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498-Haul

5.0 (1 review)

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14 years ago

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Mercy Movers

Mercy Movers

4.9
(144 reviews)

Aza and his team were terrific! Thank you for your great…read moreand timely service! They made our south Orange County move easy and quick!

Mercy Movers was a complete disappointment for this single Mom…read more I had only heard good things about this moving company so I hired them just one week after I watched them move a very close friend of mine. It's almost as if they outsourced to a different company? My experience was 180° opposite of my friend that moved the week before. There was no Mercy Mover truck, it was a generic, plain white truck with a sticker on the passenger door, 4 men, one of whom had excellent work ethic. They wrapped a Staples desk chair that could survive being thrown out of a moving airplane- so unnecessary for a move 8 miles away. The youngest two were on their phones, clowning around, sitting around and vaping - it was a disaster. I was completely taken advantage of - and I bought them lunch. I probably paid for them to eat the lunch that I bought them because I certainly didn't see it deducted in my invoice. I had a three hour minimum & I have never seen people move so slow during the three hours, burning time. It took 5 1/2 hours for 4 men to load a medium size truck. Someone from the main company must have called the leader of this crew because it took them just more than an hour and 15 minutes to unload that entire truck. The decision to trust Mercy Movers cost me $1450 and 7 hours of my life I will never get back. I called to alert mgmt with no resolution. I hired another moving company to finish the job and they were lightning-fast, super professional, and I should've hired them to begin with. Ortegas Moving Co is who to call for consistent, good quality people with exceptional work ethic. Don't be fooled by the biblical references of Mercy Movers - it was a terrible choice. 1star to post the review *

Best Priced Moving

Best Priced Moving

4.7
(149 reviews)

Very careless movers. They left behind some signage (that included my name) and a box of tax…read moredocuments in the closet -- yet somehow managed to bring over a mirror sitting right next to the signs and everything else from the closet. When I called, mgmt told me "clients should take special care with special items" and was dismissive. They refused to take my calls. I called, texted and emailed a dozen times requesting a refund. And before people say I should have checked, I have a really bad back & a senior so I was down that day & the next, the movers told me to go to the new place and they would finish (300' away), I trusted them. I didn't realize anything was missing until my neighbor friends told me that they saw my items in the dumpster. Moving is stressful enough -- Best Priced Moving only made it worse. I would never recommend them.

I had to hire movers at the last possible minute. John called me up immediately during business…read morehours to respond to my request made the night before. He was friendly, kind and helpful! The estimate they offered was BEYOND reasonable - his competitors were priced 2-3x what he quoted! I only had a small 1BR to move - he quoted me $570 - I had other movers quoting me 800-$1300! He quickly drew up papers and we were in business for my move 2 days later. The/his movers surprised me by being 15 minutes early when I know this industry is notorious for being behind. They were quick, efficient and communicative throughout loading and unloading. A move they thought would take ~3 hours took barely 1.5hrs! Nothing was damaged in the move and they even offered to help me put furniture together with the time leftover. Thank you John, Adrian, Sergio, and Vinny for taking the stress out of my move!

TopCare Moving & Storage

TopCare Moving & Storage

4.9
(125 reviews)

I used TopCare Moving for my move from Aliso Viejo to Las Vegas and they were excellent from start…read moreto finish. The crew showed up right on time with a 4-man team, and they were very professional the entire day. I had already packed about 99% of my stuff, so they mainly needed to wrap furniture and box a few larger items I didn't have boxes for. They worked fast but were extremely careful. They loaded the entire truck in about 3.5 hours, which was impressive considering I was moving from a house to a house and had a lot of furniture. The unloading in Las Vegas was even more impressive. They finished in about 2 hours, including putting two beds back together. One of them was a heavy Sleep Number bed with the base, and I honestly don't know how they managed to get it down the stairs in California and back up the stairs in my new house without a scratch. No damage to anything. Rob was the lead on the crew and did a great job communicating the whole time, asking where things should go and making sure everything was placed exactly where I wanted it. The whole team was friendly, respectful, and easy to work with. The price was also very fair for the distance, especially compared to other quotes I got. Overall, this was one of the least stressful moves I've had. I would definitely use TopCare Movers again, and my brother is already planning to use them for his move in May. Highly recommend.

The smoothest move I've done. Daniel was great! Very prompt and communicative. OC to AZ he did the…read moremove solo!

498-Haul - movers - Updated July 2026

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