afternoon. I was again told she would be "right over." She never came. At 3:45, I left. This was especially frustrating because I was prepared to spend a significant amount of money on a bathroom remodel and had specifically made the appointment to start that process. With multiple sales associates present and the showroom nearly empty, it was surprising that no one stepped in to assist. The overall experience felt unprofessional and dismissive, and the atmosphere came across as somewhat indifferent to customers' time. I expected better from a showroom with Ferguson's reputation. Unfortunately, I'll be taking my business elsewhere.

I received wonderful help from Howard Poon as my wife and I were planning and implementing our…read moremaster bathroom renovation. His assistant was world class. He is a man with great knowledge. Others on the Snyder Diamond staff were also very talented and helpful. Five Star service from everyone there.

Krystal Lopez, Service Coordinator with Snyder Diamond…read more I've had an outstanding experience working with our appliance service coordinator. She has consistently assisted me with every warranty request and is always willing to find a solution, no matter the situation. She's responsive, knowledgeable, and truly goes above and beyond to ensure issues are resolved efficiently. One thing I especially appreciate is that I've never received any pushback when requesting assistance. Instead, she's always proactive, supportive, and focused on helping. Her professionalism, positive attitude, and dedication make the entire warranty process smooth and stress-free. I truly appreciate all of her hard work and exceptional customer service. She's been an invaluable resource, and I highly recommend her!

This location is a gem. The staff are super friendly and helpful. This is such a great way to get…read moresmaller orders from IKEA without having to pay more for shipping.

I ordered some bed items for my son and was glad to find out there is a free pickup location here…read morein Santa Monica! I didn't want to drive to Burbank to pick them up or pay the delivery fee. There is free parking, and the pickup was smooth and easy.

This past year I hired American to remodel both of our upstairs bathrooms, including a full demo of…read morethe master bath where we removed the tub and extended the shower. My project manager Jack was in constant contact from the design phase through the final punch list. He answered materials questions, kept me updated on timelines, and even picked up some materials for me. The contractors were just as friendly and easy to work with, even when I made a few changes mid remodel. The finished master bath came out remarkably close to the 3D rendering they showed me before any work started. I was very pleased with the results and would encourage anyone getting bids to include AHI.

We had water damage in our kitchen so we took the opportunity to redo the cabinets in our kitchen…read more Eddie and his team came and repaired the drywall, painted, demo'd the old cabinets, and got the new cabinets installed. It was promised in 3 weeks and was finished ahead of schedule! The new cabinets look great, high quality. We asked for a few things to be done at the end: touch up caulking, extra shelves, adjust drawer heights and they were super responsive. All done with a smile. Will definitely give them a call when we need to do our master bath.

Absolutely loved my experience at Nina's. The staff is polite, knowledgeable and efficient…read more Excellent selection of kitchen & bathroom hardware. We found drawer pulls we hadn't seen anywhere else. Easy to get to. Parking in back. Everything we ordered arrived in 2 days. What more could you ask?

Nina and Dave are both super nice and helpful. They helped me with all of the hardware in a new…read morebathroom and door knobs on all my doors. I told them my budget and color scheme and they helped me pick everything out based on that. They were super patient and knowledgeable. The hardware came only a couple days after putting in the order, which was amazing! Super happy with how it turned out.

Our family owns a home in the area and we were thinking of selling it, but decided to keep it. We…read moreall agreed that it needed a major facelift. We came to Kitchens on Montana because it came highly recommended to one of our family friends who used their services for remodeling their bathrooms and kitchen. We knew we had to come here because we totally fell in love with their kitchen. Their design aesthetic is like no other remodeling company I've seen and I was very impressed. We were referred to Lisa by our friend and she was wonderful to work with. We met with her on a couple occasions before the remodel and picked her brain on what she could come up with for our kitchen. Her imagination is one of a kind and she has the best taste (better than my own, I must say). Once they finished, our jaws literally dropped. My mom was so in love with what they did. She was speechless and she is a woman of many, many words!! I'm looking to have her remodel my own kitchen as well once we can get together. Can't wait to get started!

I am updating my precious review. In the end, Lisa & her team did make good. Albeit this is a…read morevery beautiful cabinet selection it's durability & practicality for someone who uses a kitchen in depth not the best! The cabinet issues have been many & still , 3 plus years later we are waiting for a resolution to a new issue which arose on the cabinets. However I am updating this review to say, Lisa, the designer is a middle person for the cabinets & all is not in her charge. Therefore, besides COVID in delays, some have been due to the cabinet Comoany, out of her control. I will also say she no longer reps this cabinet company. Lisa, as a person is a very jovial positive person & wants her clients to be happy! & after all, We get tons of compliments on our beautiful kitchen from both professional chefs as well as our visiting family & friends!

By far the best selection and quality and prices I checked…read morethe prices of other major tile stores and was surprised his prices were lower and much much better quality It was a pleasure to work with Behnam , he is the Most pleasant and polite haven't seen a while

Thank you Rafael! Everything was super easy, no nonsense and…read morea great experience with the staff - they were very helpful in getting exactly what I needed.

Yesterday, my shower head randomly exploded, so I took a short trip down Santa Monica Boulevard to…read moreWestside Bath & Kitchen to get a replacement. I drive by this store every day, so I was excited to finally pay a visit. For starters, the inside of the store is beautiful and clean, with a huge selection of luxury bath and kitchen appliances to admire. I was warmly greeted by Sheila, who was extremely kind and helpful. I briefly explained the exploding shower head tragedy, and after a quick look in the back, she retrieved a beautiful shower head. At first glance, it seemed a little outside my budget. After expressing my concerns, Sheila gave me a more than generous offer without hesitation. I'm truly grateful for the experience I had today. If your shower head randomly explodes, take a trip down to Westside Bath - you won't find anywhere better.

I can't say enough good things about this place! I checked all over town, and Sheila totally hooked…read moreus up. They don't carry everything--just the best pieces you'd pick out yourself in a bigger store. Sheila knows exactly what's stylish and high-quality. I even had a drain with a manufacturer defect, and she swapped it out on the spot so I could get it fixed right away. Amazing service, amazing taste!

This company has become the most expensive plumbing suppliers…read more I have had an account for many many years Recently realized they are charging us over double on most items compared to all the other major plumbing suppliers Very easy to see go on there web site and compare them to most other suppliers or even hardware stores

Needed a specific fitting for a job out in the field. I called multiple places around and no where…read morehad it. But guess what Ferguson had it and was more Too. Honestly they saved me and that job that day. Thank you. If you need plumbing fittings and equipment they are the guys.

This review is very limited to one aspect of this business. Generally Williams Sonoma has very…read morehigh-end quality merchandise. Where they fail is in their towels. Their Williams Sonoma towels cannot be kept clean. It's impossible. I have bleached them used high-quality detergents, spot Removers anything I can but they still come out spotting and dirty. There is no possibility of keeping these towels clean and for the expense they're just not worth it. You might be able to see in the pictures the dirt smudges, or the yellowing and this is after bleaching the towels using variety of detergents, using spot removers, using anything I can to try and get them White again. Frankly, target has better towles than Williams Sonoma and for the price. It's unforgivable that they have these in their store. The label indicates they are made in Turkey. Frankly, given the quality I thought they were made in China. Do not buy these towels I don't care what the promotion is it's just not worth it.

Great selection of merchandise at reasonable prices so long as you go to the store. The shipping…read morecharges are exorbitant.