I have had a great experience with this company obtaining packing materials. Robert has been most…read morehelpful in obtaining what I need and doing so on time and at a very fair price. He is very, very pleasant to work with, and I will continue to use his services in the future.

Oh man, this company TOTALLY saved our butts! We were packing up a bunch of vintage synths and…read morestaples canceled our bubble wrap order- Found this place on google and they saved the day. Great prices, easy to communicate with (Robert is the best), and they did same day local delivery to us in the middle of this pandemic! We liked them so much that we ordered again for more packing peanuts. We would definitely 100% recommend to anyone looking for supplies.

Requested a simple quote on palletizing a wood working tool. Sent 3 emails and spoke to someone…read morerequesting a quote. They never responded by email or by phone. Don't waste their time or yours get someone who at least responds to you.

Awesome group of people to work with. They packaged up my materials to be shipped to australia in…read morea prompt timeframe and pricing was great. Very helpful and answered all my questions!

The owner here went out of his way to really help me! He is…read morealso the Notary there which is wonderful to have and know about. The staff is friendly and helpful and great to have this place in the neighborhood. You can do just about everything there! Oh even great birthday cards!

My comment was deleted for some reason, so I am posting again. Service here is bad, the customer…read moreservice is terribly rude and amateurish. The young guy who "opens" in the morning is always late, has very poor communication skills and is rude to customers, including myself; barely has a clue on how to put a whole sentence together or greet people, and always says "huh"? instead of "excuse me". Some basic course in etiquette and customer service might do this business a whole lot of good, and it wouldn't be a bad idea to open during the posted business hours instead of 15-20 or 30 minutes later, which has happened on three occasions now. Will no longer use

Best Movers moved my house with professionalism, speed, and care. The crew arrived on time,…read morecommunicated clearly, and handled my furniture and boxes with respect. Nothing was damaged, and everything was placed exactly where I wanted in my new home. The process was smooth, stress-free, and efficient from start to finish. Their pricing was fair, and the service exceeded my expectations. I highly recommend Best Movers to anyone needing reliable, high-quality moving services.

The Best Move We've Ever Had - Start to Finish Perfection…read more We can't recommend this moving team highly enough. From the moment we first reached out to Peter to schedule the move, everything was clear, professional, and smooth. The estimate we received was accurate--no hidden costs, no last-minute bargaining, just honest and transparent pricing exactly as promised. German and his crew were phenomenal. Friendly, appreciative, and incredibly hardworking, they handled our entire 4-bedroom home with care, energy, and professionalism. They worked almost nonstop, asked thoughtful questions along the way, and loaded two large trucks with precision. Unloading was just as smooth, and they had everything loaded, moved, and unloaded in just 10 hours. What stood out most--besides their speed and efficiency--was their attitude. Not a single complaint, even with heavy appliances and toolboxes that other movers in the past have grumbled about. These guys were total pros: kind, calm, and genuinely pleasant to spend a long day with. This was, without a doubt, the easiest, most seamless move we've ever had. If you're looking for trustworthy, capable movers who actually care--look no further. Huge thanks to German, Peter, and the entire team!

Incredibly helpful staff. Units are spacious and the site…read moresecurity gives good piece of mind. Highly recommend for anyone moving in and out of apartments in north county.

Thanks nick! You were very helpful and I appreciate your kindness. Quickly got us a unit and…read moreexactly what we needed.

Joey is the town staple, knows the business in and out, great guy, we all know him. He once helped…read moreme mail a huge metal statue to a museum in Texas and they were precise with the directions, he's awesome, we love you Joey

Outstanding service. I setup a mailbox in less than 10 minutes. Love that I have access 24/7. Good…read morelocation. I love a place where they know you by name. Nice touch! Friendly.

