We hired Tailored Closets to design and install four closets in our small home in Clairemont, and…read morewere glad we did. We also met with two other local/national companies to back up our ultimate decision. One of those was easy to let go of - the person who visited our house had strange personal habits and felt comfortable sitting on our bed and brushing pencil eraser bits onto our pillows. The second one came really close, and it was a hard final decision. They offered a different approach than Tailored and there were strong points to both. In the end, the connection we made with the designer, Nick, and his willingness to dive into the challenge, won us over. With our input, he came up with really great custom concepts including an entryway closet that had a couple elements that they don't typically do. One was an area where mail could drop from the mail slot, and the other was slide out shoe trays. We still look at those and smile. The on-site installers were great. The lead installer Cassidy was our main point of contact and did a great job. We'd done some other renovation prior to the closets, and our expectations for communication were formed by those other contractors. He was respectful throughout the install, patient with our questions, and always let us know what to expect. Personally, I also appreciated the way he worked with the other installers, too. He looked like a good mentor for the others. Kudos to him and the rest of the team, Luis, Kevin and Ismael. I'll be surprised if Luis isn't in a leadership role there soon! The installation was so professionally done, with plumb walls and level shelves, that it revealed how unlevel our flooring is. When that left some gaps, the company recommended a solution to mask that without changing the original design. Cassidy came back out, assisted by Victor, and made those updates in just a few hours. Overall, this was a great experience, and we recommend the company.

I have a primary bedroom closets that I wanted to be done. Do they have a $3500 minimum fee?read more

I cannot recommend this team highly enough. From the very first consultation, they brought a sense…read moreof calm and clarity to what felt like an overwhelming project. What sets them apart is their ability to create systems that aren't just aesthetically pleasing, but truly functional and sustainable. They didn't just move things around; they listened to how our family actually uses the space and designed a customized flow that works for our daily life. Why they deserve 5 stars: * Professionalism: They arrived on time, stayed focused, and managed the entire process with incredible efficiency. * Attention to Detail: Every drawer, shelf, and container was labeled and organized with precision. * Judgment-Free Approach: They made the decluttering process feel empowering rather than stressful. If you are looking to reclaim your space and your peace of mind, do not hesitate to hire them. It is worth every penny!

After nagging my husband for over a year to clean our garage, I decided to call Ready Set Organize…read morefor help. Sarah was great and understood what we needed and the team that she sent out were beyond what we could have hoped for. They were able to take a packed garage and turn it into a beautifully organized space where I can finally park my car! Everything makes sense, is clearly marked and they helped us donate a lot of stuff that we didn't need. You guys probably saved a marriage! LOL! Thanks again!!!

Bob is a great guy and was pleasant to work with. However, his step-daughter Brittney was not a…read morevery good business partner, and there appears to be a lot of turnover, which showed in the overall experience. The installation itself was completed on schedule, but I was left to clean everything up afterward. The crew did not clean, and after I pointed out a few issues, they did come back and address them. That said, there were quality concerns, such as using gray nails on a black garage component and not installing an edger. I also added an item that their installer did not complete. When I later requested a quote for two additional closets, I was upfront and transparent that I planned to get three quotes. I was then told I would have to pay $100 for a quote because I had used a competitor for other projects in my home. I found this unreasonable and unprofessional.

We had a weird cutout in our room. We got custom built ins and they turned out perfect. Thank you!read more

Charged Nearly $2,000 Over Quote -- Breach of Contract, Legal Action Pending…read more We were quoted $4,459 for our project, which we accepted despite our budget being lower. We even cleared the entire space beforehand to help expedite their process and reduce costs. However, we were shocked to be charged over $6,400--nearly $2,000 more than agreed. We understand it's not always going to 100% reflect the quote, but there was no prior notice or written approval of extra charges. When we questioned the overage, they claimed they gave us "their most generous discount to date," which was misleading and unacceptable. We disputed the charge with American Express, but were told the final bill they gave us after the work counted as "written notice," despite no prior communication about the increase. This is unfair and contradicts their own contract terms. After consulting with an attorney, we were advised the company is in breach of contract. If they do not refund the overage and honor the original quote, we are fully prepared to take legal action. This review is a final effort to resolve the matter before going to court. Future clients, proceed with caution--get everything in writing.

Ryen's team did a great job on my closet! They were super quick and efficient and came with…read moreeverything needed to completely organize my disaster of a closet.

Review Update: After talking to Rachel, she explained that most deep cleanings don't include making…read morebeds, doing dishes, or taking the trash to the bin, so my expectations there were a bit high. She also offered to refund part of the organization fee since I decided to only do the kitchen. I really appreciate her willingness to clarify and make things right. Rachel is incredibly kind, friendly, and an absolute powerhouse when it comes to cleaning. She made my home look spotless -- every surface gleamed, everything smelled fresh, and her attention to detail in the main cleaning work was fantastic. It was such a relief walking into such a fresh, tidy space. That being said, there were a few small things that could be improved. For whatever reason, I felt like she was very rushed. The trash was left right outside the apartment without a new bag in the bin, and the dishwasher wasn't started -- small touches I've had with other cleaners in the past that make a nice difference. I had also paid for organization, originally planning to do the guest room and kitchen, but when she arrived I decided to just do the kitchen. The charge stayed the same, which I wish had reflected the smaller scope. Overall, Rachel's cleaning skills are truly excellent, and she's a joy to work with. With a little more consistency on the smaller finishing touches and more clarity in pricing, her service would be perfect. I would still recommend her to anyone looking for a deep, high-quality clean.