I can't say enough good things about this storage facility! It's me it's clean. It's…read moreair-conditioned so in the hot days you're ready in an ugly situation but at least this way you don't have to sweat while you're doing it! All of the people that work there are so pleasant so helpful. Shoot, even the bathroom is amazing at the facility along with their little candies that they have available for you I've suffered a traumatic brain injury in the past so businesses that can help me remember things or at least be kind when I have forgotten mean a lot to me. Recently my truck was broken into while I was in Mexico and my purse along with all of my credit cards in my bank card were stolen. This made it impossible for me to pay my storage bill when it came due. I had been on auto pay, but once the cards were killed, that was no longer relevant. Andre went way out of his way to call and remind me that the bill was due, he even let me know how many days I had to work with before a late charge would be assessed once I realize that I wasn't going to be able to use my bank card in time he immediately sent me a form which was super easy to fill out online, allowing my bank account to be linked to my auto pay, and the funds were immediately available so that my items in storage were safe and sound Andre followed up with me to make sure that I had it done if I needed any help he was there for me and just overall compassionate and understanding! That's so hard to find nowadays I highly recommend this facility on every level. It's fantastic. Signed a happy customer

Went here because of the promotion for 2 months at 1/2 off. Great deal. When we went to the storage…read morefacility it was easy to Get in and out of our storage room, we also thought it was super clean as well. It's a great place to store stuff. Worth it.

*edit 4/18 - The company was quick to reply to my review suggesting that I reach out to customer…read moreservice. I did, and got an email back from COO Hayden Curtis. I was told that even though I was proactive about the challenges at the destination, the move and charges are what they are. I wished them the best, and hopefully my negative review remains an outlier.* I want to start by saying that I explained to A Smart Move that I would be leaving a poor review based on my experience with their pricing. I was told that they understood and would share my feedback internally. I was quoted just under $2k for a 3 bedroom move 5 miles (about 15min drive) away. The destination address is on a steep hill, and I made sure to send pictures and ask questions before the move. I was told that it would be no problem at all. The move was rough. They started at 8am and were loaded by around 1pm. At 2pm (includes a lunch break) they arrived at the destination and decided on the spot not to use the driveway and to cart my items up the steep driveway by hand. It ran long, and I was told around 4pm that they would be calling an extra two people to help at a cost of $135/hr. I was told I did not have a choice in this. They arrived at 4:30pm, and we were all finished at 5:10pm. So, doing the math, we had $2,000 for the move, $135 x 2 which we will round up to $300, and I added insurance the day before for $300. Our total due should be roughly $2,600, minus the $200 deposit I already gave them, for $2,400. The evening of the move they attempted to charge me $4,109.58, which was luckily declined. Over the following day or two I had several calls with them. They explained that they were already discounting the rate, and that the weight of items moved was higher than their initial estimate and made more work. I get that estimates can be wrong, but they actually moved LESS items than what was estimated due to me doing numerous van loads before move day. Additionally, at the destination, all I asked them to do was put the furniture in the correct rooms and leave the boxes outside the garage door for me to put away. Anyway, at the end of the day, I ended up paying a total of $3,312.78. Not including the insurance costs, that's just over a grand in additional fees, or an added 50% of the total cost to move. The excess really stretched us financially. I charged it to a credit card only to be told that there would be additional fees now for credit card usage. This was right after we got a $25 credit for having to clean up trash that they left in my front yard. We didn't even mention that the bathroom in our new place was peed all over, which was a delight to clean. My wife and I have mobility issues, so we really needed the help on this move, and it was incredibly frustrating to have this experience. All of this said, the movers themselves worked extremely hard. We bought them lunch between the loading/unloading, offered water throughout the day, and tipped them in cash.

There's a reason only positive reviews are posted!…read more After a 4-month nightmare with A Smart Move, I feel compelled to share our experience to help others avoid this company. Despite their marketing promise to "Calm Your Chaos," they created nothing but challenges from start to finish. The Good: The San Diego pickup crew worked hard, and our driver Shaun was communicative and professional. The Bad - Everything Else: Delivery Day Disaster: The Texas delivery team arrived 3 hours late. We received only two text updates well after they were already behind schedule. When I was told to start calling the crew myself to get updates, I knew we were in trouble. Understaffed and Unprepared: Despite our contract specifying 6 team members, only 5 showed up - including two extremely young, inexperienced workers who couldn't handle basic tasks. My husband and I ended up moving our own furniture and reassembling pieces ourselves because the crew was so ineffective. Significant Damage: They damaged an antique desk (that we were told they would treat with ultimate care), knocked a ceiling fan from its mount (exposing dangerous wires), gouged our stairwell, and broke an electrical outlet cover. Multiple smaller items were also damaged. Dishonest Claims Process: The real nightmare began with the claims process. After waiting nearly 4 months, and spending countless hours on documentation, they offered $60 to repair an antique desk. They claimed they never received photos, The final settlement offer came with a gag order prohibiting any negative reviews. Broken Promises: Ultimately, the upfront promises turned to gaslighting and customer shaming once we moved in to the claims process. The Worst Part: A pattern of hoping customers will just accept subpar service and minimal compensation rather than speak up. The gag clause in their settlement agreement suggests this isn't isolated and may be why their current online review schema is so high.

Angel and the Rock moving were awesome! Super timely and communicative, they were professional and…read moreaccommodating.

I was able to get a quote and set up my pick up date in just a few minutes. The day before my move,…read moreI received a text for a confirmation, for my time of 8 AM to 10 AM. About 7:20 AM I got a text from Borys, one of the movers that they would be there at 8 AM. They were there right on time, as I got a call at 7:52 AM that they were parked. I just had a one bedroom apartment but lots of boxes and antique wood furniture that they carefully wrapped and transported to the new house in just a few hours. Big truck and done with excellence, friendly people who know what they're doing! Best Value, wish I could have tipped more. Highly recommend.

Truly a great experience. Jami was so helpful in helping my elderly mother in what is a very…read morestressful situation. She is so caring and good at what was needed to accomplish the task. I couldn't have done this without her.

DISHONEST COMPANY. TAKES ADVANTAGE OF ELDERLY WITH DEMENTIA…read more My father, who had dementia, contracted with this company to move to his household items to a nursing home. The company pushed for an in person estate sale DURING THE HEIGHT OF COVID in 2020. Almost no one came to the estate sale, so it only earned $400. However, they billed $3000 just expenses toward the estate sale, resulting in a loss of $2600. After my father passed they hounded me for payment (including additional charges to move his materials to his new home, which is reasonable). Of course, my father had dementia and had no ability to sign a contract, but not wanting this to have this drag on I paid to leave this behind so I could grieve. This business claims to provide compassionate service for the elderly, but our experience showed otherwise. They exploited my father's situation, pushing unnecessary services onto him and charging exorbitant fees, all while providing negligible results. They failed to respect my family's needs and showed no accountability for their actions. If you are looking for a service that genuinely cares about its clients, I strongly advise looking elsewhere. SHAME ON JAMI SHAPIRO THE FOUNDER. NOT TRUSTWORTHY AND DISHONEST AND WILL TAKE ADVANTAGE OF YOUR LOVED ONES. Update: I'm sharing a disparaging remark that Jami made about me when I reviewed her service with the better business bureau. She knows nothing of the situation in our family, the sacrifices we made in our family, the hardships that I endured to care for my father. Hire her team if you want someone who makes nasty comments like this after your loved one passes away. None of this changes the fact that: 1) My father had major neuro-cognitive disorder when he signed a contract with this company, 2) The "estate sale" they encouraged was against his financial interest. 3) When my father passed they threatened to take the estate to small claims court when I questioned the legitimacy of the estate sale that only racked up expenses. I paid for her services in full so that we could grieve but we never forgot how they took advantage of us in our grief. This is textbook elder abuse, which is why I am reviewing and rating her company to warn others of this practice. Update: Jami continues to lie in her review. "Arranged for the sale of the car" this is something I did alone as I held power of attorney. I agree that she provided necessary moving services, which we were happy to pay for, that is not in dispute. We thank her company for this. The dispute is over holding an estate sale that earned very little in revenue insufficient to offset the costs of estate sale, and then threatening (very quickly, when I asked any clarifying information about the bill) to take us to small claims court so shortly after my father's move and his passing. That is not compassionate care. This could have all been prevented had her team donated my father's possessions rather than held an estate sale. Furthermore, her condescending remarks towards me reveals plenty about how she thinks of her customers.