Rachel and Ray are awesome. Extremely happy with the experience. Very professional. On time and…read moreon budget. They busted some major cleaning out and my place has never looked better. They made things shine I could have never done. Again - can't recommend them enough and will use them again. Thank you! (but be careful of the cats ;))

DISHONEST COMPANY. TAKES ADVANTAGE OF ELDERLY WITH DEMENTIA…read more My father, who had dementia, contracted with this company to move to his household items to a nursing home. The company pushed for an in person estate sale DURING THE HEIGHT OF COVID in 2020. Almost no one came to the estate sale, so it only earned $400. However, they billed $3000 just expenses toward the estate sale, resulting in a loss of $2600. After my father passed they hounded me for payment (including additional charges to move his materials to his new home, which is reasonable). Of course, my father had dementia and had no ability to sign a contract, but not wanting this to have this drag on I paid to leave this behind so I could grieve. This business claims to provide compassionate service for the elderly, but our experience showed otherwise. They exploited my father's situation, pushing unnecessary services onto him and charging exorbitant fees, all while providing negligible results. They failed to respect my family's needs and showed no accountability for their actions. If you are looking for a service that genuinely cares about its clients, I strongly advise looking elsewhere. SHAME ON JAMI SHAPIRO THE FOUNDER. NOT TRUSTWORTHY AND DISHONEST AND WILL TAKE ADVANTAGE OF YOUR LOVED ONES. Update: I'm sharing a disparaging remark that Jami made about me when I reviewed her service with the better business bureau. She knows nothing of the situation in our family, the sacrifices we made in our family, the hardships that I endured to care for my father. Hire her team if you want someone who makes nasty comments like this after your loved one passes away. None of this changes the fact that: 1) My father had major neuro-cognitive disorder when he signed a contract with this company, 2) The "estate sale" they encouraged was against his financial interest. 3) When my father passed they threatened to take the estate to small claims court when I questioned the legitimacy of the estate sale that only racked up expenses. I paid for her services in full so that we could grieve but we never forgot how they took advantage of us in our grief. This is textbook elder abuse, which is why I am reviewing and rating her company to warn others of this practice. Update: Jami continues to lie in her review. "Arranged for the sale of the car" this is something I did alone as I held power of attorney. I agree that she provided necessary moving services, which we were happy to pay for, that is not in dispute. We thank her company for this. The dispute is over holding an estate sale that earned very little in revenue insufficient to offset the costs of estate sale, and then threatening (very quickly, when I asked any clarifying information about the bill) to take us to small claims court so shortly after my father's move and his passing. That is not compassionate care. This could have all been prevented had her team donated my father's possessions rather than held an estate sale. Furthermore, her condescending remarks towards me reveals plenty about how she thinks of her customers.

Silver Linings is a wonderful resource. After the movers left, the daunting task of tackling…read morestacks of boxes, unpacking and organizing everything was discouraging. The challenge just sat there. Then I discovered Silver Linings. They were professional, patient, understanding and went the extra mile in their work. They helped better place furniture, organzed all closets, hung the pictures, got rid of what was unwanted, assembled shelving in the garage, put together some purchased furniture. They anticipated, advised and accomplished. They were, indeed, the silver lining to the challenge of moving. Dr. Michael Harris

I cannot say enough amazing things about this organizing company. The first time I worked with them…read morewas as a 50th birthday gift to myself, and it was honestly life-changing. Even now, I can find the most obscure item in under a minute -- it's a gift that keeps paying off every single day. Recently, I hired them again to organize my office storage room, and it was somehow even more incredible. Without the emotional attachment factor, the transformation was fast and unbelievably efficient. What would have taken me at least a month took them just six hours. Six hours! Amy, the owner, is exceptional. She is kind, thoughtful, and so easy to be around -- truly good company during the process. She has an incredible ability to help you make decisions without pressure and offers the best, most practical advice. Her systems actually work and are sustainable. I genuinely wish I could hire them to organize my entire house. If you are even thinking about it, do it. It is one of the best investments you can make for your sanity and daily life. Worth every single penny.

Highly recommend Amy & her team! We "had" a garage full of…read moreunorganized 25+ years of stuff. Waverly Organizing arrived and worked calmly & collaboratively and in one day, I went from zero to hero! Thank you!

Megan and her team are amazing! Megan is kind, warm, and easy to talk to. She takes the time during…read morethe initial consultation to understand your unique needs. My husband and I were amazed by how fast she & her team whipped our kitchen, pantry, craft area, and utility closet into shape! Every single item was taken out, grouped, sorted, purged if needed, and put back into its new home. The flow of our kitchen works much better, and it is far easier to see what groceries I need or supplies I'm out of with the way they reorganized the pantry and cabinets. I am so happy with the results and would highly recommend Balance Home Organizing!

How do I quantify the AMAZING work Megan and her team did for our home?…read more It was crunch time, and I was expecting a third child. I knew I was on a deadline to get to organizing our home before our world turned upside down again with a newborn. Megan was so sweet, professional, and understanding of our needs and concerns and got to work right away with her team. She was not pushy, aggressive, or overly chatty as some others we interviewed were about the service. She patiently described how things worked, asked about how I'd like to approach dealing with the mess, and thoughtfully came up with a plan, a shopping list of materials (like boxes and storage units), and always, ALWAYS stayed lovely and professional. It was such a smooth process, and her team really made it easy for me to either keep, purge, or donate the clutter we had been collecting in our home for years. Every time I walk into one of our organized spaces, it brings so much more peace and joy than the stress from all the mess! We were so grateful for the whole process, and now that Megan has 'reset' part of our home, we we have been able to maintain things, as well as learning new tips/tricks on how to keep things better organized.